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Customer reviews

Rating 4.6 out of 5 stars with 4812 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the product's ease of use, excellent Wi-Fi coverage, and outstanding overall performance. They frequently praise its improved speed, good range, simple setup, and strong signal strength. However, some customers have reported experiencing issues with buffering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 4,812 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dramatically improved my internet connection. I was constantly having buffering issues when trying to stream anything. I have a 2 story, 2500sqft home and this solved my issue immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You need this

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Things are supposed to work as prior advertised. Then there are things that work better than expected and beyond our expectations. The Eero WiFi mesh system delivers and then some. It eliminated all of my WiFi connection problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero 6 -great concept

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took less than an hour to set up and in AM all 38 of my devices were found and had excellent wi-fi signal strength. Only thing is I am not sure what to do with my prior WiFi extenders and if they should be pulled from function

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Staying Connected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having really bad wifi connection issues while working from home and since then no problems with the bandwidth. Really happy with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero routers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were just what we needed to get good wifi throughout the house. The Best Buy rep who helped us was wonderful and checked in with us to see if all was good. Very satisfied with the service and the product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Problems from Day 1

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for a year and decided to chuck it. Problems since day 1. Should have returned it. Stuck it out because I thought it might have been my service issues but it’s the device. Would drop off and I had to restart the modem and the device to get reconnected. Been happening every day for last few days so I got a TP-Link Wi-Fi router to replace them. Unlike the Eero, that has been easy to set-up and speed is great!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Should Have Done This Sooner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase,, was seeing 100m down with wires connection to my Comcast modem, 40M on the wifi standing right next to it.. Seeing 100M down on the eero wifi on all computers in all areas of the house..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freezer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it showed inside temperature on the door screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Father’s Day celebration items.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked up the Pork and fruit for the Father’s Day meal that was priced to our liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Great Product!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product!!!! It does exaclty what it is supposed to do and i don't miss a beat with wifi service in and around my home!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Once installed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once installed they have been great, but they were not as easy to install as the Best Buy personnel indicated. After 3 hours on the phone with Eero and off and on with my internet provider I was finally able to get them to work. It took 4 different Eero agents to be able to figure out the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with Verizon internet. Setup was vrry easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s good overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in a 3800 two story house with a basement, still have times when there’s a weak signal. The set up process was very easy I have to say. I think it’s a good product for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eero 6 AX1800 Dual-Band Mesh Wi-Fi System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommendation by store associate was well received... Device Wi Fi enhancement works flawlessly... Purchased to extend Wi Fi capacity for wireless security cameras outside.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay system. Reliable and easy to set up, but I was hoping for better range in my upstairs. It's well within the square footage, but I'm not getting good MBPS upstairs and the modem is very good. I also made sure there wasn't interference, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little squirrely but settles down and works wel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it works but it does take some getting used to. i had several calls to tech support to understand some unexpected results with respect to device placement and how and when devices capable of 5Ghz WiFi get connected. EERO was very helpful and their "first level" techs seemed to be unusually competent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Singal strength

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It lost singal strength from the modem to the router and it was wired. Then as each wireless device lost even more singal strength. I wouldn't recommend this for a large house

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    More stable wifi!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to boost my wifi, although I haven't been on a zoom yet since I bought it. It was pretty easy to hook up once I figured out how to connect both my internet and uverse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought before one and does not work at all. Eero make us happy , it satisfied al of our expectation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it needed a little more for my basement computer wifi and this did it. The person that helped us at best buy was such a great help.

    I would recommend this to a friend