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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5916 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers recognize the AC Dual-Band Mesh Wi-Fi 5 System (3-Pack) as being easy to use and setup, resulting in improved Wi-Fi range and coverage. Many appreciate the strong signal and the system's performance, especially considering its price. While some experienced buffering, the majority reported significant improvements in their Wi-Fi experience after installation. The positive feedback on ease of use and improved coverage outweighs the relatively few negative comments about buffering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 280 Showing 5,581-5,600 of 5,916 reviews
  • Rated 3 out of 5 stars

    Good but not for hundreds of devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well but returned because the pro version handles more devices better

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Did not help with problem

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was never mentioned there would be a fee to continue use, or i will be comprised.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best one I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frequently WiFi signal breaks on you when connect more that 4 devices and speed also comes done the moment I increase the connecting device. And I came know there is a firewall setup need done and for firewall I need to pay rent subscriptions of $5. Over all I thought it better to rent a spectrum modem and pay same $5 rent.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    N

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work for me my signal was still low i wouldn't buy again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Internet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up returning didn't improve my internet issues. Maybe house to big

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good but the range is my problem and the reason it was returned

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Points

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned item because I didn't need it, doing review for the points.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beyond average. Expected more from tbis product, tbh.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    We were told it would improve our WiFi , really d.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Eeros is just ok. Not working to expectations.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Units look to be used.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to reset each unit. Several things purchased from best buy seem to be used.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Extending the mesh.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was supposedly going to work seamlessly with my Eero Pro. It doesn’t. In the area where I’m attempting to extend the mesh net, there is intermittent service outages which were unexpected. Some of the items which connect with this need to be manually reconnected. Not what was expected.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not a good review I returned this item

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item so I can not give a fair review on this product.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mesh router

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works pretty well. Not great all of the time. Wouldn't buy again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Apple unfriendly

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This worked great for a month then one day we couldn’t print from an iPad. Had to unplug my router and printer to reset the system and all worked fine for a few weeks. Then my daughters Mac wouldn’t print (no air printer found). Went through reset again. It worked. Then no apple products would work to print and the signal strength went down. Almost every time we had (no air printer found). I performed all the updates when I could. After several times of resets I finally just unplugged the mesh system. Too late to return now. Now they are locked in a dark drawer until I decide to pitch them. Found out later a friend of mine had same issues with apple products and this system.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Go big or go home

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ended up going with the WiFi 6. So much better lighting speeds!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not seeing a difference in wireless signal strengt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not experiencing faster wireless or better connection with the eero product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    For experienced installers only

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions are via internet and require you to disconnect your current modem and all attachments before installing this new system. Okay, so I disconnected the old system, and now no internet, so how do I get this new system installed? It’s sitting on my table to return to Best Buy.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sorry

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot rate fairly. I didn't use them. I returned to the store

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Reconfigure cable modem required broken power cabl

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t cover 2500 sq ft in townhouse. Power adapter and cable failed in 2 months in one of the eero. In order to connect to broadband and no impact performance you have to put cable modem in bridge mode and for Uverse put in DMZ pass through and turn off SSIDs if on cable modem.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    eero

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t really noticed an improvement in my internet signal

    No, I would not recommend this to a friend