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Customer Ratings & Reviews

$323.99

Customer reviews

Rating 4.7 out of 5 stars with 3217 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the product's excellent ease of use, overall performance, and impressive speed, which significantly improves Wi-Fi coverage, range, and signal strength with an easy setup process. Many also highlight its effectiveness in eliminating buffering, lag, and dead spots. However, some customers have noted concerns regarding its compatibility with newer devices and its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 3,217 reviews
  • Rated 4 out of 5 stars

    The best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eero 6 plus is a great and easy to install mesh system!

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi coverage

    Rated 5 out of 5 stars

    A MUST HAVE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want to hardline your devices anywhere in the house , you NEED this. Not too mention app is awesome and the wifi strength and speed improved 10fold

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Eero 6

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works to all my expectations. Great product and app download perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They're alright

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range is a bit less than I expected, but they still get the job done (sorta)

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as I hoped. I often have to re-start the system because the direct wired tv's will not get a signal?? The second transmitter is also hard wired and only shows that it is on wifi??

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Extremely easy to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the a user interface was not an app on the phone otherwise, it’s a great product

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Sevice poor

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and have Total Tech it quit after about a month called Best Buy had to wait a week for Tech to come to house to put a new power supply cable on it now after 6 months waiting for erro to call back spent 4 hours troubleshooting with erro tech with problem not resolved. This is a day later still no resolution cant believe the poor service. When you call Tech Support from eero you get heavily accented person hard to hear and understand from all the background noise. VERY POOR SERVICE

    No, I would not recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Just what I needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Performance is top notch. It tripled my internet download speeds and quadrupled my upload speed. Happy as can be with these!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Changed my work day!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ever since I used this, it really helped me stay connected, and this is important because I work from home. It was really easy to install too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good value - super easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fair price. better than others? I don't know. Still learning on it.

    I would recommend this to a friend
  • Pros mentioned:
    Wi-fi coverage

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good,I purchased the three pack,and I have Wi-Fi all over my home with no issues and I can get Wi-Fi everywhere outside my home

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    spotty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it doesn't reach the square footage as claimed if you have any steel structural parts to you house like metal roof or awning coverage is interrupted

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Ms.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great support staff who will help you at every step

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DOESNT WORK WITH XFINITY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORST PRODUCT TO BUY IF YOU WANT BETTER XFINITY WI FI- SWITCH NOW

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi James. Thank you for providing feedback about your experience with the eero 6+ system. I’m sorry to hear about that you had issues getting setup with Xfinity. eero has been tested for compatibility with most major Internet Service Providers (ISPs) in the United States, Canada, UK, EU (France, England, Germany, Italy & Spain), Japan, New Zealand, and Australia. If you’ve got the Xfinity gateway device double NATed to your eeros, this could be the cause of your issues. We recommend that you put your Xfinity gateway's routing functionality into bridge mode to make the best use of your eero(s). By putting your modem/router combo device into bridge mode, you are essentially turning off its WiFi capabilities and passing its Internet connection through to your eero. This step ensures your eero system can work its magic and you can take full advantage of its many advanced features. Instructions for putting your modem/router combo device in bridge mode will vary widely by ISP and device. If your ISP provided device doesn’t offer bridge mode, you’ll need to keep your eero network in bridge mode instead. If you can’t figure out how to put your ISP device in bridge mode, give your ISP a call. If you have more questions about network optimization, give eero customer support a call. They're available Monday-Sunday 6am-8pm PT at (877) 659-2347. Thank you again for sharing this honest assessment. Have a great day! AmazonDevices

  • Rated 4 out of 5 stars

    not bad, but not enough coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed more than 4500 sq ft of coverage so bought the 6 pro instead

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mesh System for Home Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for use at home or for a home office. Supports Gigabyte speeds. Has great range and excellent coverage around the house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NO LOOKING BACK WITH NETGEAR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't work as well as I'd like it to work, needed more cable connections, I like hard lining my Internet, so I went back to a Netgear RAX500

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is not as good as what was described to me. The signal is there, but buffers a lot. It is annoying when watching a show or movie.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Works well..!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very user friendly, simple setup and functions really well. Highly recommended..! Great price too with Best Buy..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Set up difficult

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised, extended my WiFi to area with poor reception. I had to call for support twice during setup and their customer service team was less than knowledgeable and helpful.

    I would recommend this to a friend