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Customer reviews

Rating 4.7 out of 5 stars with 3150 reviews

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Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 6+ Dual-band Mesh Wi-Fi 6 Router, highlighting its ease of use, overall performance, and impressive speed. Many users have reported significant improvements in Wi-Fi coverage, setup simplicity, and reliable signal strength. While some find the price point a concern, others have noted a reduction in buffering and elimination of dead spots. The router's compatibility with various devices and its ability to minimize lag have also been positively mentioned.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,150 of 3,150 reviews
  • Rated 1 out of 5 stars

    Wi-Fi Extender

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was recommended due to a "weak signal" message on the Ring doorbell. The installation changed nothing and I was stuck with the purchase price and installation fee. Very disappointed.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello DennisV! Thanks for reaching out. The first thing to try is to disconnect WiFi on your Ring Doorbell and reconnect. In most cases, this will help. If this does not help, you can also try unplugging your gateway eero and plug it back in. Wait for the eero network to reconnect and see if that fixes the coverage issues. If neither of those work, here are some tips on placement that will help the coverage issues you are facing. DO’s: As you’re experimenting with placement, here are some tips to follow: Place eeros where they can talk to each other. While it might be tempting to place your eero in an existing dead zone or area with poor WiFi connectivity, it’s much more effective to place eeros halfway between your gateway eero and your existing dead zones. You can think of placing them like a WiFi relay – each eero is a link in the chain bringing WiFi to your dead spot. Place eeros on a hard, flat surface. Your eeros should be placed on a surface that is both stable and flat, such as tables, countertops, and nightstands. Aim high. eeros radiate their signal more upwards than downwards, but mostly along the plane they’re placed on. It’s best to place your eeros at a height halfway between the floor and the ceiling, not on the ground. Keep your space open. eeros communicate best when they’re not closed in. Keep them out in the open – try not to place your eero(s) inside a media console or cabinet. The thinner the barrier, the better. The fewer the walls (and the less substantial their inner material) between your eeros, the better your performance will be. Older houses with dense materials like plaster, lath, or chicken wire in the walls are particularly hard for WiFi waves. Placing your eeros near doors may help since wood is less dense and easier for WiFi waves to penetrate. Whenever possible, aim for direct line of sight between eeros. DON’Ts: Here are some things to avoid: Heavy metal. Stream as much Motörhead as you can stand, as long as you don’t put your eero(s) near your refrigerator or other heavy metal objects. These objects can interfere with wireless radios. If you’re placing an eero in the kitchen, we suggest placing it on a counter or shelf that’s as far from your major appliances as possible. Interference. eeros work best when they’re 20-30 feet away from objects that cause interference. Avoid placing your eero on top of, or near, these objects: Microwave oven, cordless phones (for your landline, not your cell phone) that use the 2.4GHz or 5GHz range, WiMAX, other 802.11 networks, power lines, power stations, or railroad tracks, radio leakage from Direct Satellite Service (DSS), older coaxial cable from certain types of satellite dishes. If you have an older satellite dish, contact the device manufacturer to get newer cables, fluorescent lights, bad electrical connections, radar, smothering your eeros. Keep your eeros out in the open and never put anything on top of them. When possible, also avoid having your eeros enclosed in a small space. Soft surfaces. Your eeros work best on a stable surface, so avoid putting them on chairs, cushions, and any other surface that doesn't allow for space beneath them to breathe. If these tips do not help with your coverage issues on your Ring Doorbell, please reach out to eero customer support. They are available Monday–Sunday 6:00 am – 8:00 pm PT. You can reach them at 877-659-2347. Hope this helps and have a great day! AmazonDevices

  • Rated 2 out of 5 stars

    Eero

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happyvwith this product, it is justcwhat we needed.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as good as they say it is

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My livivng room TV does not stay connected and i have 4 eeros throughout my house.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Avoid This Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a known problem with this product in that the errors won’t update which results in them going offline frequently. Technical service from the company is not helpful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DONT BUY ,

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fails a lot, at times im 5 feet from a unit, it has a white light on,my device sees it and connected, but the speed is slower than the other 2 units, all units are with in 30 feet line of site of the main plugged in unit,BEST buy , no help ! eero NO HELP

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money looking to return item don’t get fooled by other reviews

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No difference

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were told this would help our internet speed but we have not seen a difference. Considering returning this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Unacceptable packet loss

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experiencing unacceptable packet loss for 3 erro mesh network. Makes online game unplayable. Totally wast of my money.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Router

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned item. Internet would not reach all over my house.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The worst router for gaming

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 2mb upload on my PS5 with lan, don't even try it and get a Nighthawk!!

    No, I would not recommend this to a friend