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Customer reviews

Rating 4.7 out of 5 stars with 4384 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, coverage, and setup of the Pro Mesh Wi-Fi 5 System. Many appreciate the improved range, performance, and signal strength, resulting in a better overall experience. However, some customers find the price to be expensive, and a few have noted that the units can get warm. While some buffering issues were reported previously, the system largely resolves these problems for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 4,384 reviews
  • Rated 5 out of 5 stars

    Eero mesh

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended to me but a sales associate at bestbuy it is good but i still have some problems here and there with the connection when my kids play video games plus to we like have so many devices on the WiFi as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best sound ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh, are we enjoying these speakers! The sound is phenomenal. I can control them with my cell phone, my husband's or with Alexa. They are small and so powerful. And because they are wifi (not blue tooth) the sound stays on and clear even when we leave the room. Party on Garth!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is well worth the investment. Our internet was spotty throughout our house and we constantly had to reset the router. After installing, great WiFi throughout the house and no more resetting of the router. Even better is not having to listen to the kids complain about the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero Pro Mesh system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had upgraded my internet but was still having problem with the more "remote" electronics. The Eero pro mesh system is allowing my televisions, phones, and computers to access the internet more efficiently farther away from my router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to set up, economical ink service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer walked me through setup, which was easy (on a Mac). HP's Instant Ink is also economical -- if you only print a few sheets a month, get the "Free" level and then just pay for the extra prints you make. It's far cheaper than buying cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Had An Issue Out-of-The-Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set-up but one unit was dead out-of-the-box. Promptly exchanged at my local store -- no issues since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped improve our internet reception.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parts of our house, because of it's old style construction with stone and lath and plaster walls, had poor to no internet reception. Installing the Pro-Mesh WiFi system greatly enhanced Wifi reception throughout the house. Very pleased with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    RVC

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not fast enough for my house hold, but much better than last router

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works fine, but it did not solve the wifi issues in my home. Not sure the Pro is worth the extra money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Returned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried to like the Eero, but ended up returning them after a few days. The lack of router options and the need for “the cloud” was my biggest complaint.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for more than 5 devices in house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Image is clearer on my TV now , looks more sharper & runs more smoother when playing video games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wifi and cable together

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the key benefits of this system is that you can connect it to the TV as every using has a double ethernet cable port. So this is the best way I know to double download speed with wifi, essential for video conferencing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We improved the signal by wireless on the property

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking to boost the wireless signal around my house and the outside deck and pool area. This product did the job. The internet and email can be reached with a strong processing signal not only everywhere in the house but most areas of the propert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while pricey the coverage and quality is excellent in providing WiFi both inside and outside of our home. We live in a brick three story basement and count get coverage in the basement until this router was added. Now no issues at all and super fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless WiFi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before we purchased and had Geek Squad install the eero system, our WiFi was spotty, at best. Now, we've got strong signals no matter where you are in the house and even in our yard! I highly recommend this system to anyone who has weak or inconsistent WiFi signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect additional for MetroNet users

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time I've had a wi-fi mesh system, and it works great! I have Metronet which uses an Eero router, so adding additional devices by purchasing directly from Best Buy rather than renting from Metronet was a breeze. Highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Wifi - Better than Netgear x10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot explain how amazing this system is. I dare you to try it, it is a beast! I returned 2 X10's that kept dropping signal. The automated placement of wifi devices is outstanding and the app is beautiful. BUY NOW!!! (SMART HOME with over 25 connected devices + gig speed internet)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to work ok.. time will tell. I hope it works when I finish my basement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fix at home dead zones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system improved my wifi connection. I had an outdated router and Módem and was frequently losing connection. I purchased this system along with a new modem to work from Home and haven't had any issues since.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more dead spots!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live next door to a Best Buy in home consultant and I told him the problems I was having with my WiFi after just upgrading to a larger router and still having the same Issues. He recommended the eero mesh system and I made the investment and don’t regret it one bit.

    I would recommend this to a friend