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Customer reviews

Rating 4.6 out of 5 stars with 4813 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize this product for its exceptional ease of use and simplicity, which many users compare to the intuitive nature of Apple devices. The system is highly praised for providing robust Wi-Fi coverage, impressive speed, and reliable signal strength throughout the home. While the setup process is consistently described as straightforward and efficient, a small number of users have reported occasional issues with buffering. Overall, the device is regarded as a high-performance solution for those seeking a powerful and user-friendly networking experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 214 Showing 4,261-4,280 of 4,813 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great, no problems to date. Would Recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eero 6 two pack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Wi-Fi is still dropping off, I’ll have to change location to see if it works better. I think I need the three units to get better coverage.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t work without a traditional ISP modem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My provider doesn’t have a modem only a LAN connection to the POE box for 4G LTE broadband. I used a Nighthawk router for years with my provider but this mesh will not stay connected to the ISP and had to be force connected by customer service right out of the box. After customer service manually connected and updates completed the device disconnected and would not stay connected after the updates.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Slow Speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It kept spiking high ping constantly and was very inconsistent with download speed

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Francescob. Thank you for your feedback on the eero 6 system. I am sorry to hear of the performance issues you were experiencing. Here are some troubleshooting steps that may remedy your issue: 1. The first thing you’ll want to do is figure out whether you’re experiencing slow behavior on multiple devices. If it’s only on one device, simply turn your device’s WiFi off and on again. If that doesn’t work, try rebooting the device. 2. Try power cycling your eeros by unplugging the power cable from the back of your eero, waiting 30 seconds, and plugging it back in. This step can sometimes fix connectivity issues. 3. Unplug the power cable from your modem, wait 30 seconds, then plug it back in. If this information doesn’t resolve your issue, call eero customer service at (877) 659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    EERO Wi-Fi 6 Mesh System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to cover the ring cameras. Although Eero help said we should combine our current Wi-Fi with their network, we opted to keep our original Wi-Fi account and have a second just dedicated to the camera system, just to make sure it received enough of a signal to operate without any issues.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eeoro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to set up. Once I set it up it had a difficult time pairing or meshing between the access points. Maybe it was just a bad unit.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good but not Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped boost my wifi signal but not to the level I hoped. Still had to hardwire my 86" TV directly to the ethernet port to avoid buffering and freezing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Waste of money and too late to return.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute worst router we’ve ever had. Easy to setup so that was nice. BUT after having it for a while and trying to fine tune it to our needs, it’s impossible!!! The Eero doesn’t give you the capabilities to pick which channel you want which devices to be connected to. In comparison, it’s like going from the customization capabilities of an Android and getting an iPhone. It’s just too basic.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t work with garage app for garage door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I would of know it wasn’t or can’t be used with my garage door app I would’ve not got it :(

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Had to return

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return them, they would not recognize my Canon Pixma Pro-100 and their technical department confirmed it wouldn’t connect due to the built in security.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was phenomenal. The team was very knowledgeable and professional. However most of my devices had issues connecting so i had to keep activating legacy mode.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't work well

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dual band mesh system didn't work properly in my house. I have two floors and I had difficulty wih my appliances connecting to the wi-fi

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Didn't Work with ISP Provided HW

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this mesh system, but it didn't work with the modem/router setup we were provided by our ISP. Decided to purchase just a WiFi 6 router instead.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK product but and older model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This particular product appears to be an older model. I will look into a later model.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Jury is still out

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been trying to get this set up for awhile now. I have worked with my internet company and had no luck. I got the system connected just fine. But when it gets connected my internet goes out completely. The internet company has tried to fix the problem on their end but can't figure out why this is happening. So it's still not hooked up but looks really pretty sitting on my counter and in my gym!! :/

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not as advertised

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I expected to get the same bandwidth that I was getting with my Asus wifi router but even in the same area as the old router, my speeds a slower.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great product, quick start guide needs improvement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Following instructions, setup was easy. However, the speed was super slow, and I had to call their support. Good news was their support was someone in the US, and excellent. Turned out the issue was I had the base and remote units too close together when starting up (<20'), which causes issues. It would be really nice if they could give you a heads-up in the instructions to avoid this.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Eero 6

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed several eero systems before, this model disappointed me, easy to install as usual but pretty bad internet speed, range is ok but not great. I returned it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok But could be Better

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh system is ok but could be better. It could just be my wireless set up but I didn't find any difference between my current router and then adding these.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay. Nothing special. Connection gets spotty from time to time unfortunately

    No, I would not recommend this to a friend