Customer Ratings & Reviews
- Model:
- M110211
- |
- SKU:
- 12353738
Customer reviews
Rating 4.6 out of 5 stars with 4796 reviews
(4,796 customer reviews)Rating by feature
- Setup4.7
Rating 4.7 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
EXCELLENT HARDWRE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.FAR SUPERIOR TO MY OLD ROUTER. LOW PROFILE AND VERY GOOD CONNECTIVITY.
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 System (2-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Extended internet signal
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased these to help with our internet signal! Works great so far!
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 System (3-pack) - White
I would recommend this to a friendRated 2 out of 5 stars
Not satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont feel it really works the way it should.....
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 System (3-pack) - White
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello, MaryannT. I'm sorry to hear about the issue you are having with your Eero 6 3-pack. If you have performance issues with the mesh system I recommend power cycling. You can power cycle the system by unplugging the power cable from the back of your eero, waiting 30 seconds, and plugging it back in. This step can sometimes fix connectivity issues. The eero’s LED will turn solid white, then be flashing white while booting up. It takes about a minute to start up and begin broadcasting. You’ll know when the cycle completes because the eero’s LED will go solid white again. I also recommend going into the Eero app and ensuring all devices have a strong connection to one another and placing them where the connection is the strongest. If this information does not resolve your issue, please reach out directly to eero customer support at (877) 659-2347. Thank you and have a great day!
Rated 5 out of 5 stars
Internet router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! 3600 sq ft house. 3 points of access. Works as expected.
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 System (3-pack) - White
I would recommend this to a friendRated 2 out of 5 stars
Would not recommend
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought two of these and I couldn't get either to work with COX cable internet - would not recommend.
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 System (2-pack) - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Extenders for internet in house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure this is helping much. My house is 22 Sq feet. This is suppose to help with house that I’d 5000 square feet. A little overstated I think.
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 System (3-pack) - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn’t increase your internet speed that much
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Originally bought google mesh but didn’t notice a huge increase of internet strength and many people said the eero was much better. They’re ok but I would have rather stayed with google. At least with google it told me where to place my hubs to try and get better speed and liked I could broadcast to the other rooms. Don’t see much difference in internet speed in one over the other
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 System (3-pack) - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth it
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had expectations of more wifi availability but that never existed. Still have it hooked up but should take down and theow away
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 System (3-pack) - White
No, I would not recommend this to a friendRated 2 out of 5 stars
Router
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed with router. Poor reception throughout the house. Tried adding additional pods with no change
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 System (2-pack) - White
No, I would not recommend this to a friendRated 2 out of 5 stars
No difference
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not seen any difference from my previous internet use inhouse.
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 System (3-pack) - White
No, I would not recommend this to a friendRated 1 out of 5 stars
Easy but Awful
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly easy set up but 3 months in and signal constantly drops. Tried to call and their support is awful. Would not recommend unless you barely use your internet.
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 System (2-pack) - White
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi BryanS. Thank you for your feedback on the eero 6 system. I’m sorry to hear about your signal drops. Soft resetting your gateway eero (the one connected to your modem) can be a useful troubleshooting step. To soft reset your eero: Hold the reset button until its LED flashes yellow (approximately 7 seconds). Once it flashes yellow, release it. As the eero boots up, the LED will flash white, then blue, and then return to solid white. Once the LED is solid white, you should be able to see your eero is back online in the eero app. If you still experience connection drops, take note of the time of the drop and reach out to customer service so that they can troubleshoot further. They can be reached at (877) 659-2347. I hope this helps. Have a great day!
