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Customer reviews

Rating 4.6 out of 5 stars with 4812 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the product's ease of use, excellent Wi-Fi coverage, and outstanding overall performance. They frequently praise its improved speed, good range, simple setup, and strong signal strength. However, some customers have reported experiencing issues with buffering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 4,812 reviews
  • Rated 5 out of 5 stars

    Great manufacturers assistance.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial set up we experienced some issues. Contacted mfg. help line and they walked us through thru the set up. In 5 minutes we were up,and operating perfect. Great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic coverage

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best Wi-Fi system I have ever used. It comes with two units, one to add to your router, and the other to place further away to extend the coverage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    great help from the staff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your staff was very helpful and took the Tim eco listen to my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Wi-Fi purchase ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having issues with my wifi signal. I was constantly getting kicked off and my provider was not offering solutions that worked. One of the members of the Geek Squad advised me to by this, and there have been zero problems since!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A real breakthrough!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A family member had excellent Wifi (800 GBs) limited to one room in a prewar home. This eero dual-band 3 pack system effectively allowed Wifi on all four floors despite heavy plaster walls. A real breakthrough!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Big Roger’s

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use and I love it thank you

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi coverage

    Rated 4 out of 5 stars

    Improved wi-fi coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helping very much with our wi-fi coverage in our house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good products and easy to install and use. Recommend it for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped with Wi-Fi

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was have issues with my Wi-Fi. I tried this and I am so glad I did

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    eero is ok.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eero is supposed to be one of the best, it’s not. It was easy to set up but the sub- routers go off line all the time and I can’t figure out why, the work then the light is red, sometimes they come back and sometimes I have to reset them. It doesn’t make sense.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Save a lot of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost of about 2 months of cable TV we got a few Roku devices and had the 'Geek Squad help us set it up. It works fine although it takes longer to get a particular station. For the saved money, I can easily deal with that.s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    From the tech kindergartener

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love you guys!!! I’ve had excellent experiences and help with everyone at BestBuy!!!! Thank you for all the work you do!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't go wrong with eero

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What's better than one eero? Three of them. Like my other review can't go wrong with eero. Wired backhaul recommended if you're on a fiber connection, but for standard broadband it's good enough in wireless mesh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh Kit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eero provides excellent internet. Needed to buy an extra router for extension out to pavilion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improve the wifi strength

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great product and has improved our internet strength everywhere in our house. This was a great suggestion by an Best Buy associate and we cannot thank her enough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    to set up directions wer bad but customer support helped ... product works really well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has performed without any issues, great for a large house . Excellent for parental controls and safety. Need mobile device (app) to manage device. Several features require paid subscription, though (review eero website before purchase).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grow your WiFi

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to enhance our WiFi connectivity through our house…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure its a great product but it was just too complicated for me to figure out so i returned it and got one I was familiar with.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Eero does what it says!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Spectrum streaming was weak and spotty in our home especially downstairs. The eero booster blocks are fantstic allowing all devices to stream uninterrupted.

    I would recommend this to a friend