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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 4813 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize this product for its exceptional ease of use and simplicity, which many users compare to the intuitive nature of Apple devices. The system is highly praised for providing robust Wi-Fi coverage, impressive speed, and reliable signal strength throughout the home. While the setup process is consistently described as straightforward and efficient, a small number of users have reported occasional issues with buffering. Overall, the device is regarded as a high-performance solution for those seeking a powerful and user-friendly networking experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 240 Showing 4,781-4,800 of 4,813 reviews
  • Rated 4 out of 5 stars

    Eoes

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a large house or two-story house, this item is worth buying to ensure you have good signals throughout your house with all your devices including wi-fi devices.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Poor customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Touble with one piece unable toset atime right away took 3 tmes to get someone to look at it then they could not find anything

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    outstanding product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product works great and I knew it would because Jeff from the Geek Squad installed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wifi for home

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, strong signal all through the house. No issues with this product at all.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Wrong technician!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we stated this visit was for TV repair very clearly to the scheduler we talked to. A computer repair technician was sent and he could not repair our TV. His time and ours was wasted,

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it for me...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these several months ago. After I installed them, I noticed our TV, Alexa, and even my zoom meetings would have this small 5 sec or so lag. I checked with my ISP and they said all was well on their end. I recently moved and went with another ISP and it kept doing the same thing leading me to realize it was this Mesh system. Returned it asap and the issue resolved. It was up to date, did troubleshoot it and nothing seemed to fix the issue.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not strong enough

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really help my Internet speed. I'm still having connection issues.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mediocre At Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn’t boost signal enough to make a difference.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Item not as described

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The description online for the product is inaccurate. I wanted to run a wired backhaul which the description indicates that you can do this. But this is not possible since the 2 of the items are just nodes and do not have eithernet ports

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    so so

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so so. took too long to install. I don't like doing reviews

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so good product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wi-Fi service pretty much stayed the same would not recommend this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This product does not have wired backhaul

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy needs to remove that feature from this product, the parent node has 2 ethernet ports but the 2 extender nodes have 0 ethernet ports. so wired backhaul is physically impossible with the parent and 2 child nodes

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    The Mesh Wifi system created more problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This nested wifi system that the Geek Squad installed gives less coverage than our former wifi system. Also, despite Geek Squad repair efforts, we can no longer print from my computer—ugh!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great decision

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cube work wonders for spreading internet thoughtout the house and into the detached garage. Best purchase yet...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t work as good as I hoped

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these after calling about my ring cameras not working well. I was told my WiFi needed boosting and they recommended these. Internet was barely boosted and cameras still don’t work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solved all the issues I was having. Recommended by best buy staff. Excellent purchase!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nor worth the money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squard are great. After is was installed. I found out the system needed batteries. Then charged for 6 hours. One day after the time ran out on the system. It did not work as I would had liked. However, the Geek Squard came to help me with taking it down. The system is not worth it, the Geek Squard is. I will continue to do busy with Besr Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    POOR PRODUCT, POOR SERVICE!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 2 of the 3 nodes worked, Geek Squad set it up, the GS tech told me to call him directly with questions/problems, then refuses to return calls or text messages. Approached the store about a replacement node and was told the only was to exchange them is to shut down my system and get three new ones requiring a complete reset of all connected systems. NOT A SATISFIED CUSTOMER!!!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so small but reception is great it's actually nice looking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Wi-Fi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eero 6 AX1800 Wi-Fi System. Works great best connection.

    I would recommend this to a friend