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Customer reviews

Rating 4.6 out of 5 stars with 4813 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize this product for its exceptional ease of use and simplicity, which many users compare to the intuitive nature of Apple devices. The system is highly praised for providing robust Wi-Fi coverage, impressive speed, and reliable signal strength throughout the home. While the setup process is consistently described as straightforward and efficient, a small number of users have reported occasional issues with buffering. Overall, the device is regarded as a high-performance solution for those seeking a powerful and user-friendly networking experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 213 Showing 4,241-4,260 of 4,813 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mesh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. It made the difference for setting up my ADT system.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pretty good!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product... reasonably priced.. and fits into our lives!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as good as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am upstairs 20 feet from one of the units & my Fire Stick keeps freezing up. Thought it may be the stick so I ordered a new one with Alexa voice, it improved but did not solve all my issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While these ultimately work, finding places on different floors that are close enough to each other is difficult. WiFi connection outside the home isn’t as strong as Fios.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 3 out of 5 stars

    Its cool

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] It works but i needed a tri band not a dual. Was disappointed it didnt improve my wifi connection like i hoped.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Degree of approval: BEST BUY purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions a bit disjointed- EERO SUPPORT was helpful- Store support was hasty and a bit hauty- Yet accurate technically and enonomically-

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi coverage

    Rated 5 out of 5 stars

    Great system!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC! Highly recommend. Wifi everywhere on my property

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Eero 6 mesh router 2pack

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, easy to install, love the app. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    It works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m pleased it works as described on package and reviews

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to stall. Helps keep the whole house connected

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good system

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system for house needs. Sometimes drop connections but overall very good and I have a lot on it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    should be out of the box easy. Not happening.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We added these two eero units to our eero pro 6 but one of them keeps disconnecting and I am unable to connect my laptop to wifi in that area of the home. some thing that is supposed to be so easy for out of the box use is not. I used to think i was savy but now i have to geek squad come set it all up again.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not always delivering high speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not deliver the speed one would expect for the price. But less expensive than the Pro model. If I hadn’t surpassed my return period, I would definitely take back. Not worth $299

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Trash

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 star is too much. These were supposed to amplify wifi signal but did absolutely nothing. Absolute trash.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi ChuckN. Thank you for your feedback on the eero 6 system. I’m sorry to hear that the range didn't meet your expectations. The eero 6 (3-pack) provides coverage up to 5,000 sq. ft. Where you place your eeros will depend on the layout of your home and the materials used in its construction. For example, walls of brick, stone, and metal will be hard for your WiFi to penetrate. Strategically placing your eeros is the single most important step you can take to ensure your system provides fast, reliable WiFi to every room in your home. Here are some tips to follow: 1. Place eeros where they can talk to each other. Ideally, no more than 50 feet apart from another eero 2. Place eeros on a hard, flat surface. 3. Keep your eeros out in the open. 4. Whenever possible, aim for direct line of sight between eeros. The fewer the walls between your eeros, the better. If this information doesn’t resolve your issue, call eero customer service at (877)659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day! AmazonDevices

  • Rated 3 out of 5 stars

    eero function questionable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this item cuz Cox said I needed a new router. But, I ‘be had to restart the router almost on a daily basis! Tried texting geek squad but no response

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi coverage

    Rated 5 out of 5 stars

    Erro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my eero! I recommend to my friends & family.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Must have!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible speed and coverage throughout the house!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hard earned money thrown away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in to purchase a TP-Link AV600 Powerline Ethernet Adapter(TL-PA4010 KIT)- Plug&Play, Power Saving, Nano Powerline Adapter, Expand Home Network with Stable Connections. The sales person informed me that that was not one that was in stock. I was told that this was the exact same thing, I was expecting to pay $50.00 but it was much more. I decided to go ahead and buy them, I had driven 100 miles from Cleveland, Ms. I have attempted to set them up and I keep getting to the same step asking for money to use the device. I feel like I just threw away a $100.00,I was also sold two Ethernet cables only to find one in the box. I went in the store with no knowledge of electronics and depended on getting help for a $50.00 item and ended up spending $181.87 for merchandise that I didn’t need.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello FrederickB! Thanks for reaching out. I am sorry to hear about the troubles you are having with setting up your eero 6 2 pack system. There are no monthly fees or additional costs to use eero.
      Since eero replaces your router, you will still need an active internet connection from an Internet Service Provider (ISP) and a modem or upstream connection. If you need help setting up this eero system, please reach out to eero customer support at 877-659-2347. They are available 6am–8pm PT. Once you get this eero 6 2-pack system up and running, you will love it! AmazonDevices

  • Pros mentioned:
    Wi-fi coverage

    Rated 5 out of 5 stars

    Love Eero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful absolutely fixed our Wi-Fi problem

    I would recommend this to a friend