Rated 4 out of 5 stars
Easy to set up/use, Good value
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.SUMMARY: Buy this if you value ease of use, set up and cost the most. Smaller than most mesh alternatives, almost Apple-like in simplicity and ease of use, great coverage, and reasonable speeds, all at a really good price. I took a point off because at times I flirt with being a power user and the Eero 6 lacked some of the more advanced features, hardware, and software, plus there seemed to be an issue with 'band steering' as I wandered from room to room. You might rate it a five depending on how much you value simplicity. MY BACKGROUND: Here is where I am coming from. The challenge, two story home with basement (1,500 square feet per floor), 4, 4K tv's scattered throughout with Apple TV (lots of streaming), 3 computers (2 Mac, 1 pc), a Synology server, 5 iPads, and a couple of WIFI home devices. Apple Mac owner since 1984 (yep I'm old), had Apple Airport (since 2003) for my wifi network until discontinued it in 2017. What I liked about Airport was that it was easy to use and had decent (but not great) coverage. In 2017 I was attracted to the new Eero mesh system, they were one of the first to bring Mesh tech to the home, and I had read it was as easy to use as Apple's Airport. Ultimately I went with the Linksys Velop, even though it was more expensive, because it had additional ethernet ports, on the edge technology and reportedly was the speed king. In reviews Eero was noticeably slower. Three years with the Velop had me occasionally frustrated. Yes, more features, but all that power to tweak can be complicated. The Velop would sometimes disappear and a reboot was required and it was very sensitive to placement. And once, a Velop node 'got sick' and my mesh became very unstable, cutting on and off, dumping devices, all without any message from the Velop to give me a hint what the problems was. I replaced cables. I rebooted. I did everything, and after three frustrating days figured out one of the nodes was just wonky. Replaced it. All in all it takes 4 Velop nodes to cover my house, basement and backyard with consistently fast speeds. So yep, WIFI 6 came out, and I wanted to check into upgrading. The Velop was only available in tri-band and was expensive for me to do on a whim to get some theoretical speed increase. The Eero 6 comes in two flavors, the Eero 6 (dual band, half the cost) and the Eero 6 Pro (tri-band). I wanted to give the lower cost alternative a try. BTW the extra band is supposed to speed up communication and coordination of the nodes. Very techy, almost Borg like, but would I notice it missing? SET-UP: It can't be said enough, the Eero 6 was about as simple to set up as I can imagine. The App is clear for both set-up and use. And I found it did not seem to be that sensitive to placement. On a scale of 1-5 for ease of use, it is a 6. Stop here if that's what you are looking for. WHAT YOU GIVE UP: Ethernet ports on the satellites, this is key feature for those that like to have the mesh nodes wired in for speed. No USB port for hooking up a network printer or hard drive. And ease of use software means, don't go looking for advance network features that IT guys love to tweak. You also give up high costs. ABOUT SPEED: I have gigabit internet, but the max I have seen from a wired connection is 700 Mbps so I consider that my theoretical maximum. I noticed the Eero 6 took an hour or two to 'settle in' to get stable max speeds out of it. But once it did, I could get much faster upload speeds (top out at 500 Mbps versus 350 for Velop) and in places faster downloads speeds (380 Mbps versus 320 for Velop). This is short of the theoretical maximum of WIFI 6, but darn fast anyway. I did find the satellites seemed to be slower than the main node, typically their speed seemed to max out around 200 Mbps. But that could have been their placement. In all cases they could be as good as if not better than the Velop in speed and coverage. Except for one very curious thing, in all cases the Eero had longer 'ping times' than the Velop. Not huge, the Velop would range around 5 ms, the Eero around 7. No clue what that means in performance, I doubt much if anything. Typically I notice latency issues around 50 ms. ABOUT CONNECTION and COVERAGE: I didn't get out a tape measure, but in my walk around my home (roughly 4,500 sq feet if you count the basement) I could not find any place where the speed dropped below 50 Mbps (which is fine), and that was in the basement where there were no nodes. So the coverage was great. But, in contrast to my tri-band Velop, I found that sometimes to get max speed with the Eero I needed to restart my device wifi as I moved around. This is a sign the Eero does not switch over from node to node as well as it could (band steering). Might be related to being dual band. I don't know if I was patient if the Eero would sort itself out or not. I have read that Eero is aware of this and working on a software update. Yep there is a check in the mail. BTW, slower was never too slow to stream so would I have even noticed if I was constantly taking speed measurements? Probably not. Think of it like