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Customer reviews

Rating 4.6 out of 5 stars with 4809 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the product's ease of use, excellent Wi-Fi coverage, and outstanding overall performance. They frequently praise its improved speed, good range, simple setup, and strong signal strength. However, some customers have reported experiencing issues with buffering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 4,809 reviews
  • Pros mentioned:
    Ease of use, Wi-fi coverage

    Rated 5 out of 5 stars

    Good option!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wifi coverage. Easy to set up. Only thing I don’t like is that you have to pay to have advance figures. No dead spots & now have wifi in the backyard!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi coverage

    Rated 5 out of 5 stars

    Affordable mesh wifi

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wifi coverage and easy to set up and use. Thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very easy to set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I was replacing a Google mesh system that was a few years old and one of the units had quit working. The Eero system was super easy to set up and is working well at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi coverage

    Rated 5 out of 5 stars

    Top-notch

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eero is a top-notch mesh wifi router-extender system. The setup was easy; I like how in the app, you can customize any way you need it per device and security settings. It is a great product to have.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Wi-fi coverage

    Rated 5 out of 5 stars

    Perfect mesh Wifi system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect mesh wifi system for upto 5000 sq ft house. I now get network in the basement as well as upper level and even in garage. Supported speed is also good. Overall I would recommend this for someone who has a bigger house and need wifi signal in the entire house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi coverage

    Rated 5 out of 5 stars

    Finally a wifi system that works!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Eero 6 system provides excellent coverage and strength. Easy setup. Stable (very important) and reliable. Also easy to manage with the app. I have systems in two locations and manage seamlessly. Definitely a good alternative for a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    WiFi extender

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Very easy to set up. Range is great, easily covering home.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Does a good job.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base unit and boosters seem to work pretty well. I was able to place one of my blink cameras further away from the base unit in a better location than with my previous router. The unit indicator lights are obnoxiously bright, however. I may have to tape over one of them, which is kind of a hillbilly solution. Too many device lights in my house. I like the app for controlling device access.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Chris. Thank you for providing feedback regarding your experience with the eero 6 system. The eero status lights can be turned completely off or adjusted to be less bright. To do this you’ll open the eero app to the home tab, tap on the eero with the light that you’d like to adjust, then tap on the Status light option. From the Status light menu you’ll be able to toggle the light off or lower the brightness with the slider. I hope this helps. Have a great day! AmazonDevices

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding coverage and super easy to install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been an Eero customer since Beta in 2015, using the same hardware and the network has been solid and easy to use and monitor. So, when a friend complained about their "Internet connection", I went and bought the latest 3-pack of Eero APs. While these are smaller than the original hardware, they still provide great coverage including a detached cottage on property. Took less than 30 minutes to install and configure. The hardest part was disabling the native Wifi on their ATT Router. Simply, download the app (iOS or Android) and the app will locate the first AP. The other APs are then added to the system. We configured a private SSID for all their devices and a guest SSID that provides Internet Access only (no access to private devices). Same SSID on all APs make it seamless to walk around the house and even the on-property cottage! Outstanding coverage and I highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi coverage

    Rated 5 out of 5 stars

    Perfect Solution for Lath & Plaster

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had reliable internet upstairs in my 80+ year old lath and plaster house. Comcast's solution was always to purchase a higher speed, more expensive plan, which I did, but without any improvement. I finally returned the outdated gateway I'd been renting from Comcast, CUT my speed in half, and placed these 3 little pods around my house. INSTANT success! I will eventually buy more pods to place in other remote areas, but for now these 3 are perfectly adequate for my needs. (I found what I needed IN STORE. The Best Buy agent I talked to over the phone sold me the wrong system. I returned it and talked to an actual person in a BB store who solved my problem.)

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Charlie Manweiler

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman we talked to was knowegeble about the product and had accually installed this unit in his father's home. When we installed the unit in our home the setup was easy impart because of our salesmans advice. Thank you Best Buy. By the way this product works great!!?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Easy to set up and perfect for providing better signal all through the house. Even in places that used to be considered dead spots

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Purchased before

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You do have to have a working knowledge of your internet . It is just not as simple as plugging them in. They do however work once installed.

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi MelissaM. Thank you for providing feedback about your experience with the eero 6 system. I appreciate you sharing your experience with the setup process and acknowledging that the system works well once properly installed. You're absolutely right that setting up a mesh WiFi system does require some basic understanding of your internet setup, and it's not always as simple as just plugging in the devices. However, I'd like to help clarify the setup process and provide some guidance that might make future installations or troubleshooting easier for you and others. The eero 6 setup typically involves several key steps that do require some internet knowledge: connecting the gateway eero directly to your modem, ensuring your modem is in bridge mode if you're replacing a modem/router combo unit, downloading and using the eero app to complete the configuration process, and positioning additional eero units throughout your home for optimal mesh coverage. If you ever need assistance with your eero system or have questions about optimizing its performance, please reach out directly to eero customer support at (877) 659-2347. Have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    TAKE YOUR WI/FI OUTDOORS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second 3 pack of extenders,we bought these to move our wi/fi signal out of the house to the garage and the back porch,and to our cabin in our back yard,and they work perfect I highly recommend them!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    MESH

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HAD SOME SYSTEM PROBLETURNED. MS WITH A TC-LINK SETUP THAT I RETURNED. THIS EERO SYSTEM INSTALLED EASILY AND HAD WORKED FLAWLESSLY.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Works Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I am glad I bought this, when getting internet installed I needed my own router. I bought this one and a less expense one and let the install tech make the decision. At first he said this was overkill because my house was only 2 levels until he realized the install was going to be difficult because we have wood ceilings and there was no way to route the wire through the ceiling to the router box. So he had the idea to run the wire to the basement for the main and used the 2 upstairs to cover the house. It works great I couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi coverage

    Rated 5 out of 5 stars

    my go to mesh system for my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a set of These for my house. It’s not a very big house, but I do want to make sure that I have no dead spots in our Wi-Fi coverage. These do the trick and then some. Very easy to set up and troubleshoot if any problems are present.

    I would recommend this to a friend
  • Pros mentioned:
    Range, Speed

    Rated 5 out of 5 stars

    Great mesh WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eero mesh WiFi is amazing, great range and speed. I have well over 25 devices connected to my system and it doesn’t compromise at all. It does have WiFi 6. The only thing I would change is that each satellite base would have a Ethernet port. Only the main one does.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Look good and works amazing!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sooooo GLAD that I made the right decisions to get this for my condominium. It works out nice and awesome!!!! Highly recommendation for any of whose property of condominium. It is a must.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    EERO Review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am rating this device excellent because overall, it is a good device and it has improved the range of my WIFIF; but the only downfall I have with it, is that when I have all three on and connected, my laptop is always switching from one device to another. I called tech support and they advised me that they might be too close and the square footage I have, may cause the signals to seem a lot closer than they are and that is why I see the connection drop and add again, because of the laptop is switching between the two. So they advised me to just unplug two and do the process of elimination. I am only using one of them since then, and it hasn't been bad at all. It's just weird that it only happens when my laptop is connected. All my other devices stay connected to only one device.

    I would recommend this to a friend