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Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.6 out of 5 stars with 4759 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the increased Wi-Fi range and ease of use of the 6 AX1800 Dual-Band Mesh Wi-Fi 6 System. Many customers also appreciate the consistent internet speed and good coverage throughout their homes, along with the strong signal strength. However, some customers have reported issues with buffering and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 221 Showing 4,401-4,420 of 4,759 reviews
  • Rated 2 out of 5 stars

    Poor review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not help with the Wi-Fi. Still drops the signal

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    eero ehhho

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking to expand my wifi for the first floor - this made everything slower

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Connecting issues

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Followed directions but wouldn’t connect to the modem. Tried several times still no luck. After a hour I gave up. Reinstalled my old Linksys router and everything worked. So it’s not anything with the modem must be the eero

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    EERO WiFi Extender

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this wifi extender because Ring stated that my cameras weren't working properly because of the signal from the router was too far. Easy set up place around the house and cameras still show low signal. Think half the thing sold as BS

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No connection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item didn’t work or improve my connection…………………….

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi NickG! Thanks for providing feedback regarding your experience with the eero 6 system. I’m sorry to hear that the system didn’t meet your expectations. Strategically placing your eeros is the single most important step you can take to ensure your system provides fast, reliable WiFi to every room in your home. Here are some tips to follow: 1. Place eeros where they can talk to each other. 2. Place eeros on a hard, flat surface. 3. Keep your eeros out in the open. 4. Whenever possible, aim for direct line of sight between eeros. The fewer the walls between your eeros, the better. If this information doesn’t resolve your issue, call eero customer service at (877) 659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day! AmazonDevices

  • Rated 2 out of 5 stars

    Not so great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor wifi range. 2 floors 2300 sq ft it couldn't cover it all

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed too late

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will randomly switch the speed of our connection for no reason, but by the time we realized it was too late to return the product. You also can’t choose which devices are connected to which pod.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mesh - Still way to go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eero6 disappointed me with regards to Mesh, I was on call with Eero support to find out the best way to setup my satellite, but it dropped from 750 MBPS to 150 Mbps at the nearest node. i find a simple tP link wifi extender would do for a cheaper price to eliminate deadzones

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Miserable product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Literally a pile of trash. AVOID. Seemed to solve our problems for about a week. Now internet totally unreliable. Can't get through a single Zoom call without interruption. Customer service is OK but truly, this is not a product you want in your house.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Mad Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have called computer geeks and best buy representative and have not received a return call about re-installing this device from the previous installation on 26 July 2021 I believe and my brand new dishwasher is still not working properly it does not drain or dry my dishes. I'm mad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk - keep moving on

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two devices within 5 feet and direct line of sight. One device wasn’t PC and I had dropped conference calls, stuttering video, and horrible bandwidth. Would not recommend- I returned it and picked up the Netgear 6e mesh - works like a charm.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Didn't Perform

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No meaningful performance improvement. WiFi performance unchanged.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Probably works for some people, not me.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for me. My house is pretty big with some concrete walls between my router and some devices and even the nest could not get around them. I even had a clear line-of-site between the router and one extender and it would not lock in.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Hard pass

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very reliable. Coverage drops. Couldn’t handle all our devices

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I need to bring it back

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It not connecting to all three, i tried everything.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Careful with the eero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internet connection is sometimes sporadic and slow

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk - don't get it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk!! won't connect to wifi and got stuck for more than 30mins trying to register the device. Called tech support and the guy wasn't very friendly either. Returned and replaced with the Google - Wifi - Mesh Router (AC1200), so much easier with no problem.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gateway eero did not work out of the box. Had to setup an old eero model as the gateway.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello WesleyP! I am sorry to hear that your gateway eero did not work out of the box. Here are the steps on adding a new gateway eero to your network: 1.Open the eero app. 2. Tap the blue plus icon on the top right. 3. Tap Add or Replace eero Devices. 4. Tap Replace eero Device. 5. Select which eero you want to replace. 6. Follow the setup instructions to complete the replacement. 7. Allow the new eero to boot up and come online. It may take up to 10 minutes for your eero network to come back online as your network assigns the new eero as the gateway (main eero). If you have already tried these steps and it is still not working, please reach out to eero customer support. They are available Monday–Sunday 6:00 am – 8:00 pm PT. You can reach them at 877-659-2347. Hope this helps and have a great day! AmazonDevices

  • Rated 1 out of 5 stars

    Not happy having to pay for parental control tool

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought the system I did not realize until I opened the box and read the instructions. To have the parental control tool you have to purchase. This is a very expensive set this should be included as other non-expensive wi-fi systems are.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Overpriced, underperforms.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drops to 0 or 1 bar of signal on random devices right next to unit. The units themselves show internet speed of 900GB but nothing on the Wi-Fi network can surpass 120MB; I have 900MB service with 2.5GB router. Will try another brand.

    No, I would not recommend this to a friend