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Customer reviews

Rating 4.7 out of 5 stars with 4384 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, coverage, and setup of the Pro Mesh Wi-Fi 5 System. Many appreciate the improved range, performance, and signal strength, resulting in a better overall experience. However, some customers find the price to be expensive, and a few have noted that the units can get warm. While some buffering issues were reported previously, the system largely resolves these problems for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 4,384 reviews
  • Rated 5 out of 5 stars

    No more dead spots

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years I’ve been looking for a solution that gives me trouble free Wi-FI in my house and property and Eero pro does just that. I’m now able to connect and control smart plugs and wireless cameras through out the entire property.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 2 out of 5 stars

    Easy Setup but not reliable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was extremely easy with Xfinity router. Replaced existing Apple AirPort mesh network. Each of my satellites are connected via Ethernet. Signal is strong throughout house and into the yard. Security seems good and the app is very informative about what devices are connected. I really like the small footprint of the system versus unsightly towers of some systems. Only issue which is very frustrating is I have had at least 3 occurrences the past month where system shows online but no signal being received on any device. Requires unplugging the main satellite. Typically fixes the matter. There does appear to be some prioritization to devices reconnecting. My phone will work but my Nest thermostat or Alexa seem to take longer to reconnect. Very frustrating and causes me to have concerns about recommending.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good reception around the house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WiFi system has really powered our house well both downstairs and upstairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete coverage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have complete coverage all over my house. No dead spots with these. Streaming down loads are much faster. Tablet and computer response times are much better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Limited range

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit sets up easily. Very intuitive the unit needs to have a longer range between hubs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had installed in pre-wired WAPs in new home. In retrospect, I would have the Ethernet connections in the wall by a base plug. In ceiling you have to use POE + switch and installer only adapter brackets. A lot of added expense. Eeros are great though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mesh Network on the Market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regardless of the Amazon takeover, this is by far the most robust and secure mesh network. The added features available (for additional monthly or annual fee) allows for true control over the content (for the young ones) as well as added layers of privacy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is the best system for my house

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set this up on Friday evening since I work from home and could not get my router system to remain steady. So far with over 20 smart devices/phones/laptop etc the system has remained strong and I have not had to reboot anything for 2 days!!!!

    I would recommend this to a friend
  • Cons mentioned:
    Buffering

    Rated 4 out of 5 stars

    Pretty good so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had a month, but pretty good so far, I have no lag or buffering any longer

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told this would extend my Wi-Fi range but I can't say that it worked. Set up was easy, but I still even up paying to have someone come out after I installed it to see if they could improve the signal range. I wanted to love it, but I haven't really seen any major improvement. The app is a nice feature though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mesh system out there!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this is by far the best wireless mesh system out there! I’ve tried everything in the market and was disappointed until I tried these eeros! No more dropped internet or having to reset my router every other week! This thing just works and works well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great system for extending coverage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have mine set up for wired backhaul at two points and wireless in the backyard. Flexibe options due to the 2 wired ports on each eero. The phone app to manage and monitor is good, though i would love to see some usage history charts.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It seems to be working throughout my house.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kenneth from the Geek squad came to my home and set it all up. He did a great job and was very professional, friendly and answered all my questions. He is a credit to the Geek squad and your organization. Thank you to Kenneth and BestBuy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it. It works better than any other system I have owned. I have a constant connection in every room in my house and even in the back yard for projector movie nights. No complaints at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cutting Edge Mesh Networking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally made the switch to a mesh network system after doing some research with all the competitors. Went into the store with plans to purchase another brand and after talking with one of the associates decided this was the better choice and so far have been impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to expand Wi-Fi signal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first I was skeptical about this product. After receiving all the info on how to set it up from the customer services member I was very pleased with the results when I set it up at my location. The Wi-Fi signal is great every place I go. I recommend this product 100%

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very seamless and easy to install. However, I don’t think it goes far snough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXPENSIVE, but well worth it. I have a TV out back furthest from my router which was always dropping from internet access. Now no interruption at all, no buffering, quick internet access. The best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the family of all ages

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this i get unlimited devices and created a profile for each child with different parental controls. I love the app and I get notified each time something new is add(teenagers being sneaky) could not be happier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eeros

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 set of these to make sure I had enough to cover my large area. I happy with my purchase and the agent set them up for me. I like that they are white they blend in with my decor.

    I would recommend this to a friend