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Customer reviews

Rating 4.6 out of 5 stars with 4813 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize this product for its exceptional ease of use and simplicity, which many users compare to the intuitive nature of Apple devices. The system is highly praised for providing robust Wi-Fi coverage, impressive speed, and reliable signal strength throughout the home. While the setup process is consistently described as straightforward and efficient, a small number of users have reported occasional issues with buffering. Overall, the device is regarded as a high-performance solution for those seeking a powerful and user-friendly networking experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 226 Showing 4,501-4,520 of 4,813 reviews
  • Rated 1 out of 5 stars

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so excited to have flawless Internet throughout the home but the set up was nearly impossible…(returned)

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not as advertised.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It did not work at all. I have some deadspots in my house, and it covered those. But at a much slower rate than my xFi pods, and even the router directly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wi fi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't match the modem hook up. Didn’t even open the box

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me, but still simple to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced with Netgear. I am not interested in monitoring my home network via my mobile device. If you are, this would be perfect for you!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer Beware !! Horrible policy by Best Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyer Beware !! Horrible policy by Best Buy. Product is not returnable after only 14 days even if never opened.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not what I wanted and it really wasn’t that good

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy! It should be a simple setup but not really. Does not work with PS4!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointing is an understatement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was recommended by sales person. Slowed internet down materially (unusable). Parent controls were terrible. Would not recommend. Returned.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a easy as it shows

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not easy to set Up , the eero6 have problema to find the internet conection

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not a fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked fine for a week. Now at lease once every couple of days i have to unplug it to reset it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great mesh Wi-Fi system

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great mesh Wi-Fi system that delivers strong and reliable coverage throughout the home. Easy to set up with the eero app and the dual-band speeds are solid for streaming and gaming.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Eero wifi extenders

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to start streaming TV which sucks so I had these referred to me and so far my speeds are no better and in most cases worse

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No pairing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant pair have to returned because was imposible tondo it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    It didn't work for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this item to get a better wifi signal in my house but it didn't happen. That's why I decided to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my home and a family member. This product is Not worth it, save your money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Reset daily

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Forced to reset daily will definitely be running ASAP

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi coverage
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Mesh System!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Install was easy. Simply disconnect your current router, unplug your current modem and download the eero application to your mobile device or tablet and follow the instructions. Once set up, the eero app interface shows all connected hubs and all connected device in a clean list. You can customize the name all the devices as well. The app also provides an Activity tab that shows speed and data usage along with security scan info and threats blocked (when subscribed to the security offering). You do get a 30-day trial offer from the time of set-up. I have 200MB internet service and get 100MB – 200MB downloads on all devices. I must say that in order to review this eero 6 mesh system I was worried that I was downgrading from my Linksys router that was a Tri-band mesh system. To my surprise this Dual-band system works even better than my prior one. I was having trouble with intermittent connections with my prior network…You know the times when your Alex speaker just stops playing music or says ‘trying to connect to the internet’. This TrueMesh System has not lost connection to any device once so far. I have the main unit in our living room, one in the basement and one in the garage (2,200 sg. ft ranch). This router also contains Zigbee. Zigbee is a built in smart home hub within the router. This allows you to connect and control compatible devices on your network with Alexa. Only Con I find is the lack of ethernet ports. You only get two ethernet ports on the main unit. The other two nodes have no ports. Would be nice to have two ports on each. Overall though, I am very happy with the 'eero 6' mesh system and would highly recommend it. ~Reviewers in this invitation-only program are provided products for the purpose of writing honest, unbiased reviews

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Mesh System

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible mesh system. Will not work with AT&T fiber. Sold it on eBay for less than half of what I paid.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Waste money drops WiFi all the time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money drops WiFi all the time my old net gear router blew this one out the water. Never dropped WiFi.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    john kelsey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no noticeable improvement--no apparent change in signal strength

    No, I would not recommend this to a friend