Customer Ratings & Reviews

so far so good today it went off "no wifi" I had to go to my phone to see what was going on. I hit a few options and my connection came back on better then what I had b4

Easy to get the computer I needed for work. Not easy to pay because they would not accept a business check.

This router helped to minimize dropped connections on devices throughout the house. I wish there was a way to switch someone to another router after they are connected to one.

Best router system I have ever used. I use to always use net gear but these tip them all.

solved our issue! we have 4 users online playing games night and day. used to lag and drop when playing but not anymore.

This is an excellent mesh system. We’ve had much better connectivity with 2 people working from home since we set this up.

WOW!!!! this changed my house incredibly... faster speeds due to better connection throughout the whole house

Bought at start of pandemic. Great whole home internet with zero issues ever since, the smart choice.

ERRO is just what I needed and the guys that installed it were very knowledgeable. They also explained it to me very well

purchased for an employee with horrible internet service, employee advised product has increased their ability to work from home without service interruption

We were having trouble with our devices cuttimg out. So far the new routers are working

My WiFi is so much better with this product. I do not have to worry about my report to get out on time.

IT WORKS GOOD! EXPANDED MY WI-FI COVERAGE QUITE A BIT. IT WAS EASY TO INSTALL AND CONFIGURE WITH MY EXISTING ISP!

Great reception in the garage and machine shed. Able to get WiFi even in the metal buildings from the house.

I really am very happy with this purchase. We had poor internet quality before and now the reception is much better.

Amazing wifi thought my house without having to connect to different extenders. I highly recommend this product.

I could use my internet without this, now i have internet in my garage, basement and outside.

I’m liking this router so far but for my first use I realized there was no MAC address available on the item or box so I had to call their customer service number to get it.

This system was so much easier to setup than my old one. Small in size but works great.

I bought the eero 3 pack in January. Since then, I've had numerous problems. In addition, their tech support is terrible. (I give it a 2 rating instead of a 1 because when it works, it's fine.) I have a 2,000 square foot house, 1 floor, so 3 devices should provide more than adequate coverage. On a number of occasions, one of the eeros has gone offline. After numerous calls to tech support, in the end, the only thing they do is suggest you swap the eero with another one. They have told me the eeros don't break, and they don't want to swap them out for new ones. In the past week, one of my eeros has repeatedly gone offline. I've rebooted it, done a soft reset, and a hard reset. Each time, after awhile, it goes offline. It's almost amusing talking to tech support, as the guy thinks and thinks, loses his train of thought, tells me he should have had more coffee today, but has absolutely no idea what to do. When I ask about it being replaced, he hems and haws and says that has to be done through the retailer where I purchased it. That's ridiculous! What's the point of having a manufacturer's warranty if they won't replace a defective device?