Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 4812 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the product's ease of use, excellent Wi-Fi coverage, and outstanding overall performance. They frequently praise its improved speed, good range, simple setup, and strong signal strength. However, some customers have reported experiencing issues with buffering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 4,812 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are nice easy to use range could be a little better but a great value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Too many options

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the original Eero and liked the mesh networking. I wanted to get better backhaul speeds between nodes. This fit the bill. I wish Eero would simplify all the different models as it’s very confusing plus the costs increase as you go up in models. In the end I didn’t get Pro 6 as I would not benefit from the increase in back haul. Easy replacement and setup using the app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh system

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I bought the mesh system for the home wifi al connectivity problems resolved. Best purchase I have gotten. Definitely will keep buying the same brand

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Internet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had The Greeks to come and help us find out what we needed so we could get internet to work all through our home. We purchased their recommendations and then they installed then. Wonderful service and now we can use the internet all over the home!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Home wifi fix

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had initial problems on installing. Called customer service and they walked me thru the process of getting it to work. They were very informative and professional. This fixed the dead spot coverage in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work incredibly! Since installing, we have had good connectivity throughout our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong WIFI

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was specifically chosen for our 2 family AirBNB. We have many guest using internet so a reliable strong connection is essential. This is extremely easy to set up and the app allows me to see what new devices get added at all times of the day if you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Do note you have to tell your ISP to put their modem/gateway in Bridge mode, as well as do an IP passthrough to the eero's main gateway's MAC address. This should take a few minutes... This to make full use of the eero's control capabilities via their app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a google nest prior to this and i felt the nest had slightly better coverage. With that said, for the price of this system, it works well and i do like the eero app better than the google home app.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi coverage

    Rated 4 out of 5 stars

    Good Product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definate increase with wi-fi. Would be 5 stars, but expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very efficient product. We returned this particular set and purchased the set of 3 instead. We live in the mountains and have had better internet service than before. I highly recommend this.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Mr.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works better then expected. I would purchas this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Updated WiFi setup

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an older Orbi system with the eero. Took a little while to get the satellites in the best positions though. Once we found their sweet spots the system works great. We also like the Secure+ protection for our WiFi.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi coverage

    Rated 5 out of 5 stars

    Wi-fi how you like it.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wi-fi signal is great anywhere in the house now after purchasing these. Simple to use and a good value overall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service from Geek Squad in helping us

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service from the Geek Squad. They did a thorough check of our current wi-fi signal through the house, and determined we didn't need this EERO 6 system. They recommended we return it to the store, which we did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Way faster response

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As soon as we switched to the Eero system the response of apps and loading websites was much quicker. We noticed a difference right away. We ended up buying an additional eero 6 extender because we still had a dead spot. Otherwise everything works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extends the Wi-Fi

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gamers in the house, there are three, complained all the time about the slow Internet, and having to reset the modem. This made a world of difference.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eero WiFi 6 System took care of issues our internet supplier could not fix. We now have coverage throughout the home and outdoor living spaces.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and works great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use cox as ISP, gigablast internet with Cox provided modem/router. Our WiFi constantly went Out for long periods of time until we added this system. Now when it goes out it is back on within seconds. Not quite seamless internet, but so much better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price, but could be better

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's not bad for the price, but it can't keep up with modern internet speeds

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi BrookeC. Thank you for your feedback on the eero 6 system. The eero 6 system supports ISP speeds up to 500 Mbps. If your ISP speeds are above 500 Mbps, I would suggest looking into one of the other eero systems. We have other systems that support ISP speeds ranging from 1 Gbps to 9.4 Gbps. I hope this information helps. Have a great day! AmazonDevices