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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5916 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers recognize the AC Dual-Band Mesh Wi-Fi 5 System (3-Pack) as being easy to use and setup, resulting in improved Wi-Fi range and coverage. Many appreciate the strong signal and the system's performance, especially considering its price. While some experienced buffering, the majority reported significant improvements in their Wi-Fi experience after installation. The positive feedback on ease of use and improved coverage outweighs the relatively few negative comments about buffering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 223 Showing 4,441-4,460 of 5,916 reviews
  • Rated 5 out of 5 stars

    wifi magic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works like magic, haven't had better wifi in my house!! The service tech was supper helpful and nice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh system is great! I have wifi completely through my home and the range extends well outdoors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall does a good job.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little challenging doing the initial setup but once I had it completed, it works pretty good. No lag time or buffering now. Able to connect all my devices and use them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Routers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it it's the first time that I picked some item that it works very good in my house I'm so happy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dead zone stopper

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the device, I no longer get dead spots in my home. The wifi signal now reaches in the most obscure parts of the home, allowing me to get full use of my wifi signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the system. It works as it should and was very easy to setup!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    2.4G Devices Will Not Work with Eero

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I moved from a basic Spectrum router with 200MB down to the Eero Dual Band 3 pack system. The biggest issue is that Eero combines 2.4G and 5G, so if you have a device that will only connect on 2.4G then it will not connect. I googled and found that this is an ongoing problem and the only way around is to call Eero support. I did call them at 10.30 am today (9/15). The Eero guy I spoke to said he would temporarily disable 5G for 15 minutes, so I could connect my 2.4G devices (lights, smart plugs, etc.) That didn't work and after 25 mins, the line went dead. I figured there wasn't much he could do so he hung up. From a signal strength perspective, there was no difference in signal strength with the basic Spectrum router in my 3500 sq ft home. The only positive is that Eero has a guest account and the Spectrum router didn't. Also the Eero phone app is a little better. In summary, definitely not worth the over $250 I paid.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Aero

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always had problems with our internet being choppy and it finally was taken care of by this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally the lag was gone. I had nitemares about the spinner. So worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the king

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oops bought this and then my internet started working before I hooked it up....so I guess I will return it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technology is great when it works and this product does! Dependability with something like this is important to us.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great speed but some compatibility challenges.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system works really well but there were some compatibility issues. I have a Phillips Wiz smart lightbulb. After many attempts to connect it to my home network, I finally resorted to contacting Eeros tech-support. They were wonderful but according to them all Phillips lighting products were compatible with their mesh system. I ended up having to call Phillips directly and they said that the Wiz lightbulb specifically was not compatible. I also had some challenges connecting smart plugs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas Gift for Mom! Needed better wi-fi in her house for up and down stairs. Works great and easy set-up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answer to great reception!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the answer for better internet throughout my house! I had very poor reception before using this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the assistant that took care of us. Explained everything about the product and we're very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was very easy install to install and resulted on 5-bar internet performance throughout the house.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as fast as I expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a 2800 square foot house that is two stories, my internet speed coming into the modem is 400 mbs down and with this mesh system I would get around 270 mbs down downstairs but upstairs I would only get about 60 mps down. I tried to reposition the satellites to improve it but it really did not help much. I ended up buying an Orbi and for my situation it performs much better. I do like the UI on the phone of the eero better than other systems out there, you can tell that they it for mobile first.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Eeromodem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a good experience with eero! It seems to block out bad internet stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is working well. We have good internet coverage throughout the house. Speeds increased with this system.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The routers are working fabulously. The range on them is great. The cover the entire house and most of my backyard. I also like that I can move them around as needed.

    I would recommend this to a friend