Customer Ratings & Reviews
- Model:
- R010311
- SKU:
- 12350839
Rating by feature
- Setup
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the product's excellent ease of use, overall performance, and impressive speed, which significantly improves Wi-Fi coverage, range, and signal strength with an easy setup process. Many also highlight its effectiveness in eliminating buffering, lag, and dead spots. However, some customers have noted concerns regarding its compatibility with newer devices and its price.
This summary was generated by AI based on customer reviews.
Don’t listen to the BestBuy sales reps
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was talked into buying this from a store representative. This is the worst that my connection has ever been. I have to constantly reconnect my televisions every time I turn one on. I came on the app to see if this was still refundable and it is not. I had better connection renting a combined modem/router from Comcast.
No, I would not recommend this to a friendEero
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed full house coverage and the eero did the trick. Would highly reccomend thos product.
I would recommend this to a friendBad Wifi service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wifi got worst after i start using this these devices.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello ShahF! I'm sorry to hear you're experiencing degraded WiFi performance with your eero 6+ mesh system. Let me help provide some troubleshooting steps to improve your network performance. For optimal placement, ensure your eero units are at least 30 feet apart but not more than 50 feet apart. Keep devices elevated off the floor and away from metal objects, mirrors, and concrete walls, and make sure units aren't hidden in cabinets or behind furniture. For network configuration, check that your primary eero is properly connected to your modem and verify all cables are securely connected. Try power cycling the entire system by unplugging your modem and all eero devices, waiting 30 seconds, then plug in the modem and wait 2-3 minutes. Next, plug in the primary eero and wait until fully booted, then plug in remaining eeros one at a time. In the app settings, update to the latest eero app version and check for any available firmware updates. Use the eero app's placement tool to optimize node locations and consider running the network optimization tool in the eero app. Thank you for your feedback, and I hope these suggestions help improve your network performance.
Best investment!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment in our household tech in 2022!! Changed how our smart tech operates.
I would recommend this to a friendGreat product, bad store experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product… just don’t buy it from bestbuy… false advertising of the price match is frustrating.., I would buy it from amazon
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi EM81,
We are sorry for your frustrating in store experience! We are glad you are enjoying the Eero 6+ and if you have any further questions about the device, feel free to reach out! You can call Amazon customer service, available 24/7 for assistance. You can reach us at 1-888-280-4331!
Hope that helps!
Mess WI-FI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item seems to be great. I appreciate Best Buy's help in installing it.
I would recommend this to a friendLevels
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great buy for those who have a large space with different levels.
I would recommend this to a friendGreat wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ansered my lack of whole house coverage when i added a security system
I would recommend this to a friendDon’t buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst system on the market. Purchased to increase my internet speed and improve connectivity. This system did the complete opposite. Internet speeds are no faster than a much cheaper system, connectivity is worse and constantly drops connection with huge lagging delays.
No, I would not recommend this to a friendToo many updates
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too many updates, connection cuts out when updating.
No, I would not recommend this to a friendGreat product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best wifi I have ever used. Works perfectly through out the house.
I would recommend this to a friendPerfect Range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get my giga speed thru the while house! Excellent mesh network!
I would recommend this to a friendEero plus
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Get about 950 wifi! Upstairs still above 500!
I would recommend this to a friendVery useful
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My long term signal problem is gone. Very useful in my 3 floors
I would recommend this to a friendWorks but painful to configure
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but i Had hard time configuring as MAC address is not mentioned
No, I would not recommend this to a friendVery good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tripled my WiFi speeds and WiFi is strong across the house,
I would recommend this to a friendGreat WiFi boosting system.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system is good for boosting the Wi Fi in the house.
I would recommend this to a friendSmall size.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great connection speed small and compact. Would recommend
I would recommend this to a friendNot sure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.House is 1200 sq ft used for wifi calling. When moving around rooms call would drop. Maybe three pack was too big for the home. Still it was good -
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Happywithpurchase. Thank you for your feedback on the eero 6+ system. I’m sorry to hear about the connectivity issues you’re experiencing. Strategically placing your eeros is the single most important step you can take to ensure your system provides fast, reliable WiFi to every room in your home. Here are some tips to follow: 1. Place eeros where they can talk to each other. 2. Place eeros on a hard, flat surface. 3. Keep your eeros out in the open. 4. Whenever possible, aim for direct line of sight between eeros. The fewer the walls between your eeros, the better. In most cases, your devices will choose the best eero to connect to but sometimes connected devices may stay connected to eeros further away. It really depends on how that specific device handles roaming and handoff. If you’re seeing weaker connections when there is a closer eero, you can toggle wifi off and back on for the device to connect to a closer eero. It should automatically connect to the best eero. If this information doesn’t resolve your issue, call eero customer service at (877) 659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day!
EERO Mesh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never could get a good signal throughout the house. Worked for weeks moving pucks around to try and get full coverage. Struggled to get all appliances, devices, etc to connect. Ended up returning and going back to the standard router.
No, I would not recommend this to a friend