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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 5916 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend

Customers are saying

Customers recognize the AC Dual-Band Mesh Wi-Fi 5 System (3-Pack) as being easy to use and setup, resulting in improved Wi-Fi range and coverage. Many appreciate the strong signal and the system's performance, especially considering its price. While some experienced buffering, the majority reported significant improvements in their Wi-Fi experience after installation. The positive feedback on ease of use and improved coverage outweighs the relatively few negative comments about buffering.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 281 Showing 5,601-5,620 of 5,916 reviews
  • Rated 3 out of 5 stars

    Easy to setup

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues with bandwidth at times. Slower than the base modem speed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good for an entry level/basic mesh wi-fi system.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic system. No control afforded to user. System dictates settings.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not working as was explained

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not working as was explained would not recommend this product

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Still on the fence...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still on the fence and I'm sure it is user error.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as strong signal that I had hope for.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it did not reach my downstairs as strong as I thought it would.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not very good service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have three of these plugged in and out WiFi is still very bad.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned...could not properly connect to my modem...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    incorrect product description in "Specifications"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if this product works well or not as I can't use it. The specifications are incorrectly worded. I bought this product because it says it has 2 LAN ports, which I need, as I have 2 ethernet lines I need to connect to it to get internet service out to 2 different wall jacks. What the specifications don't tell you is that there is not a separate port for your ethernet cable from your modem into this unit...in other words, I need an "inbound" port for modem-to-router and then also 2 "outbound" ports for router-to-wall-jacks...for a total of 3 ethernet ports.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    dropped internet

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when using worked well but then suddenly dropped internet

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Really didn't make a difference in my current Wifi

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped in some areas but didn’t really change much.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    best eero - AC Dual-Band Mesh Wi-Fi System

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eero is best mesh router AC Dual-Band Mesh Wi-Fi System

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No printed instructions - limited support hours

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not comfortable downloading an app to setup a router. Eero did have instructions on how to set these up (w/out using app) by bridging your current cable modem/router which would turn off the wifi capability of the cable router and allow for the wifi of the new Eero router to engage. I followed instructions exactly, but the Eero did not engage. Their site encourages you to call with issues. I called at 8:00 pm cst - they were closed - not cool. Don't have the ability to set these up during the day.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not quite sure

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I could use with 2.4Ghtz,but support said no.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not useful for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed instructions meticulously but for my 2600 square feet single story rectangular house, the system did not work. WiFi access and signal strength showed no improvement. Returned with prompt refund. Very disappointed. Phone support was good.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor performance based on sole bluetooth interface

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the Eero Pro works great, this regular Eero wouldn't even get out of the starting gate, so to speak. After using a couple wireless devices (iPad and iPhone), I could not get the Eero to connect and communicate with the Eero app. Had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very Unhappy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned to store. After updating unit slowed down my typical 400mbps Frontier WIFI to less than 100mbps. Purchased TP/Link system and am very pleased with that system...in two homes now.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Weak system

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was having problems so tried this mesh system. Dual band not tri and, not gigabit able. units kept losing connection and had to be rebooted several times a day. My home is basically half the sq footage of what these are rated for, and all one level.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I honestly can say

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only noticed the difference the first 3 daya, then everything was at the same speed and stalling like before, i made certain changes after calling eero, but that did not help. I will be returning the item. Unfortunately it did not work with att uverse in ohio.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It hasn’t helped my lack of connection in my house

    No, I would not recommend this to a friend