Customer Ratings & Reviews
- Model:
- R010211
- SKU:
- 6495772
Rating by feature
- Setup
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
to a friend
Customers are saying
Customers recognize the 6+ Dual-band Mesh Wi-Fi 6 Router (1-pack) for its ease of use, overall performance, and impressive speed. Many users appreciate the Wi-Fi coverage, easy setup, and reliable range and signal strength. Some customers have noted issues with compatibility and consider the price to be a bit high. However, users report minimal issues with buffering, lag, and dead spots.
This summary was generated by AI based on customer reviews.
Wifi extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live the product. My house is covered wall to wall !
I would recommend this to a friendQuestionable Effectiveness
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t feel these devices have improved my connectivity as I had hoped. Also more difficult to implement than I had anticipated.
No, I would not recommend this to a friendband mesh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.occassionally we het the wheel of death but cause unknown generally it works just fine
I would recommend this to a friendNot a good fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You have to buy more than for it to work. Too expensive of a cost, when an improved router will solve everything
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Dear ChrisW,
Thank you for taking the time to share your feedback about your Amazon $25 Gift Card purchase from Best Buy.
We sincerely apologize for the delay you experienced during the processing of your digital gift card. We understand that waiting longer than expected can be frustrating, especially when you're looking forward to using your purchase right away. We're glad to hear that you ultimately received your gift card successfully, and we appreciate your patience throughout the process.
Your feedback is valuable as it helps us identify areas where we can improve the delivery experience for digital products. We strive to ensure that all gift card orders are processed quickly and efficiently.
Thank you again for your purchase and for sharing your experience with us. We hope you enjoy using your Amazon gift card!
BEST WI FI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT WI FI RECEPTION! Set up was fairly easy!
I would recommend this to a friendeero routers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.so far it works, but installer hid the 3rd one and did not install. lazy and disrespectful.
I would recommend this to a friendFast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting amazing throughput. Time for everyone to upgrade.
I would recommend this to a friendEeros
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two visits-1to determine problem. One to install routerOn time arrival; Quick set up.
I would recommend this to a friendLyes about coverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like all the options it gives you to turn off WiFi and things But it does Not have the coverage that it sayes. We will have to go get one more to have the coverage we need.
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Tallone64, I am sorry to hear of the experience you have had with the eero 6+ 2 device system thus far. Unfortunately with the information given, it is difficult to give you a definite resolution. There are many factors that could factor into performance. I would strongly recommend reaching out to eero customer service directly at 1-877-659-2347, where we can hopefully provide more specific troubleshooting. Thank you for your feedback. I hope this information is useful.
Eero is the best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good router. Love how this always stays connected.
I would recommend this to a friendDifficult set up not happy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been very difficult to get thing connected through this router. I phone and I pad connected fine hence 3 stars. I have only been able to connect 1 tv out of 3. Only 1 out of 2 laptops connected so far. And the fire stick does not connect. Very difficult to deal with.
No, I would not recommend this to a friendeero 6+ Mesh router set works!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These routers set-up quickly and continue to work well.
I would recommend this to a friendReview of eero
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi still not so great in my house even with the new devices
I would recommend this to a friendThe worst customer service
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup, easy to use app. After 6 months, started having problems with it, completely disconnecting from the modem. Worked with my IPS and it was not them or the modem. After calling and emailing Eero multiple times over the course of a month and doing everything they asked me to do multiple times, I finally asked for a replacement since it was still within the warranty. Now I’m getting the runaround for the replacement. The person that was supposed to call me never called even though I gave his confirmation in writing. Now I’m asking for a call back and they won’t give me a timeframe for which they’ll call me back. I’m thinking they’re hoping that the warranty will run out. Obviously the unit I have is a lemon.
No, I would not recommend this to a friendMaybe ok if you have really slow internet provider
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never used, the more research I done, I think it would have slowed down my speeds. Probably would have had better range, but speeds seemed to suffer from reviews I read.
No, I would not recommend this to a friendGood product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are Working good. Wi-Fi is connected with good strength through out home.
I would recommend this to a friendAwesome Way to Improve Wifi.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome way to improve your wifi and improve performance.
I would recommend this to a friendEero
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love our eero. Really makes a difference in connectivity.
I would recommend this to a friendEERO is my HERO!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After trying several wifi extenders with miserable results my son in law told me about the Eero. Set up quickly and gets us great wifi on both levels of our home and the garage! Highly recommend!
I would recommend this to a friendEero
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My internet works much slower and the devices dont stay connected.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi PatriceJ. Thank you for your feedback on the eero 6+ system. I'm sorry to hear that some of your devices have had trouble maintaining a signal. Each eero 6+ node provides coverage up to 1,500 sq. ft. Depending on the layout of your home and the materials used in its construction, more eeros could be needed. For now, here are some troubleshooting steps that may remedy your issue: 1. If you're noticing signal drops on a particular eero node, power cycle your eero. If the signal drops on all eeros on the network, power cycle all of your eeros. You'll do this by unplugging the power cable from the back of your eero, waiting 30 seconds, and plugging it back in. This step can sometimes fix connectivity issues. 2. Unplug the power cable from your modem, wait 30 seconds, then plug it back in. If this information doesn’t resolve your issue, call eero customer service at (877) 659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day!