Customer Ratings & Reviews
- Model:
- R010311
- SKU:
- 12350839
Rating by feature
- Setup
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers frequently mention the product's excellent ease of use, overall performance, and impressive speed, which significantly improves Wi-Fi coverage, range, and signal strength with an easy setup process. Many also highlight its effectiveness in eliminating buffering, lag, and dead spots. However, some customers have noted concerns regarding its compatibility with newer devices and its price.
This summary was generated by AI based on customer reviews.
Wifi extender mesh system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mesh system has improved my wifi access greatly!!
I would recommend this to a friendGreat!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy installation. Strong reception. Highly recommend!
I would recommend this to a friendMesh installed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job cept forgot to jeep my computers connected
I would recommend this to a friendDo you have spotty wi-fi? Here’s the fix!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great connectivity throughout the house!!!!!!!!!!!!
I would recommend this to a friendStill not working
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this very expensive piece of equipment to extend the internet throughout my home. Two techs has beennhere. One to install and one to make it work after it stopped working after 24 hrs. Still not working. Waiting on 3rd tech.
No, I would not recommend this to a friendDon’t waste your time and money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They always disconnect from The router and take forever to reconnect
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Sammy. Thank you for your feedback on the eero 6+ system. I’m sorry to hear about your connection issues. If you’ve got another router or a modem/router combo device double NATed to your eeros, this could be the cause of poor connectivity and performance. To get the most out of your eero WiFi system, we recommend having your eero WiFi system replace your current router and having your gateway eero plugged directly into your modem. However, if you'd like to keep using your existing router, you absolutely can. You can put your eeros into bridge mode. In this scenario, you will still get all the benefits of eeros mesh. However, you will allow your upstream router to manage the connection between your network and ISP. To do this, tap on the “Settings” tab in the eero app then tap “Network settings”. Under the “Network services” section you’ll select “DHCP & NAT” then you’ll switch your selection from “Automatic” to “Bridge”. It should also be noted that when using eeros in bridge mode, you will lose many advanced features. If these steps do not help, or if you need additional assistance with these steps, call eero customer service at 877-659-2347. They are available 7 days a week 6:00 am – 8:00 pm PT. Hope this helps and have a great day!
The worst
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always doing updates , slow connection, the worst.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Antonio. Thank you for providing feedback about your experience with the eero 6+ system. I'm sorry to hear that you've been having issues with the system speeds. Here are some troubleshooting steps that may remedy your issue: 1. The first thing you’ll want to do is figure out whether you’re experiencing slow behavior on multiple devices. If it’s only on one device, simply turn your device’s WiFi off and on again. If that doesn’t work, try rebooting the device. 2. Try power cycling your eeros by unplugging the power cable from the back of your eero, waiting 30 seconds, and plugging it back in. This step can sometimes fix connectivity issues. 3. Unplug the power cable from your modem, wait 30 seconds, then plug it back in. If this information doesn’t resolve your issue, call eero customer service at (877) 659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day!
Bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My internet is bad, I disconnect more than before.
No, I would not recommend this to a friendI don’t recommend this
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had a lot of trouble with dropping internet signal after having Eero. Also calling customer service for help is ridiculously disappointing with a 30 minute average wait time. After the wait to get to a real person dint be surprised if it takes 3-5 attempts at fixing any issue.
I would recommend this to a friendGoogle WiFi is stronger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible signal strength. The eero system states it will cover 5k plus square feet. but they won’t cover it at all. I pay for 1gb and after getting eero I get 110mb. Would not recommend at all.
No, I would not recommend this to a friendAwsome, only small annoyances
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better then the old one, as a network nerd I wish there more network settings.
I would recommend this to a friendUgh-ro
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having only 1 wired client per satellite makes this not very handy in practice. Also, the setup needing direct connection PER NODE to set it up make the whole process confusing, frustrating, and tedious. Too many negatives for me, was exchanged the same day.
No, I would not recommend this to a friendNo internet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was so disappointed in the eero. I follow the instructions to a T. Was unable to hook up. I called our geek squad. He came out. He also worked on it and was unable to hook it up. Had to return it.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router wouldn’t connect to my Spectrum modem. Spent hours with Spectrum for support. The connection was verified to the modem. The router was the problem. Took it back and got rid of the headache.
No, I would not recommend this to a friendeero Dual-Band Mesh Wi-Fi 6
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not ever get it to connect. Ended up returning it but am still waiting for the charge to come of my credit card. Not at all happy.
No, I would not recommend this to a friendSlow and Buffering
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As the title says it’s slow and you will be buffering. It’s a nice idea but it’s mediocre. Signal is slow and range is very poor. Can’t keep up when gaming or high bandwidth. Even if you add additional devices,
No, I would not recommend this to a friendEERO is crappy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor coverage. A device connected via ethernet didn't work. Go buy a tp-link.
No, I would not recommend this to a friendNot worth it
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as advertised and signal not as steong as suggested
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi, EliotP. Thank you for leaving a review on the eero 6+ system. I'm sorry to hear about the signal issue you are experiencing. Strategically placing your eeros is the single most important step you can take to ensure your system provides fast, reliable Wi-Fi to every room in your home. Here are some tips to follow: 1. Place eeros where they can communicate with each other. 2. Place eeros on a hard, flat surface. 3. Keep your eeros in the open. 4. Whenever possible, aim for a direct line of sight between eeros. The fewer walls between your eeros, the better. If this information doesn’t resolve your issue, call eero customer service at (877) 659-2347. They’re available Monday-Sunday, 6 a.m.–8 p.m. PT. I hope this helps. Have a great day!
No go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Miss everything up. Camera, A/C and security system.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hello James! I am sorry to hear about the troubles you are running into with your new eero 6+ 3 pack system. To add a device to your eero network, open your device's WiFi settings and find your network name from the list of devices. Once you have selected your network from the list, type in your network password. In just a couple of seconds, your device should be online. If you need further troubleshooting help, please reach out to eero customer support at 877-659-2347. Thanks and have a great day!
Not happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this porches is not a good device I will not recommend it
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi RolandoB, thank you for providing feedback regarding your experience with the eero 6+ system. I’m sorry to hear that the performance isn’t meeting your expectations. Strategically placing your eeros is the single most important step you can take to ensure your system provides fast, reliable WiFi to every room in your home. Here are some tips to follow: 1. Place eeros where they can talk to each other. 2. Place eeros on a hard, flat surface. 3. Keep your eeros out in the open. 4. Whenever possible, aim for direct line of sight between eeros. The fewer the walls between your eeros, the better. If this information doesn’t resolve your issue, call eero customer service at (877)659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day!