Customer Ratings & Reviews

Easy to use. Love being able to control each device on the app.

I don't have a clue about technology and the store rep was a wealth of info. I bought this set, put my 13 year old on the phone with Spectrum and now have internet throughout my entire 2200 sq foot home. I am over the moon happy with this product.

First off the customer service was amazing, she was extremely knowledgeable and helped us in every way she could. We no longer have issues with internet and connection problems for our TVs, bed, ring, phones etc etc. 10/10 love ours!!!

Works well but setup if you don't have an internet connection is horrible. I replaced my crapcast modem/router with a standalone router and this product. I have no cell service at my residence so the app was unable to setup the system. I had to dig up an old wireless router and plug that up to the modem because I had already activated that with the xfi app and then piggyback the eero to that do I could use the wifi to activate the eero with the smartphone app. This should be noted somewhere other than online. The 10 mile drive to get cell signal to look up why it wasn't working and then drive back to do this was not very customer friendly. Just a heads up if you're in the same boat. Maybe a fallback if there is no app to a basic wifi access point would be nice in the firmware. But horrible setup if you have no data access during install.

I was told this was the way to go for drop calls mesh wifi. It is alot better than that it keeps all my devices humming . What a difference i love this purchase tommy from The Geek squad set everything up including my pc super helpful . Excellent service.

Fantastic purchase,,, after years of unreliable router network service I am finally happy. Super easy set up and download speed on my wireless network matches the download speed at the router though a hardwired network connection......very very satisfied.

Easy installation but range was below my expectation. I was looking forward to have internet access on the second floor of our townhome but when my wife had connected her phone, my access was not as fast. I'm not sure if my Spectrum Internet was the cause but I guess if you their claims, you would expect that it will improve.

Easy to set up, mobile app is easy to use, works well.

This works perfectly in my 2 bedroom apt. With my kids doing distance learning I needed a upgrade and this works great. Its small in size and also has a nice design to it. Also the app you download with it is very useful I definitely recommend it.

We have a 4 story house so WiFi is very tricky for us. We bought a set of 3 Eeros on sale and they work great. After the pandemic hit, we started doing virtual workouts in our driveway and got 1 more Eero for our garage. Crystal clear WiFi across all floors!

Great unit. I was having issues with an old mesh system and periodic random drops. Installed this and voila, it’s been rock solid. I’d highly recommend this and would get it again if needed.

Bought one for my in-laws home and they raved about it so much that I had to get one for my house too! Works great, especially with my daughter having to do virtual learning and my remote work requirements. Streaming movies has improved dramatically as well!

I'm not sure -- I purchased this to improve connectivity in the back room of our long floor-through apartment. I set everything up right and had a good network connection, but ultimately I had the same issues of slow speeds and drops when in that room. Ended up returning it as I just didn't see the value for us. The set up was easy, though!

Works as stated, easy to set up and forget. Would recommend

My Samsung smart TV kept losing it's wi-fi connection. I have ATT U-verse with wi-fi and everything else in the house -- 2 desk tops, 2 phones, printer, tablet were getting fine wi-fi connections, except the Samsung TV. Best Buy replaced the wi-fi component in the TV, and it seemed to solve the problem, momentarily. I started to lose connections again. Three to six second interruption, then total failure, where I had to unplug the TV for a few minutes, then restart. Eventually, it was suggested that I have the eero wi-fi system installed, which was done. At first, everything was working fine. But after 3 or 4 weeks, the wi-fi connection with Samsung started to break up again. No permanent stops, but 4-5 second interruptions that are totally aggravating. I assume that the Samsung TV is the main culprit, but the eero did not totally solve the problem.

EERO was very simple to set up and greatly improved our connectivity in every area of our house. With more family members working, learning, gaming and streaming at home, we were having issues and now our problem is solved. Very happy with our purchase.

Works great. Helped extend wifi signals to weak areas of house

I am very happy with this item. It was easy to set up.

good product and ease of set up....so far so good ......

These are well-designed, sleek and small. More important than how these look, they solved the connectivity challenges we were experiencing when there were multiple Zoom classes/meetings going on simultaneously. The Best Buy guy made a great suggestion!