Customer Ratings & Reviews

Impossible to connect with a number of WiFi products in my home. With those that do connect they drop off. I have had 3 visits from the Geek Squad and have spent hours talking to a number of different support people for the items that won't connect or drop off. Heard many times "Oh, you have an Eero, I've had problems with this before." I have messed with this so long I am out of the return period but I am going to try to get a store credit or something. Do NOT buy this.

Great product. It made the difference for setting up my ADT system.

These didn’t work that great in our condo. We set up 3 in different rooms and didn’t get good coverage. We constantly had to reset the devices. We upgraded to the pro and like it much better.

Fantastic product... reasonably priced.. and fits into our lives!!

Overall it is good if it is just a mesh extender. It looks good. However, I had trouble connecting with Xfinity and using the Xfinity app that I am used to. Moreover, you have to pay monthly fees to use this device.

I am upstairs 20 feet from one of the units & my Fire Stick keeps freezing up. Thought it may be the stick so I ordered a new one with Alexa voice, it improved but did not solve all my issues.

While these ultimately work, finding places on different floors that are close enough to each other is difficult. WiFi connection outside the home isn’t as strong as Fios.

[Employee of bestbuy] It works but i needed a tri band not a dual. Was disappointed it didnt improve my wifi connection like i hoped.

FANTASTIC! Highly recommend. Wifi everywhere on my property

Instructions a bit disjointed- EERO SUPPORT was helpful- Store support was hasty and a bit hauty- Yet accurate technically and enonomically-

Great product, easy to install, love the app. Very satisfied.

We added these two eero units to our eero pro 6 but one of them keeps disconnecting and I am unable to connect my laptop to wifi in that area of the home. some thing that is supposed to be so easy for out of the box use is not. I used to think i was savy but now i have to geek squad come set it all up again.

I’m pleased it works as described on package and reviews

I came in to purchase a TP-Link AV600 Powerline Ethernet Adapter(TL-PA4010 KIT)- Plug&Play, Power Saving, Nano Powerline Adapter, Expand Home Network with Stable Connections. The sales person informed me that that was not one that was in stock. I was told that this was the exact same thing, I was expecting to pay $50.00 but it was much more. I decided to go ahead and buy them, I had driven 100 miles from Cleveland, Ms. I have attempted to set them up and I keep getting to the same step asking for money to use the device. I feel like I just threw away a $100.00,I was also sold two Ethernet cables only to find one in the box. I went in the store with no knowledge of electronics and depended on getting help for a $50.00 item and ended up spending $181.87 for merchandise that I didn’t need.

Good system for house needs. Sometimes drop connections but overall very good and I have a lot on it.

Very easy to stall. Helps keep the whole house connected

I love my eero! I recommend to my friends & family.

Does not deliver the speed one would expect for the price. But less expensive than the Pro model. If I hadn’t surpassed my return period, I would definitely take back. Not worth $299

Bought this item cuz Cox said I needed a new router. But, I ‘be had to restart the router almost on a daily basis! Tried texting geek squad but no response

Incredible speed and coverage throughout the house!