Customer Ratings & Reviews
- Model:
- PA10311
- SKU:
- 6612700
Rating by feature
- Setup
Rating 4.7 out of 5 stars
- Range
Rating 4.6 out of 5 stars
- Signal Strength
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the easy setup using the eero app and the great overall performance of the eero system. Many are satisfied with the coverage, speed, and signal strength, noting improvements over WiFi extenders. Overall, customers seem to have no major complaints about the product.
This summary was generated by AI based on customer reviews.
Underwhelming
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work as good as you think it would as an extender to my Eero Max 7. I have frontier 5gbps fiber optic line. This extender only supports speed upto 2.5 gigs. Not very good unless you use this as a main device for your connection.
No, I would not recommend this to a friendErro wifi
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough slots if you have more than one device. Returned.
No, I would not recommend this to a friendLess Than What I Expected
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two satellites do not have very much coverage. I have one by our front window in living room and one by the rear window in the kitchen. Same floor. I still can't get coverage in the front or back yards, which is why I bought the model with three routers.
No, I would not recommend this to a friendit’s ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good, a littlest bit complicated to set up, but it’s ok!
I would recommend this to a friendCEO
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an amazing product not only did it help with Wi-Fi and television reception around the house. My Wi-Fi telephone calls are now awesome.
I would recommend this to a friendNo more cable bill!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like my new tablo. Had somenavigating challenges 1st. Month But adjusted to it. 0. Had saved me monthlycable money. Yeah!!!
I would recommend this to a friendErros Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product was Great and Service has never been better
I would recommend this to a friendInternet access
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding purchase with superior quality that has enhanced my viewing quality and TV watching experience.
I would recommend this to a friendbetter than expected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfamiliar with this type of router, but there was not much else stock. Thanks to salesperson decided to try it.
I would recommend this to a friendWiFi extender
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good equipment perfect and easy to install I recommend to anyone
I would recommend this to a friendeero mesh system
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love flexibility of placing in different areas of the house
I would recommend this to a friendRouter wifi7
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but not want i needed for home network
I would recommend this to a friendHad hoped for better coverage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Eero application and options are great, however I purchased an eero 7 2-pack to provide wifi coverage across 2 levels of my home. The upload/download speed for the eero 7 further from the router (less than 25 feet) is less than 1/2 of the speed of the eero 7 closest to the router. I expected less degradation.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Dci1. Thank you for providing feedback regarding your experience with the eero 7 system. I'm sorry to hear about the speed issues that you're having. Here are some tips that may remedy your issue: 1. Place eeros where they can talk to each other. eeros should be no more than 50 feet away from another eero. 2. Place eeros on a hard, flat surface. 3. Keep your eeros out in the open. 4. Place your eeros high. Ideally at a height halfway between the floor and the ceiling. 5. Whenever possible, aim for direct line of sight between eeros. The fewer the walls between your eeros, the better. If this information doesn’t resolve your issue, call eero customer service at (877)659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day!
Not so good wifi extender
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not so good wifi extender, my house is 2890 soft one single floor and the wifi is not good, I have a 1 GB internet connection, and this is not good
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi Leandroc. Thank you for providing feedback about your experience with the eero 7 system. I’m sorry to hear about the connectivity issues you’re experiencing. Strategically placing your eeros is the single most important step you can take to ensure your system provides fast, reliable WiFi to every room in your home. Here are some tips to follow: 1. Place eeros where they can talk to each other. 2. Place eeros on a hard, flat surface. 3. Keep your eeros out in the open. 4. Whenever possible, aim for direct line of sight between eeros. The fewer the walls between your eeros, the better. If this information doesn’t resolve your issue, call eero customer service at (877) 659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day!
Not worth the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2 stars, because - It took several attempts and some troubleshooting to set it up correctly. - It improved my internet speed by only 35% compared to Wifi6. It only gave me 1.4 gbps over my 2.0 gbps internet plan For $169.99 I would expect a better performance I returned it and bought a CAT8 ethernet cable instead which gave me full 2.0 gbps
No, I would not recommend this to a friendNice when they worked - but they didn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return these. Something in the config was causing my internet to bounce every few minutes. After hours on the phone with my ISP's tech support they told me it was most likely a wireless issue. I returned, changed to Asus, and sure enough haven't had a problem since. Not sure if I got a faulty unit or this is systemic to Eero, but it was very frustrating.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi TonyM. Thank you for your feedback on the eero 7 system. I'm sorry to hear that your system was having connection issues. When experiencing issues with your eero network, we encourage you to run a network health check through the eero application. You can access the health check by tapping on the "Settings" tab in the and then selecting the "Troubleshooting" option. Once in the Troubleshooting page, you'll select the "My Internet connection drops" option. The eero app will run the health check on your network, identify what's going on, then present suggested next steps. If this information doesn’t resolve your issue, call eero customer service at (877) 659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day!
Eero
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can't get it to work. Eero said it is my AT&T router, I need someone with more experience to help, but I don't have that.
No, I would not recommend this to a friendBrand response from Amazon Devices Customer Support
Posted .Hi DianneO. Thank you for providing feedback about your experience with the eero 7 system. I’m sorry to hear that you had issues during the setup process. Here’s how to get your eero network online: 1. Download the eero app for iOS or Android on a phone or tablet with an internet connection. 2. Create an eero account or log in with your existing Amazon account information. 3. Attach your gateway eero directly to your AT&T modem/router combo device via Ethernet. 4. Continue following the prompts in the app to set up your network. If you need additional assistance, please reach out directly to eero customer support at (877) 659-2347. Have a great day!
Good option for Alexa Users
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricy for the range performance capability, nice to integrate with alexa
I would recommend this to a friendWeek Router
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unhappy with broadcasting power. I could use only one device at a time and even then WiFi was week. Previous router was much more powerful.
No, I would not recommend this to a friendDefective unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a defective unit. Had spotty connection. Wanted to get a new one, but bestbuy no longer sells the unit by itself and only had a 3 pack option
No, I would not recommend this to a friend