Customer Ratings & Reviews
- Model:
- R010311
- |
- SKU:
- 6495773
Customer reviews
Rating 4.7 out of 5 stars with 3149 reviews
(3,149 customer reviews)Rating by feature
- Setup4.8
Rating 4.8 out of 5 stars
- Range4.7
Rating 4.7 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are enthusiastic about the 6+ Dual-band Mesh Wi-Fi 6 Router, highlighting its ease of use, overall performance, and impressive speed. Many users have reported significant improvements in Wi-Fi coverage, setup simplicity, and reliable signal strength. While some find the price point a concern, others have noted a reduction in buffering and elimination of dead spots. The router's compatibility with various devices and its ability to minimize lag have also been positively mentioned.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Instance difference
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instance difference with my Wi-Fi connection. I can be on my phone a good distance from my house and still have great connection.
I would recommend this to a friendRated 5 out of 5 stars
Signal strength.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't believe the difference in signal quality this product has produced. Never have problems with my internet service now.
This review is from eero - 6+ Dual-band Mesh Wi-Fi 6 System (2-pack) - White
I would recommend this to a friendRated 2 out of 5 stars
Not what it's supposed to be. Pay all that money
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm still having the same Issues Seems like everything that I did trying to upgrade and get the newer model. It just turned out to be the same way.
No, I would not recommend this to a friendRated 1 out of 5 stars
A terrible experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.In my book, a terrible experience. You MUST have a phone - and you must give them your phone number and email address - and this thing only runs from a phone (did I say that?)! None of that is needed for most routers - and I don't want them having my i9nformation. Oh yeah, did I mention I've already received 4 emails from them? Just terrible. And my installation somehow required my having to call them.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great router!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really good router/mesh! Already have existing router in place but purchased to take advantage of Black Friday deal.
This review is from eero - 6+ Dual-band Mesh Wi-Fi 6 System (2-pack) - White
I would recommend this to a friend- Pros mentioned:Ease of use, Speed
Rated 5 out of 5 stars
Easy to set up, fast, and with great range
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Eero 6+ AX-3000 is a 3 pack, dual band mesh wifi 6 system that is easy to set up, fast, and provides excellent range capable of handling at least a 3000 square foot house. Set up and control of the system is done entirely through an app downloaded to your Iphone or Android phone. In my case, it was an Iphone. Set up allows you to keep the SSID and password from your previous network which had been a Velop tri band mesh system. I found this tremendously helpful since all of the 25 or so devices that I have immediately recognized the new network without additional configuration. The first of the 3 pack devices is connected to your cable modem, etc. and is configured during the initial setup. The additional 2 devices can be configured during initial set up or any time later through the app. I ended up using only 2 of the 3 pack devices since the 3rd one would have been overkill for my 2200 square foot house unless I wanted to extend the network deep into the backyard or my neighbor’s yard. As I mention, I previously had a two pack, tri band Velop mesh system. This system had served me well for several years, however, I have recently acquired several wifi 6 devices and the Velop system was not wifi 6. I have about 25 devices on my system including 4 HDTVs which I constantly stream. In actual operation, the eero system felt very quick and no buffering occurred. Range was also excellent exceeding my previous Velop system. I have 1 gigabyte per second internet coming into the house. About 20 feet from the router and in the same room as the router, I was able to achieve about 900mbps on my laptop compared to about 750mbps with the previous Velop system. A story below the router and through 3 walls, I achieved around 250mbps compared to 200mbps with the previous system. I you are a heavy user of video or other data intensive devices and want a network that is easy to set up, fast, and with great range, I highly recommend the Eero 6+ AX3000.
