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Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.6 out of 5 stars with 4759 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the increased Wi-Fi range and ease of use of the 6 AX1800 Dual-Band Mesh Wi-Fi 6 System. Many customers also appreciate the consistent internet speed and good coverage throughout their homes, along with the strong signal strength. However, some customers have reported issues with buffering and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 222 Showing 4,421-4,440 of 4,759 reviews
  • Rated 1 out of 5 stars

    Connection issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't get hp printer setup on laptops and tablet. Some kind of connection conflict. Printer is on the network but cant be discovered on these devices.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Builder

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned these. Simply do not work. The satellite units would not receive a signal from the base more than 30’ away

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a WIFI expander

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking to expand my current wifi, not add another. Then instructions told me to use same name and password as current WIFI which messed up everything and you couldn't figure out one network from the other.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Eero

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like this item because it did nothing for my internet. It still buffered and never stayed online properly. Got rid of it quickly!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible and disappointed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was easy to setup. But...units heat up and become very hot. Signal very weak and disconnects. I ended up buying a Google Mesh, best investment hands down. Sorry don't waste on a eero.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor product. I read the simple instructions. I could not get past the connection to router or tablet part. Does not work as it should.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set these up in my home per instructions. Lost over 800mb per second standing 10 ft away vs the router from my isp. Only received 10mbps upstairs with this system. It was simple to set up, however did not work for us. Returned the next day

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t help

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless I’m using this the wrong way, this product does not help with the internet. I wish incould return this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They didn’t were supposed to help the internet but actually made it worse. I even had my neighbor who’s an internet installer look at them. Missed the return date by one day bc of work

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    EERO

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not work extending the wifi. There has to be something better then this.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Review on Eeros

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I plugged one near the back room and the tv still buffers.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi JaimeR, thanks for reaching out and for your feedback on your eero 6 3 pack system. I am sorry to hear about the issues you are having with your TV buffering. If it’s only on one device that is having connection issues, simply turn your device’s WiFi off and on again. If that doesn’t work, try rebooting the device. In most cases, this will help. You can also try power cycling your eeros by unplugging the power cable from the back of your eero, waiting 30 seconds, and plugging it back in. This step can sometimes fix connectivity issues. The eero’s LED will turn solid white, then be flashing white while booting up. It takes about a minute to start up and begin broadcasting. You’ll know when the cycle completes because the eero’s LED will go solid white again. If this does not help, please reach out to eero customer support. They are available Monday–Sunday 6:00 am – 8:00 pm PT. You can reach them at 877-659-2347. Hope this helps and have a great day! AmazonDevices

  • Rated 1 out of 5 stars

    Eero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to set up. Did not work well with our CenturyLink and customer support from eero did not solve the problem. Geek Squad brought a different mesh network and helped me set it up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy with best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it didn't work as per the our expectation, so I went to return it to best buy but they didn't take it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    . Disappointed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been very disappointed in this product. I was expecting a great improvement in my Wi-Fi but have not found it to be any better than it was before I had them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slowed down my network horribly

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowed down my network horribly....Coverage is better but throughput was sacrificed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Conflicts with other equipment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only reason I am giving this 1 star is that I work from home on a network supported by my employer. Using this with my AT&T equipment compromised the firewall. Had to return the item

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not sure

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this thinking it would help boost the internet connectivity in the basement. Sadly, it does not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No Longevity

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was easy. Unfortunately, it died after a couple months use. Restarting it doesn’t help. Too good to be true situation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to disconnect. Sonos wouldn’t work. Phone wouldn’t work as well. Seemed like WiFi was worse instead of better. Geek Squad installed so I assumed installation wasn’t the problem. Wasted money:(

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    eero

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second set i purchased I purchased this set for my brother to go with his Alro cameras

    I would recommend this to a friend