Customer Ratings & Reviews
- Model:
- R010311
- SKU:
- 12350839
Rating by feature
- Setup
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the product's excellent ease of use, overall performance, and impressive speed, which significantly improves Wi-Fi coverage, range, and signal strength with an easy setup process. Many also highlight its effectiveness in eliminating buffering, lag, and dead spots. However, some customers have noted concerns regarding its compatibility with newer devices and its price.
This summary was generated by AI based on customer reviews.
A must need
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.[Employee of bestbuy] Great product, i started off with a two pack but I definitely needed the 3rd so I bought this one alone. Is compatible with AT&T Fiber incase anyone is wondering.
I would recommend this to a friend- Pros mentioned:Speed
Worth the upgrade
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works much better than older models, faster speeds
I would recommend this to a friend Wi-Fi
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great! Terrence was great. First crew unable to complete install but Terrence was awesome!
I would recommend this to a friendExcellent Coverage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are great for me to get coverage on my entire acre with 5 bars. Great for all of my electronics. TV’s even have 5 bars!
I would recommend this to a friendI needed this!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So glad they had this brand, and got great help as always.
I would recommend this to a friendGreat product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking at these and thought no way I am toss my money away but wow I have Wi-Fi throughout the whole house extremely impressive performance
I would recommend this to a friend- Pros mentioned:Ease of use
Fixed My Sonos Issue - but a few dead spots
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Set-up was pretty easy using the app. I primarily bought this system because I was having issues with Sonos using my older Orbi mesh. Sonos works much better however I'm finding a few new dead spots and the speed in my LR is slower than it was with the Orbi. The caveat is that my house is nearly 100 years old and has quirky construction that could have an impact on the signal. I'm going to experiment with moving the satellites around - currently they are in the same position as the old system which was optimal So basically I've traded one problem for another but I still give this mesh router 4 stars b/c of its ease of set-up, price and compatibility with Sonos.
I would recommend this to a friend average not impressed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i have a small townhouse and still having issues it helped out as to having another ethernet connection separate from the router but not an impressive improvement
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Disappointed. Thank you for providing feedback about your experience with the eero 6+ system. I'm sorry to hear that you're still having wifi issues. Strategically placing your eeros is the single most important step you can take to ensure your system provides fast, reliable WiFi to every room in your home. Where you place your eeros will depend on the layout of your home and the materials used in its construction. For example, walls of brick, stone, and metal will be hard for your WiFi to penetrate. You might have to experiment with the location of your eeros for optimal performance. Here are some tips to follow: 1. Place eeros where they can talk to each other. 2. Place eeros on a hard, flat surface. 3. Keep your eeros out in the open. 4. Whenever possible, aim for direct line of sight between eeros. The fewer the walls between your eeros, the better. If this information doesn’t resolve your issue, call eero customer service at (877)659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day!
Perfect for 2 story homes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is perfect for my 2 story home! Before I cannot get any signal when I’m upstairs and now signal is great everywhere. My house is 4500 sq.Ft. And I get signal everywhere even in my backyard!
I would recommend this to a friendVALUE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best price for a 3 pack!! Our customer wanted affordable access points and needed 3. This was a perfect fit.
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
eero mesh works well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was easy to follow on the app. Product works well and solved the problem of weak wireless in my house.
I would recommend this to a friend Working Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The eero system is working well in our store. We had problems getting the wi-fi to the front of our store now not a problem at all.
I would recommend this to a friendEasy setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plug into router and outlet and just outlets for the others and download the app. Seamless internet for whole house and to the detached garage!
I would recommend this to a friendHome internet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and i both work from home and since getting this new system we have has zeeo issues with internet connectivity. Love this product and would recommend to everyone.
I would recommend this to a friendBasic router features behind paywall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product forces you into an annual subscription for basic functionality available on most routers. Wifi analytics, blacklisting website for parental controls, etc. All behind a hundred-dollar a year subscription service. Im past the return window but I'll be upgrading to another product in the near future. Subscription fatigue is a real thing.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .My Assistant
Dear GusFromMaine,
Thank you for sharing your feedback about the eero 6+ Mesh Wi-Fi 6 System. I'm sorry to hear about your frustration with the subscription model for certain advanced features.
I understand your concerns about subscription fatigue and the feeling that features like WiFi analytics and enhanced parental controls should be included as standard functionality. Your feedback about the eero Plus subscription is valuable, as it reflects an important consideration for many customers when choosing a router system.
While the eero 6+ does provide core WiFi functionality without a subscription—including reliable mesh networking, automatic updates, and basic network management—I recognize that the placement of certain features behind the eero Plus subscription may not align with your expectations, especially when compared to other routers you may have used.
Your point about subscription fatigue is well taken, and this type of feedback helps us understand customer preferences as we continue to evaluate our product offerings and pricing models. I'm sorry that this aspect of the eero system has led you to consider switching to another product.
If you have any questions about the features available without a subscription or would like to discuss your experience further, our customer support team would be happy to help. However, we completely understand your decision to explore alternatives that better fit your needs and budget.
Thank you again for taking the time to share your honest experience. Your feedback is important to us.
Very Good Product & Tech Support
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better coverage than my previous router. Their technical customer support to help me improve my wifi coverage was very good. I am happy with this product.
I would recommend this to a friendGreat internet extender
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, small and discreet. Improved connectivity in all my devices. The 6+ (higher version than this) not worth the price versus if any increase in performance that this one provides.
I would recommend this to a friendNo customer support.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Power adapters blew in a storm and Eero weren't prepared to replace them even though they were the only items in the house to blow. I wouldn't purchase again as their customer support is not good.
No, I would not recommend this to a friendMesh Wi-Fi
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement for prior Orbi mesh system that was no longer providing software updates. Geek squad re-arranged locations of each unit which also helped boost signal. Prior to installation, download speed only 5.03; now averages 280 to 300. Geek squad did the setup. Priced reasonably.
I would recommend this to a friendAwesome product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy setup and great coverage. With this my home has zero deadzone and data download and upload speeds are not sacrificed
I would recommend this to a friend