Customer Ratings & Reviews
- Model:
- R010311
- SKU:
- 6495773
Rating by feature
- Setup
Rating 4.8 out of 5 stars
- Range
Rating 4.7 out of 5 stars
- Signal Strength
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 6+ Dual-band Mesh Wi-Fi 6 Router, highlighting its ease of use, overall performance, and impressive speed. Many users have reported significant improvements in Wi-Fi coverage, setup simplicity, and reliable signal strength. While some find the price point a concern, others have noted a reduction in buffering and elimination of dead spots. The router's compatibility with various devices and its ability to minimize lag have also been positively mentioned.
This summary was generated by AI based on customer reviews.
Better signal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some times is very slow, but is much better then before. I like it. Thank you. And so, sorry for my late respond
I would recommend this to a friendGreat but limited
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would give this a 4 or 5 star rating if you could control which node a device connects to. Right now most of my devices are connecting to the main node with only a couple connecting to the other nodes. For better throughput would prefer to balance the devices connecting to each node.
I would recommend this to a friendGreat for wi-fi dead spots, but wi-fi calling fail
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wi-fi dead spots solved after our dismal experience with Verizon; however a new problem emerged, wi-fi calling feature is now a complete failure with this product. Want to love this for solving our wi-fi across our home (3k sq ft), but cant rate higher until this is resolved.
I would recommend this to a friendWiFi Signal Boosters
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd unit did not pickup signal that is approximately 30 feet away in another area
No, I would not recommend this to a friendGood product, fair price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good product for a fair price! Does a great job.
I would recommend this to a friendGreat step forward if you trust Amazon
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent coverage in a 2000+ sq ft home but hate having dinner features hidden behind a pay wall.
I would recommend this to a friendThe best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Eero 6 plus is a great and easy to install mesh system!
I would recommend this to a friendGood Product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product so far, might have to add another one though for coverage outside.
I would recommend this to a friendSevice poor
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this and have Total Tech it quit after about a month called Best Buy had to wait a week for Tech to come to house to put a new power supply cable on it now after 6 months waiting for erro to call back spent 4 hours troubleshooting with erro tech with problem not resolved. This is a day later still no resolution cant believe the poor service. When you call Tech Support from eero you get heavily accented person hard to hear and understand from all the background noise. VERY POOR SERVICE
No, I would not recommend this to a friendFrustrating
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This mesh router doesn’t distinguish between 5mhz and 2.4 mhz. Many 2,4 devices can’t sync. Very frustrating.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi RandallW. Thank you for providing feedback regarding your experience with the eero 6+ system. eero uses a single SSID that allows devices to live on the 2.4GHz and 5 GHz radio frequencies. Devices that only work on the 2.4 GHz frequency are still usable with eero. To get these devices set up, you’ll need to temporarily disable the 5GHz bands. Do this in the eero app by tapping on Settings > Troubleshooting > 'My device won't connect', then tapping on the "Temporarily pause 5GHz" button. This will disable 5GHz for 10 minutes, which can help with setting up some 2.4GHz only devices.If you still can’t get your devices connected, call eero customer service at (877) 659-2347 so they can troubleshoot further. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day!
Only one downside
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only downside to this system is the lack of more advanced nerworking features
I would recommend this to a friendDoesn't let you choose your band and is limited
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My biggest issue with this router and it's a feature I'm stumped about is the lack of letting the user control the individual bands. For example, my PS5nuses 5Ghz wifi which is much faster than traditional 2.4Ghz. but this router chooses to send the slower signal to the newer and more modern capable device. This means less wifi speed and just a bad experience. For this reason. I'm returning. Switching back to my TP link router.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Vic87. Thank you for providing feedback about your experience with the eero 6+ router. I’m sorry to hear about your connection issues. Devices generally choose which Wi-Fi band to connect to automatically, based on factors like signal strength, compatibility, and interference. Turning on Client Steering may help your device choose the 5GHz band. To turn on Client Steering, open the eero app, go to the Settings tab, select Network settings, select Client Steering, toggle the Client steering option on. If this doesn’t resolve your issue, call eero customer service at (877) 659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day!
Not so great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as good as I hoped. I often have to re-start the system because the direct wired tv's will not get a signal?? The second transmitter is also hard wired and only shows that it is on wifi??
No, I would not recommend this to a friend- Pros mentioned:Wi-fi coverage
A MUST HAVE
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want to hardline your devices anywhere in the house , you NEED this. Not too mention app is awesome and the wifi strength and speed improved 10fold
I would recommend this to a friend Need improvements
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well it is good...let's just say from 1 to 5, 5 being great and 1 being a door stopper, I would rate it at 3.5. I dont live in a house made of concrete, and yet my basement gets weak wifi. Heck....when I seat beside the wifi, it only 3 bars! Go figure!
No, I would not recommend this to a friendEero 6
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works to all my expectations. Great product and app download perfectly.
I would recommend this to a friendspotty
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it doesn't reach the square footage as claimed if you have any steel structural parts to you house like metal roof or awning coverage is interrupted
No, I would not recommend this to a friendTrying to return
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your geek squad inform me about these items because they couldn't figure out what was wrong with the orbi unit
No, I would not recommend this to a friendThey're alright
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The range is a bit less than I expected, but they still get the job done (sorta)
No, I would not recommend this to a friendExtremely easy to setup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish the a user interface was not an app on the phone otherwise, it’s a great product
I would recommend this to a friend