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Customer Ratings & Reviews

$142.99

Customer reviews

Rating 4.6 out of 5 stars with 4796 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 211 Showing 4,201-4,220 of 4,796 reviews
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, I do not notice any difference whatsoever in my internet speed or quality. I have xfinity internet and pay for the fastest (1200 mbps) service but have never gotten even close to that. My devices are constantly "searching" for signal. I do live in the country ( but have wired internet). Not impressed with this. Not sure if any of the other brands would work better.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Thank you for your feedback on the eero 6 2-pack system. I am sorry to hear of the issues you are having. The 2-pack Wi-Fi 6 system you have offers speeds up to 500 Mbps so that would be the reason why you aren't seeing speeds of up to 1200 mbps. Rest assured, there are other options with eero that will support your internet speed you are looking for. The eero 6+ and eero pro 6 offer up to 1000 mbps, eero pro 6E offers up to 2300 mbps and the eero Max 7 supports up to 9400 mbps. Depending on the size of your home and the amount of devices you have, you may want to consider a 3 pack. If this information does not help, you can reach eero Customer service 24/7 for assistance. You can reach them at 1-877-659-2347. I hope this information helps, thank you! AmazonDevices

  • Rated 5 out of 5 stars

    NEW WIFI EQIPMENT.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    PURCHASED FOR MY NEW HOME. WORKS PERFECT FOR MY TWO STORY! SUPER EASY TO SET UP.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eero 6

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not overly-impressed. My apple tv buffers Netflix sometimes, phone has trouble reaching some websites, sling tv is not a completely clear picture sometimes. Didnt really have many lrobkems with my Nighthawk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Eero works great. Connections is easy, fast speed. Strongly recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and no issues with buffering at. Very seamless and worth the money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Close but no cigar for my old house.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent product but I had some range issues and random connection issues. I live in an old house with brick and plaster walls so you milage may vary. I ended up returning it for a more powerful product at twice the price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Week Performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required a Geek Squad member to optimize performance that was still not worth the purchase price. I still have week wifi performance in my 2400sf home.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    What a disappointing hype!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked ok for about 10 months with average speeds and then started having problems of slow speed, because eero’s wired test showed 700mbps and through its WiFi it only can get 30mbps max :( Such a disappointing hype!! I then switched my WiFi system to Xfinity Xfi gateway and 1 pod, now getting 300+ mbps WiFi speeds!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s alright for now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This internet extension works great when spectrum broadcasting is consistent I’m going to get a hot spot from my cell phone provider but right now it’s just ok

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    works, but...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not do all that I needed and ended up returning it for a different product. If you are rural and looking for something simple and single channel this should work just fine for you.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Extended Wi-Fi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very had for a non technical person to set up I had to call the Geek Squad to set up . That was very frustrating and disappointing.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a fan

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but problems with this system. It takes forever for my Internet to connect and when it does, it usually Is disconnected again the next time I go on

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent extenders

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for our adobe home to get service throughout the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bite the bullet-upgrade to embrace the technology

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolved all of our odd and inconsistent buffering and lost connections

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mesh Wi-Fi 6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    +Covers the whole house now with no dropouts. Only exception is my computer that is not wireless and the internet drops out often. Just have to wait for it to come back on line every few minutes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The salesman at Best Buy told me that it has four

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman at Best Buy told me that it has four ethernet connections it was not true it had to and it works OK it’s not spectacular like he said

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Setup was easy and works great through-out the house.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow Speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kept spiking high ping constantly and was very inconsistent with download speed

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Francescob. Thank you for your feedback on the eero 6 system. I am sorry to hear of the performance issues you were experiencing. Here are some troubleshooting steps that may remedy your issue: 1. The first thing you’ll want to do is figure out whether you’re experiencing slow behavior on multiple devices. If it’s only on one device, simply turn your device’s WiFi off and on again. If that doesn’t work, try rebooting the device. 2. Try power cycling your eeros by unplugging the power cable from the back of your eero, waiting 30 seconds, and plugging it back in. This step can sometimes fix connectivity issues. 3. Unplug the power cable from your modem, wait 30 seconds, then plug it back in. If this information doesn’t resolve your issue, call eero customer service at (877) 659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a total of 6 units in our home. What a difference this makes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs up

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well, strong signal, has improved my homes WIFI

    I would recommend this to a friend