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Customer reviews

Rating 4.7 out of 5 stars with 4384 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, coverage, and setup of the Pro Mesh Wi-Fi 5 System. Many appreciate the improved range, performance, and signal strength, resulting in a better overall experience. However, some customers find the price to be expensive, and a few have noted that the units can get warm. While some buffering issues were reported previously, the system largely resolves these problems for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 134 Showing 2,661-2,680 of 4,384 reviews
  • Rated 5 out of 5 stars

    Great addition to my home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had continuous issues with my att WiFi. Especially when the kids were playing on the PlayStation and I would hear I’m lagging all the time. I bought the eero pro and it has worked flawless from the time I set it up. Also very easy to set up. Very happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT wi-fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't get very good wi-fi in the basement (for Xbox) and front porch (Laptop) due to the fact that our house is very old and VERY solid. The eero Pro Mesh WiFi System 2nd generation put an end to that. My son tells us his signal is 4X stronger than the wi-fi we were renting from Comcast. Happy kids...and Dad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended by the Best Buy sales associate. It has greatly improved our Ring doorbell and made our Ring spotlight signal strong. We get good wifi coverage all over our house & in the yard. So far, it’s been worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system. Easy to set up and works like a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bye to connection issues

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My internet was always in and out. Decided to give an opportunity to this system and is worth every penny. For a family of 5 and so many devices connected, never had issues after installation with connection. The price is high but is worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good, Damm Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can recommend. works like a charm, set up was easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    After a Year of trouble - superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were misguided and misled by Optimum and Tivo. We kept losing internet connection. A technician came and told us we needed a new router. We bought this new Mesh system and everything has been wonderful. We love it. It is great. Easy to install, works perfectly, streaming is great, no lost internet. Hurray.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True story. I literally purchased 5 different units to help with the square footage in my home (2700), not all at the same time, none of them ever worked.. I plugged this unit in and set it up in less than 5 minutes and now I have no issues with WiFi coverage

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Good system overall but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had limited range on our wifi and this definitely helped but not quite as much range as we had hoped.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Mess with My Eero Pro Mesh WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this to increase house wifi coverage instead of wifi range extenders. Unbelievable!!!! Before purchase, my front doorbell camera was dropping like a bad stock!! Now I can even activate the camera from my back yard (house footage is well over 2900 sq ft). Best purchase ever!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great Our internet kept dropping but the device that spectrum provided would not suitable for our two story home. So we decided to pay for our own system abs it was a great investment since both of us work from hone. I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deep, Broad and Strong WIFI System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The EERO Mesh WIFI system pervasively penetrates my entire 2800 sq. ft. single story house built of cinder block and stucco with a ceramic tile roof thus enabling WiFi connectively from any location within the house and including the garage and pool area. Streaming is a breeze from throughout the property!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing coverage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before this mesh wifi system, i can barely get wifi across the first floor of my home. With this system, I am able to get full coverage of wifi throughout my house with no major slowdowns! I would definitely recommend this product to those who are having wifi range/ connectivity issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed by Best Buy and running great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installer from Best Buy was early to our appointment, called ahead to advise us of this, arrived on time. The installer, Jake, was fast and service oriented. We now have WiFi access in our basement and our computers and TV are wired to the eero's. Reception has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Wifi System

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We previously had Orbi which we loved but one of the components went out and we were unable to replace so tried eero. Love it just as much. Range of wifi is excellent. Works upstairs which we had issues wiith before buying,

    I would recommend this to a friend
  • Cons mentioned:
    Buffering

    Rated 4 out of 5 stars

    Seems to have boosted our WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can now watch TV without having to look at the little circle struggling to buffer. Great purchase!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy to set up in our home networks. I have been working remotely using applications that require a quick and stable network. The change is noticeable on the office setup and the smart home applications all around our home. Worth the investment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Far better than cable company

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to forego our cable company wifi and instead installed this. We have great & consistent wifi and we can stream on multiple devices with no problems. Our service provider could not handle streaming without a great deal of pixelating so we are extremely happy with how this works.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good unit, not great. Throughput is lacking and not great and dont support the Wi-Fi 6 standards nor faster speeds up to 1GB Feed coming in from the house. Pros max out at 550MB, fine for most. But for power users that demand more speed and have the devices to support the faster connections this Eero unfortunately isnt the way to go. I would get a Orbi. But connections with 100-300 Speeds this will do.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like described, switches to strongest connection as you move about,stylish meets my demands would buy again

    I would recommend this to a friend