this, we all know about pixel density in displays, at some point (like 72 dpi) if you look closely you can make out individual pixels, so not smooth, and at some point (like 300) no matter how hard you squint, you cant see any pixels, just a smooth image. That is why no one has come out with a 700 dpi screen. You physically could not see the difference. I chuckle at reviews that talk about the Eero being slower, but they were consistently getting 150 Mbps or more. You need 25 to stream 4k. ABOUT DIGITAL ASSISTANTS: Supposedly there is direct support for Alexa, but I don't use Alexa so can not comment (being complete). Eero claims to be working on Homekit support. Check is in the mail. ACTUAL USABILITY: I spent a lot of time measuring speeds and coverage against my trip-band Velop (1st gen, not wifi 6) to make the case whether Eero had caught up in the speed world, and then it dawned on me...regardless of the numbers it was more than holding its own against arguably a higher level of technology (Tri-Band) and certainly advanced features. I never experienced any lag or buffering, never was limited by speed. And that says it all to me. More speed is not always noticeable after a certain point (Eero passed that point by a lot). So if you are going to be constantly obsessing on speed and measuring your network, I recommend you pay twice as much (at least) and go Tri-Band WIFI 6. Eero makes one even. If you don't routinely measure speed unless things get slow, this will do. Pros: Apple-life ease of use and simplicity Low cost (for Mesh) Decent good enough speeds (for most uses) Decent coverage Alexa Support Cons: Did not track me well as I roamed from room to room (switching nodes/frequencies as fast as I would expect). Lack of advance software features. Dual-band No ethernet ports in satellites No USB port for attaching network printers/drives
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 System (3-pack) - White
I would recommend this to a friendRated 1 out of 5 stars
Lacks USB port on other 2 points
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not have option of ethernet port for all 3. The option of 2 ethernet ports are available only on one unit the other 2 do not have that option. I had to end up purchasing Google - Wifi - Mesh Router (AC1200) - 3 pack which works great for my situation to have 2 DVR's in separate rooms Connected to Wi-Fi. I did not want to run ethernet cables through my walls for the 2nd DVR in the living room whole DVR in bdrm connects via ethernet.
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 System (3-pack) - White
No, I would not recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding item and great customer service I love this item
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 System (2-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
Updated old school building
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work really well in our 100 year old church school building.
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 System (3-pack) - White
I would recommend this to a friendRated 2 out of 5 stars
Internet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not work for my application but i could see it working in a large house i was trying to get internet in my shop about 100' from home
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 System (3-pack) - White
I would recommend this to a friendRated 5 out of 5 stars
EERO
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system really boosted my wifi capability in my house.
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 System (2-pack) - White
I would recommend this to a friendRated 1 out of 5 stars
Terrible Speeds
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for coverage of your 5,000 sq foot home, this may be the way to go. For fast speeds, look for a singular router
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 System (3-pack) - White
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Blake, thank you for providing feedback regarding your experience with the eero 6 system. I am sorry to hear about the speed issues you’re having. The eero 6 3-pack supports speeds up to 500 Mbps. Here are some tips that may help: 1. Place eeros where they can talk to each other. 2. Place eeros on a hard, flat surface. 3. Keep your eeros out in the open. 4. Whenever possible, aim for direct line of sight between eeros. The fewer the walls between your eeros, the better. If this information doesn’t resolve your issue, call eero customer service at (877)659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day!
Rated 5 out of 5 stars
Wi-Fi Boost
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really helps boost my Wi-Fi in dead zones. Easy setup.
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 System (3-pack) - White
I would recommend this to a friendRated 2 out of 5 stars
Eero stinks
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It kind of cured my problem with having too wifi devices but it never worked well and broke down within a year.
This review is from eero - 6 Dual-band Mesh Wi-Fi 6 System (3-pack) - White
No, I would not recommend this to a friend









