Customer Ratings & Reviews

so far they work great everywhere in our house even upstairs

I really am very happy with this purchase. We had poor internet quality before and now the reception is much better.

Finally the lag was gone. I had nitemares about the spinner. So worth it

Easy to install...only thing is the 30 day free trail...why....dont understand why we need to pay for what...it was not explained to us ..

ERRO is just what I needed and the guys that installed it were very knowledgeable. They also explained it to me very well

The extended service is great and was available vs waiting for Mediacom to provide and have to rent

I am very pleased with the system. It works as it should and was very easy to setup!

These have really helped with our Internet, was able to stream some TV shows, I was not able to do that before.

What a great buy. Finally have internet throughout my house and yard. Musch better option than COX solution!!

Great product only problem is a place to put them had to build a shelf to hold it. Plus make sure you call your land line company to do there set up of it

I bought the eero 3 pack in January. Since then, I've had numerous problems. In addition, their tech support is terrible. (I give it a 2 rating instead of a 1 because when it works, it's fine.) I have a 2,000 square foot house, 1 floor, so 3 devices should provide more than adequate coverage. On a number of occasions, one of the eeros has gone offline. After numerous calls to tech support, in the end, the only thing they do is suggest you swap the eero with another one. They have told me the eeros don't break, and they don't want to swap them out for new ones. In the past week, one of my eeros has repeatedly gone offline. I've rebooted it, done a soft reset, and a hard reset. Each time, after awhile, it goes offline. It's almost amusing talking to tech support, as the guy thinks and thinks, loses his train of thought, tells me he should have had more coffee today, but has absolutely no idea what to do. When I ask about it being replaced, he hems and haws and says that has to be done through the retailer where I purchased it. That's ridiculous! What's the point of having a manufacturer's warranty if they won't replace a defective device?

I’m liking this router so far but for my first use I realized there was no MAC address available on the item or box so I had to call their customer service number to get it.

Best router system I have ever used. I use to always use net gear but these tip them all.

These are great for people that don’t have good speeds over all to help with spreading the range, but if You’re looking for a boost on top of good speeds this probably isn’t the Best Buy.. I purchased these with my game consoles/TVs receiving 120-150 mbps with my current WiFi, and after getting these, even with a hard wire I don’t get more than 200mbps and it’s very temporary when it gets that high. On average I see speeds of about 35-90mbps with these on my Xbox.

After an initial issue about placement, resolved by their excellent customer service, this mesh system works perfectly!

They are just ok. My technology picks up the Euro in another room, not the one sitting right beside it. I don't feel it does any better than my single router did. B

I have a 2000 sq foot house with frog over the garage and get great wifi connection anywhere in my house! 10/10 recommend

works like magic, haven't had better wifi in my house!! The service tech was supper helpful and nice!

My home is pretty big and I had alot of dead zones where wifi wasn't good at all. You have to place them in proper spot but if you figure that out they are worth the money!

We bought this in order to connect our security cam and our kid’s ipads with our wifi. I’m not really techy but all I can say is that it works and I’m satisfied with it.