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Customer Ratings & Reviews

$139.99

Customer reviews

Rating 4.6 out of 5 stars with 4759 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the increased Wi-Fi range and ease of use of the 6 AX1800 Dual-Band Mesh Wi-Fi 6 System. Many customers also appreciate the consistent internet speed and good coverage throughout their homes, along with the strong signal strength. However, some customers have reported issues with buffering and compatibility with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 4,759 reviews
  • Rated 1 out of 5 stars

    eero

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second set i purchased I purchased this set for my brother to go with his Alro cameras

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Wifi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst product ever. Sending is back. Amazons devices are terrible and have 0 life span. They aren’t covered for this very reason. Sucktastic at best. Stick to Google. My god am I frustrated.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales rep suggested this for our family’s needs. We still get interment wifi service. I was told eero sometimes has defective products. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as good as I thought it would be.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really happy with them. They are slow and they seem to loose connections at times.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wi fi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't match the modem hook up. Didn’t even open the box

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good item at all in my opinion. When I set everything up and moved all the devices around my house it actually made my WiFi slower instead of boosting it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not what I wanted and it really wasn’t that good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Connection Issus

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cumbersome to configure, kind of good connection, but not completely , but the cost does not justify poor connection issues and the non-user friendly usability.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Eero is not good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good! I can’t get good WiFi at all. I’ve moved it all over my house and there isn’t good connection. Very disappointed with this. I would like to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed
    Tech Insider Network Member

    Rated 4 out of 5 stars

    No more dead spots or buffering

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I make it a point to follow the instructions on all new products that I review. On the enclosed instruction sheet it is claimed that only 4 easy steps are required to get the system up and running. This may be the case but they left out one important item and that is you need to use a device that has WiFi AND mobile data. This is necessary so that you can create an account and provision the base station from the APP that you downloaded to your device. Not knowing this I unfortunately used an IPAD that did not have mobile data and it went badly from there. However a call to tech support was answered in less than a minute by an apparently US based support staff. I was given some things to try that did not work so I called back and again the call was answered in less than a minute. This person explained what was wrong and configured the base station to a point at which I could complete the setup. This is the BEST technical support I have ever received. This is reason enough to purchase this product. They will get your system working. I did strongly suggest they add the caveat that you must use a device with mobile data. It sounded like he has seen this many times before. Installing the extensions could not be easier. You add them thru the APP and its done in seconds. No fuss at all. Now that I have three devices running my network I have no dead spots and the speed is 200 Mbps exactly what I have purchased from my cable provider. No more having to switch networks when I go outside to the backyard, as I had to do with my old WiFi extender that were almost a decade old. It is now one seamless network for 2 and 5 GHz. The base station has one wired Ethernet port should you need one, the extenders do not have an Ethernet port. The APP now running on my iPad is feature rich. It lets you know who is on your network and how much data each has used. You can also see an aggregate of how much data is being used on the entire network. This is great of you have to deal with data caps. You can also block specific devices from your network. It can let you choose your DNS server and add IP reservations. It also has a speed test to keep your provider honest. It can support Guest Access and IPv6. It is also a Zigbee hub which I do not use. Then there are the subscription services you can purchase that provide services like AD blocking, content filtering, a VPN, antivirus and a password manager. There is a free trial available to test this out. This network has exceeded my expectations in both performance and the availability of customer support if needed. If they include that caveat to their setup instructions it would be 5 star. You will not be disappointed in this future proof system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 of the 2 satellites would not connect. We’re it not for needing to return it I would have smashed it with a hammer. Beyond frustrating. Junk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so excited to have flawless Internet throughout the home but the set up was nearly impossible…(returned)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy! It should be a simple setup but not really. Does not work with PS4!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No pairing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant pair have to returned because was imposible tondo it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a easy as it shows

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not easy to set Up , the eero6 have problema to find the internet conection

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware !! Horrible policy by Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer Beware !! Horrible policy by Best Buy. Product is not returnable after only 14 days even if never opened.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as advertised.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work at all. I have some deadspots in my house, and it covered those. But at a much slower rate than my xFi pods, and even the router directly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me, but still simple to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced with Netgear. I am not interested in monitoring my home network via my mobile device. If you are, this would be perfect for you!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Reset daily

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forced to reset daily will definitely be running ASAP

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine for a week. Now at lease once every couple of days i have to unplug it to reset it.

    No, I would not recommend this to a friend