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Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.6 out of 5 stars with 4754 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers are delighted by the increased Wi-Fi range and ease of use of the 6 AX1800 Dual-Band Mesh Wi-Fi 6 System. Many customers also appreciate the consistent internet speed and good coverage throughout their homes, along with the strong signal strength. However, some customers have reported issues with buffering and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 4,754 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Solid Performance and Quick Speeds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST WIFI 6 Mesh Network. Easy to set up, stable without any network drops, and performs very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Upgrade For Expanding Home Internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Best Buy tech guy recommended the Eero-6 AX1800 Dual-Band Mesh Wi-Fi 6 System because we had a weak internet signal downstairs. We don't use Wi-Fi in that part of the house, but I we needed it for our Ring security system. We also had a weak internet signal in my side of the office upstairs. Once this Eero system was installed by me, suddenly I had strong and fast internet. Still need to have the Best Buy tech come back to make sure our Ring system is back online, but I'm impressed by the Eero for how much it improved my office signal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Eero 6 Dual-Band Mesh Wi-Fi system

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Eero 6 Dual-Band Mesh Wi-Fi system works great in a rural setting. I downloaded the app & followed the step-by-step directions so it was easy to setup. Eero customer service helped connect a printer. I am happy with this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and dependable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a mesh wireless system and you are not "techie," then this is for you! I am very knowledgeable with tech devices and mesh network setups, and I have tried less expensive brands as well as the Eero system. Hands down, no competition- This is plug and play type of easy. I have had another Eero system (this system was for my parents) in my house for two years and it does not lose the internet connection like other brands. I have also had the TPLink version, and that setup consistently loses the internet connection. I don't mind spending the little bit extra because I know this will be easy and I know this will stay connected to the internet and be maintenance free.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Does the job well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't believe what a difference this made. Went from 40MBS to 140MBS upon install for the room furthest from the previous router/modem. Well worth it if ou have a long distance to cover

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Booster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great! Instructions for setting up could be better. Had to do a Google search to get help, after doing that everything was great.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi KimF. Thank you for your feedback about your experience with the eero 6 system! It's wonderful that once you got everything set up, you've been enjoying excellent performance from your network.

      I appreciate you sharing your experience with the setup instructions. Your feedback about needing to search for additional setup guidance is valuable and helps us understand where we can improve the initial user experience. While the eero app is designed to guide users through setup in under 10 minutes, I recognize that having clearer, more comprehensive instructions readily available would have made your experience smoother from the start.

      For future reference and for other users who might benefit, here are the key setup steps for eero systems:1. Download the eero app for iOS or Android on a phone or tablet with an internet connection. 2. Create an eero account or log in with your existing Amazon account information. 3. Unplug your old modem and router from power. 4. Connect your eero router to your modem using the included Ethernet cable. 5. Plug your eero router into an available power outlet, then reconnect your modem to power. If your modem is built into your current router, then you’ll connect the eero router to one of the Ethernet ports on your existing router. 6. Continue following the prompts in the app to set up your network. If you ever need support or have questions about optimizing your network, please reach out directly to eero customer support at (877) 659-2347. Have a great day! AmazonDevices

