Customer Ratings & Reviews

This Wifi system is absolute TRASH. It worked fine for about 6 months but now (possibly due to an update) the client steering is terrible. It will randomly connect my desktop computer (that never moves) to the router on the other side of my house instead of the one sitting right next to me. All devices say they have perfect connection to the base unit so there is no issues there. If you wanna have frustratingly slow speeds & dropped connections at random, by all means, buy this system.

Works great for everything but my Samsung Smart TV. 50% of the time the TV won't latch onto the wireless network unless I force it to rediscover the network. Occasionally it takes multiple attempts. Finally just ran an Ethernet cable to the TV. It did resolve the VoWifi issue my wife was having with her iPhone.

Had an apple airport router last and it was getting old so I replaced it with this. Very dissatisfied it is running slower now than ever. Plan on returning this item. Also had trouble getting items around the house to connect up with this.

This Item Did Not Work For Me my Internet Stop Working

Wifi drops constantly. In the middle of a program i get Wheel Spin.

Price is good. Sales representative was very helpful and efficient.

Still trying to see rather or not it’s really making my internet speed faster.

Did not worked with Spectrum modem Had to return and get Google

I buy this set up of wifi router because i have a huge problem trying to get wifi to my back yard and this package its beautiful and simple to use just plug and play

the installation of this product did NOT solve my buffering problem

Internet much better but still dropping way too much

These worked great for about 6 months. However, they have been a pain since. They are no longer “seamless”, and the connection is spotty even at close ranges to the routers. I have attempted to resolve the issues with their suggested solutions, but the problems weren’t fixed.

Was not able to sync with router. Issues with losing WiFi.

Like many others during the pandemic, I purchased this to increase my internet service while working from home. Did it do that? Yes. But to the detriment of my smart home. My appliances are sporadically serviced by my network. My smart plugs have lost service as well.

It's extremely easy to set up. I downloaded the app, followed the directions, and within 15 minutes I had internet throughout my home. I have Cox internet, with an Arris modem, and the eero 6 package had no problems connecting to the internet. I've had other routers that struggled with talking to the Arris modem, but the eero 6 does not. It was awesome to connect to the internet on the first try during setup, without any additional resets/restarts. I also liked how the eero app has you name the eero network the same as your last network, so you don't have to change all of your devices' WIFI logins. I don't know why I didn't think of doing that before as I replaced different routers over the years, and I appreciated the eero app suggesting it. It really made the setup fantastically easy. Unlike my former Nighthawk router, the eero system does not broadcast separate 2.4 and 5 GHz networks. I am assuming that both frequencies are available, and the eero router automatically applies either depending on the device accessing it (a sort of 'Smart WiFi'). I say this because I have a doorbell camera and an indoor camera that both only work on the 2.4 GHz band, and they connected to the eero automatically. I've had other routers with 'Smart Wifi' that would not connect to either camera unless I forced the router to display a 2.4 network to connect the cameras to. Very awesome that the eero required no such manipulation. One heads up, the eero base station does not have a USB port for a hard drive. It does have a second ethernet port that you can either tie to a NAS with ethernet or connect to a powerline adapter for devices that don't have WiFi. I have an older audio/video receiver that isn't wireless capable, so I use a powerline adapter from the router to the receiver. If you need more ethernet connections, you are out of luck, unless perhaps if you were to buy a network switch. The satellites do not have any wired network connections. All they have is a power cord. My opinion about routers is you should never have to think about them. They should just work. For the last week I've been using the eero 6, that is exactly what I've experienced. The mesh system covers every square foot of my 2400 square foot home and even reaches the casita that my daughter lives in. It was extremely easy to set up, has not given me one single issue, and has supplied reliable, fast internet (never any issues with buffering). I really, really like this unit and feel that anyone looking for a simple system that is extremely capable would like the eero 6 AX1800. Overall I do give 5 stars to the eero, with the only shortcoming being the lack of additional ports on the base unit. Other than that, I have no complaints.

Sadly these extenders did nothing to improve my wifi.

Did not work with my home and sound system returned it

Not a fan of this at all. Very surprised with how it works and gave me Less speed than my actual router . Very dissatisfied and disappointed with this . I received a max of 220 MB right next to my router and it went all the way down to 35 right near a cradle point

Works well enough but one huge issue. If your ISP service goes down you cannot manage your network since everything does through their server. Worse - if you power off and on without a active internet connection your entire home network will fail. So if you lose power then come back but your ISP is still offline, you cannot restart your home network.

I haven’t had any issues with loss of internet. I do not notice any speed changes, but I get better reception outside my home and garage as well.