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Customer reviews

Rating 4.7 out of 5 stars with 3163 reviews

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  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 3,163 reviews
  • Rated 3 out of 5 stars

    Newer & better ones you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re better routers out there. These are not fast and seem to be equal to the one it replaced.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi AnnetteS. Thanks for providing feedback about your experience with the eero 6+ system. I’m sorry to hear that the speeds aren’t meeting your expectations. Strategically placing your eeros is the single most important step you can take to ensure your system provides fast, reliable WiFi to every room in your home. Here are some tips to follow: 1. Place eeros where they can talk to each other. 2. Place eeros on a hard, flat surface. 3. Keep your eeros out in the open. 4. Whenever possible, aim for direct line of sight between eeros. The fewer the walls between your eeros, the better. If you've already followed these tips, but still have issues with the speeds, call eero customer service so they can troubleshoot further. The can be reached at (877) 659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these a month ago and they have been great for my two story home. Employee Brandon really helped me pick these out!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unstable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded our AT&T modem to one that included wifi 6 and purchased this unit as a replacement for our Google Wifi router and extension. Ended up returning bc the signal was unstable. Otherwise easy to setup and use.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale, and it works very well. I replaced a dual-band router, and this one seems to have better distance. If you have newer Echos, you can use them as extenders, with a maximum speed of 100mbs. My only complains is that you can't assign connected devices to the 2.4 and 5 connections, in case you want to prioritize speed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not too great.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not work well with my systems. Returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. My old router was disconnecting so I decided to turn it in to optimum and buy my own. It works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet expander

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used this yet but really having high expectations of it. I have an out door camera that only somtimes works because it's not getting a good signal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this I have had no problems with slow internet or any dropped calls

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet has always been slow in my home. I’ve tried various things and nothing ever worked. I was so glad that the Geek Squad recommended this item! We love it and our internet works everywhere!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    eero review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and connect to my modem and other wifi devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eero 6+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this product in use for 10 days and it is working reliably. The technician from Service Electric installed them or me so I cannot comment on the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whole house coverage

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this router. I now get outstanding wifi signal on my entire house including outside.in my opinion great value as it includes both extender plus router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I needed this!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad they had this brand, and got great help as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EERO great mesh wi-fi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a basic router and constantly had issues with not enough signal through out our home. The EERO solved all our problems.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Frustrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eero mesh system does work better then the previous system, but we still put up with buffering and dropped internet, I was really hoping this was going to fix the issue, however, I'm just tired of throwing money at the problem.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi TClick. Thank you for your feedback on the eero 6+ system. I'm sorry to hear that you're having signal issues. Each eero 6+ node provides coverage up to 1,500 sq. ft. Depending on the layout of your home and the materials used in its construction, more eeros could be needed. For now, here are some troubleshooting steps that may remedy your issue: 1. If you're noticing signal drops on a particular eero node, power cycle your eero. If the signal drops on all eeros on the network, power cycle all of your eeros. You'll do this by unplugging the power cable from the back of your eero, waiting 30 seconds, and plugging it back in. This step can sometimes fix connectivity issues. 2. Unplug the power cable from your modem, wait 30 seconds, then plug it back in. If this information doesn’t resolve your issue, call eero customer service at (877) 659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    Best mesh routers!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the eero mesh. For straight home use they are great. For anything just a bit more complicated, I wish the documentation was better, but it is great being able to view the status and reboot these devices from anywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eros Wi-Fi system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was great in locating the correct Wi-Fifor my needs. Helped me understand what all I needed to do to get the system up and running. Great product. Solved all my connection issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great router!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expanded our coverage to fill void spaces we never had coverage in before. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get. This. Router.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lil router ♥️ works perfectly, And there's an app with it that will also make it up to date, and you can manage different users on different devices!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    EERO Dual Band Mesh WIFI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was highly recommended to me by a Best Buy associate. He said it was a plug and play type setup. Not the case for me. I had to go through alot of steps to get it working right and a call to tech support. Once it was working it is great. I would recommend it.

    I would recommend this to a friend