  • Rated 4 out of 5 stars

    Works well, but made by Amazon

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful and (so far) reliable wifi repeater. Finally my wifi signal reaches my garage so my car can do its software updates. I bought a 4th unit but didn't need it as 3 boxes gave me full coverage. Setup was easy but did not work exactly as promised over Bluetooth. I had to enter the device serial numbers for two of the three boxes. In certain positions, the base unit caused interference with my computer speakers. This was fixed by moving things around a little. Made by Amazon, so I'm a bit worried that it will vacuum up information. The main reason I'm giving 4 stars instead of 5 is that they send quite a bit of spam after you register, and you can't really avoid registering.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price. Impressed with the easy set up of the Eero System. Has helped to extend WI-FI in our back rooms that we were experiencing issues with using our cable company Eero system. Very impressed with this product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eero Wifi 6 mesh is easy to setup for anyone and has great performance! WoW - I should have bought this earlier - that's why they fly off the shelf!!! Great job eero team!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Five star coverage, four star network monitoring.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give the product a 5th star for solving Wi-Fi coverage issues in my home at a competitive price point. Whereas before I was getting 1/2 the bandwidth in my office as compared with the living room, I am now getting full upload and download speeds throughout the house. The salesman was helpful, too. The reason for four stars is because of the funky way you have to keep track of your network devices. The info is 'in the cloud' and requires you to install an app either on an iOS device or an Android device. It makes me wonder whether Amazon is monitoring my network. Surprisingly, there doesn't seem to be an app for Amazon tablets--because the Android app is only available through the Google Play Store. I'm a slightly put out that I can no longer check my network devices from my PC through the router interface--privately. The trade-off is worth it, though. The eero system is much cheaper than re-wiring the house...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to set up with some tweaks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty easy to deploy, but the app needs some work. The wireless is pretty straightforward to get up and running, just follow the basic instructions and they are smart enough to get connected. However, if you connect them behind another router, make sure to update the DNS. Mine grabbed the IP of my router and was deploying that for DHCP. It worked mostly but caused issues with IoT devices not being able to reach various services (TV couldn't hit the LG content store for example). It also caused the firmware update to take a painfully long time to complete (I think it timed out). Lessons for next time though. It bugs me that I have to have apps for every device I add now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, simple, gets the job done

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my very expensive Netgear Nighthawk mesh system after it stopped recognizing the ethernet port coming from modem (common flaw in the Nighthawks). I've only had the Eero system for a few days and I have to say it's great. It was SUPER easy to set up, anyone with a phone and half a brain can do it on their own in 15 minutes. The appearance is really clean and simple, blends in well. The phone app keeps it simple and hides all the nerd settings (still accessible under advanced tab). I really wish I known about the Eero system before I bought the more well known Nighthawk mesh system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better experience with the mesh than single router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mesh works very well for my 2750ft2, 2-story house. It eliminated the weak WiFi signal spots existed with my older, one router setup. I have 100 mbps Internet service (decreased from 250 mbps for lower cost) but better overall experience throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Full House Coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The system gives up great WiFi coverage throughout our entire home. Fairly easy and quick to get set-up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Wi-Fi Set-Up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve enjoyed an Eero wi-fi set-up in our primary residence for several years, so it was a quick decision to add on at our family’s beach condo. Eero offers quick, easy set-up and great performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far they have done exactly what the Geek Squad said they will do. We have a good with-go signal in areas of the house that we didn’t have before. Our only issue was connecting them to our Ring Chime pro and our motion light cameras. Both are Amazon companies, but after three hours over a couple of days with different Ring associates I requested their next level of support. The man I spoke with in Phoenix told me the Amazon products “don’t talk to each other”. When the Geek Squad set up our wi-fi name they used a special character. The Ring Chime Pro will only work with wi-fi systems with No special characters. We spent hours trying to get the Ring to work and we had to set it up as a visitor wi-fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expectations met

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to set up considering I'm not a computer expert. And the wifi signal is strong in every corner of our ranch style home . Just what I wanted it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product really upped my internet speed. The versatility of having 2 satelites plus the main hub Gave my house good spéed throughout.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Eero mesh WiFi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy setup using the mobile app. Mobile app also tracks usage metrics, devices active/inactive on the network, and some other premium features. And of course, it improves WiFi coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solved!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a large, 130 year old house with thick walls and high ceilings. My previous wifi setup often failed to hold up to the challenge, and I frequently lost my wifi in my own house. This resulted in excessive data usage on my phone. This Eero system is handling the load with no problems. As usual, the Geek Squad set-up house call went perfectly. All set now!

    I would recommend this to a friend