Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 4809 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the product's ease of use, excellent Wi-Fi coverage, and outstanding overall performance. They frequently praise its improved speed, good range, simple setup, and strong signal strength. However, some customers have reported experiencing issues with buffering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 4,809 reviews
  • Pros mentioned:
    Ease of use, Wi-fi coverage

    Rated 5 out of 5 stars

    Easy, good for large home. No local network ports

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very satisfied. Easy to set up. Worked well in my large older home with brick and plaster walls. Only regret - not buying the Pro 6+ *PLUS* which has two network ports in the back of each cube. (e.g., for a local printer, or an Arlo system, local laptop, etc.). From the packaging this difference isn't clear. I would have paid the extra $75 for this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Completes the Wifi services to a home

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system has definitely assisted the Wifi remote signal strength to other parts in a spread out Ranch home. I have not seen the shows 'repeating' or a 'freezing' screen, as i had with the Wifi provider's tower (which the system replaced, and a component I can now return). A good investment!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Great networking setup for multi level home

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a crazy good network system for our home! Instead of getting extenders that would reduce speeds and overall performance, GET THIS! This was super easy to setup, you will need to download the app and set it up. But listen to me when I say this is definitely worth it! I also got it for around half the actual price making this an even better deal! Just a great networking system all over the house!

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Wi-fi coverage

    Rated 5 out of 5 stars

    Glad I made the purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this purchase. Has made all the difference in my internet speed and wifi coverage. I have a two story home with the upstairs office in the opposite end of the downstairs router. Was a great purchase - even my wifi provider and computer technician friend said I'd make a "wise" buy! Eero customer service is also top notch - whether via phone or email - they really do respond and provide assistance!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product resolved my need! I would most certainly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed, Wi-fi coverage

    Rated 5 out of 5 stars

    Very easy and convenient.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for WiFi in large properties. Fast speeds across the house and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range, Speed

    Rated 5 out of 5 stars

    Big Upgrade

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install. Up to 6 times faster throughout my house Range is great for 3600 sq ft

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not Happy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im disappointed in this product. It is slow, sometimes i actually turn off wifi because a page is taking to long to open. Switch it off & the page opens right away. TV gets the spinning whell a lot, sometimes for as much as a minute or more. I shut down & restart the show. When it freezes i have to totally shut down.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Notime
      Thank you for your feedback on the eero 6. I'm sorry to hear about the slow speeds, long page load times, and the freezing and spinning wheel issues you're experiencing, especially on your TV.

      The eero 6 is designed to deliver reliable Wi-Fi coverage up to 4,500 sq. ft. and support internet plans up to 500 Mbps. When performance falls short, there are several steps that can help improve your experience significantly.

      First, try restarting your eero network by unplugging your eero device(s) from power, waiting 30 seconds, and plugging them back in. This refreshes the connection and clears temporary issues that can cause slowdowns. Next, check the placement of your eero — it should be in a central, elevated, and unobstructed location for optimal performance. Walls, large appliances, and metal objects can interfere with the Wi-Fi signal and cause the slow speeds and buffering you're describing.

      Open the eero app and run a speed test to check the internet speed coming into your eero from your internet service provider (ISP). If the speed from your ISP is low, the issue may be with your internet plan rather than the eero itself. You may want to contact your ISP to verify you're getting the speeds you're paying for. In the eero app, also check how many devices are connected to your network — the eero 6 supports 75+ devices, but having many devices actively streaming or downloading at the same time can impact performance for individual devices.

      If your TV is experiencing the spinning wheel and freezing, try moving the eero closer to your TV or connecting the TV directly to the eero via an Ethernet cable for a more stable, wired connection. You can also try enabling SQM (Smart Queue Management) in the eero app under Settings, which helps manage bandwidth more efficiently by preventing any single device or activity from consuming all available bandwidth — this has been shown to significantly improve performance for streaming and video calls.

      Additionally, make sure your eero firmware is up to date by checking the eero app — updates are typically applied automatically, but confirming you're on the latest version ensures you have the most recent performance improvements and bug fixes. If you are using eero extenders alongside your router, keep in mind that placing them too far from the main router can reduce speeds, so positioning them within a reasonable range is important.
      Your feedback is valuable, and I hope these steps help improve your eero 6 experience. Have a great day! AmazonDevices

  • Pros mentioned:
    Wi-fi coverage

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my parents home, their wifi was pretty spotty and it wouldn’t reach the downstairs tv. Now that this was installed their quality of streaming is so much better and no more buffering. The wifi reaches all places of the home. Its easy to install and app is also easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    They are awesome

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. No more loosing wifi around the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Time for an upgrade

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previously had an 8 yr old Night Hawk that was dropping signal constantly and could not get signal throughout the house from the basement. Decided to try the Eero and was able to set up a unit on all three levels of the house. Has been excellent. The app allows you to monitor the wireless signal of each unit. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Works great!!!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set up. Using eero with TMobile 5g home internet and it solves the dynamic IP issue with that service. YouTube TV can be watched on more than 3 screens on home network without issue. Switched from Xfinity and pay $60 less per month with better speed and coverage thanks to eero.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    wireless

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great! very easy to install and haven't had an issue since

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Eero 6

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has decent range. Pretty decent signal. My house has lots of walls too

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi coverage

    Rated 5 out of 5 stars

    Vacation Home whole house covered

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a solution for vacation home constructed with reinforced concrete using Cosmote DSL internet provider in Greece. Thank you eero for easy set up and good solution to whole home Wi-Fi. The iPhone app was very useful to set up system and monitoring internet usage. For our use case this is more than sufficient at this price point.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great but maybe too simple

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really compact and easy to setup, the network has never dropped, the app is really intuitive to use. The only downside I've noticed is that WiFi 6 is not active when using WiFi 5, the speeds are what I'm expecting but the connection type remains Wifi 5 even with a compatible device. I also wish it had more advanced controls for those of us who like to change settings. Overall I'm happy with the product but I don't know if spending more money on this WiFi 6 model was worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Worthwhile Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up, just followed the prompts from the downloaded phone app. Way better connectivity throughout the house and speed have improved significantly. Have not had any issues since bring the system on-line. Also like the ability to look at system performance and connections using the app on my phoen or tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero wifi

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range and signal strength is amazing and the Geek Squad did a great job

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi coverage

    Rated 5 out of 5 stars

    Super Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AX1800 works as well or better than expected. The Wi-Fi coverage in our new home with only two of the three units is stellar, the best internet coverage that I've ever had. I plan to add the third unit to our basement at some point which will only strengthen the already marvelous coverage. Set up was extremely easy and we love the added security features too.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Wi-fi coverage

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup up, very quick, covers large area of space.

    I would recommend this to a friend