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Customer Ratings & Reviews

$142.99

Customer reviews

Rating 4.6 out of 5 stars with 4796 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 224 Showing 4,461-4,480 of 4,796 reviews
  • Rated 1 out of 5 stars

    Eero

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like this item because it did nothing for my internet. It still buffered and never stayed online properly. Got rid of it quickly!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t were supposed to help the internet but actually made it worse. I even had my neighbor who’s an internet installer look at them. Missed the return date by one day bc of work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor product. I read the simple instructions. I could not get past the connection to router or tablet part. Does not work as it should.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t help

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless I’m using this the wrong way, this product does not help with the internet. I wish incould return this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Eero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to set up. Did not work well with our CenturyLink and customer support from eero did not solve the problem. Geek Squad brought a different mesh network and helped me set it up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    EERO

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not work extending the wifi. There has to be something better then this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great mesh Wi-Fi system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mesh Wi-Fi system that delivers strong and reliable coverage throughout the home. Easy to set up with the eero app and the dual-band speeds are solid for streaming and gaming.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it didn't work as per the our expectation, so I went to return it to best buy but they didn't take it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    . Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very disappointed in this product. I was expecting a great improvement in my Wi-Fi but have not found it to be any better than it was before I had them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Conflicts with other equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I am giving this 1 star is that I work from home on a network supported by my employer. Using this with my AT&T equipment compromised the firewall. Had to return the item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to disconnect. Sonos wouldn’t work. Phone wouldn’t work as well. Seemed like WiFi was worse instead of better. Geek Squad installed so I assumed installation wasn’t the problem. Wasted money:(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slowed down my network horribly

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowed down my network horribly....Coverage is better but throughput was sacrificed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wasted money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked great until I changed out modems and then you couldn’t get them to clear out old information and reprogram to use again. Went back to old ASUS RT-58U and it’s fixed the problem

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review on Eeros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged one near the back room and the tv still buffers.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi JaimeR, thanks for reaching out and for your feedback on your eero 6 3 pack system. I am sorry to hear about the issues you are having with your TV buffering. If it’s only on one device that is having connection issues, simply turn your device’s WiFi off and on again. If that doesn’t work, try rebooting the device. In most cases, this will help. You can also try power cycling your eeros by unplugging the power cable from the back of your eero, waiting 30 seconds, and plugging it back in. This step can sometimes fix connectivity issues. The eero’s LED will turn solid white, then be flashing white while booting up. It takes about a minute to start up and begin broadcasting. You’ll know when the cycle completes because the eero’s LED will go solid white again. If this does not help, please reach out to eero customer support. They are available Monday–Sunday 6:00 am – 8:00 pm PT. You can reach them at 877-659-2347. Hope this helps and have a great day! AmazonDevices

  • Rated 1 out of 5 stars

    Worst Wifi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product ever. Sending is back. Amazons devices are terrible and have 0 life span. They aren’t covered for this very reason. Sucktastic at best. Stick to Google. My god am I frustrated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this thinking it would help boost the internet connectivity in the basement. Sadly, it does not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales rep suggested this for our family’s needs. We still get interment wifi service. I was told eero sometimes has defective products. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    eero

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second set i purchased I purchased this set for my brother to go with his Alro cameras

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Slow WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good item at all in my opinion. When I set everything up and moved all the devices around my house it actually made my WiFi slower instead of boosting it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Connection Issus

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cumbersome to configure, kind of good connection, but not completely , but the cost does not justify poor connection issues and the non-user friendly usability.

    No, I would not recommend this to a friend