I would recommend this to a friend Rated 1 out of 5 stars
Connectivity issues little support
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cannot get this to connect with my Apple products hardwired. The setup was grueling and even after the connection it goes in and out. Trying to get support is worse as eero does not appear to have support you can call directly and Best Buy support is a endless merry go round of outsourced agents I can barely understand that won’t to keep sending a link to a computer I do not have
This review is from eero - 6+ Dual-band Mesh Wi-Fi 6 Router (1-pack) - White
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Thank you for your feedback on the eero 6+ router. I am sorry to hear about the issues you are running into with connectivity and trying to contact eero customer support. You can contact eero customer support at 877-659-2347. They are available Monday through Sunday, 6am - 8pm PT. They are great and will be able to assist you in getting your eero system working. Hope this helps and have a great day!
Rated 2 out of 5 stars
Nope
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to pay for any of the need options and doest have good coverage. 3600 sq ft house
I would recommend this to a friendRated 2 out of 5 stars
Review
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard time conneting and keeps disconecting every now have to unplug and do all that stuff
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice system
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cost effective and works great. Haven’t had any issues with connectivity or speed which is a huge relief.
I would recommend this to a friendRated 1 out of 5 stars
Great product, bad store experience
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product… just don’t buy it from bestbuy… false advertising of the price match is frustrating.., I would buy it from amazon
I would recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi EM81,
We are sorry for your frustrating in store experience! We are glad you are enjoying the Eero 6+ and if you have any further questions about the device, feel free to reach out! You can call Amazon customer service, available 24/7 for assistance. You can reach us at 1-888-280-4331!
Hope that helps!
Rated 5 out of 5 stars
Excellent Purchase
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With a larger home and kids that play online, these things are amazing. I would highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Pleasantly surprised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work smoothly. Coverage is complete through a 3000sqft house which has a brick wall to penetrate.
I would recommend this to a friendRated 1 out of 5 stars
Don’t listen to the BestBuy sales reps
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was talked into buying this from a store representative. This is the worst that my connection has ever been. I have to constantly reconnect my televisions every time I turn one on. I came on the app to see if this was still refundable and it is not. I had better connection renting a combined modem/router from Comcast.
This review is from eero - 6+ Dual-band Mesh Wi-Fi 6 System (2-pack) - White
No, I would not recommend this to a friendRated 5 out of 5 stars
Eero
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed full house coverage and the eero did the trick. Would highly reccomend thos product.
I would recommend this to a friendRated 5 out of 5 stars
Best investment!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best investment in our household tech in 2022!! Changed how our smart tech operates.
I would recommend this to a friendRated 1 out of 5 stars
Don’t waste your time and money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They always disconnect from The router and take forever to reconnect
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Sammy. Thank you for your feedback on the eero 6+ system. I’m sorry to hear about your connection issues. If you’ve got another router or a modem/router combo device double NATed to your eeros, this could be the cause of poor connectivity and performance. To get the most out of your eero WiFi system, we recommend having your eero WiFi system replace your current router and having your gateway eero plugged directly into your modem. However, if you'd like to keep using your existing router, you absolutely can. You can put your eeros into bridge mode. In this scenario, you will still get all the benefits of eeros mesh. However, you will allow your upstream router to manage the connection between your network and ISP. To do this, tap on the “Settings” tab in the eero app then tap “Network settings”. Under the “Network services” section you’ll select “DHCP & NAT” then you’ll switch your selection from “Automatic” to “Bridge”. It should also be noted that when using eeros in bridge mode, you will lose many advanced features. If these steps do not help, or if you need additional assistance with these steps, call eero customer service at 877-659-2347. They are available 7 days a week 6:00 am – 8:00 pm PT. Hope this helps and have a great day!
Rated 5 out of 5 stars
Mess WI-FI
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item seems to be great. I appreciate Best Buy's help in installing it.
This review is from eero - 6+ Dual-band Mesh Wi-Fi 6 System (2-pack) - White
I would recommend this to a friendRated 1 out of 5 stars
Don’t buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst system on the market. Purchased to increase my internet speed and improve connectivity. This system did the complete opposite. Internet speeds are no faster than a much cheaper system, connectivity is worse and constantly drops connection with huge lagging delays.
No, I would not recommend this to a friendRated 5 out of 5 stars
Levels
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great buy for those who have a large space with different levels.
I would recommend this to a friend






