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Customer reviews

Rating 4.7 out of 5 stars with 4384 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, coverage, and setup of the Pro Mesh Wi-Fi 5 System. Many appreciate the improved range, performance, and signal strength, resulting in a better overall experience. However, some customers find the price to be expensive, and a few have noted that the units can get warm. While some buffering issues were reported previously, the system largely resolves these problems for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 4,384 reviews
  • Rated 5 out of 5 stars

    I don’t have to worry about dead spots anymore!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Pro Mesh Wi-Fi system! We had such spotty coverage before we got it. Now everything works well and I don’t have to worry about dead spots anymore!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Eero is doing a great job in our house. We have a 3500 sqft house with two stories and the Eero covers all areas, including the backyard, without dead spots. Being able to hard wire things like the PS4 and 4K TV is awesome. Good product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3 covered my 4500 SF house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to use two different WiFi units to cover our house and there were still dead spots. Now I have two of the Eero’s hardwired together at opposite ends of the house and one free standing and we have good coverage everywhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Mesh system works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system is a huge improvement over the ATT booster I had previously. Our whole house now can get a decent signal and the speed is also improved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Provides whole house service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our router always had dead spots. This system eliminated the dead spots. It has three modules and the eero software allows a movable device such as a phone to shift to the strongest signal as I move around our home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool mesh network

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely the future of home and or small office WiFi. I am very pleased and impressed with the Eero product. I bought it to replace a Netgear router. And it outperforms the old setup and no hokey antennas are a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Eero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and provided increase wifi coverage

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. A little pricey for WiFi and extender.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for home or rental property.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. Very easy to setup. I've purchased 8 of them. Four for our home and four for some rental property we have. Provides access to six apartments in two buildings. The app works great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra strength

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize when I bought them that they were one of the best. Every tech guy that has come to my house and seen them were “those are awesome”. They really are. Extra boost needed for a two story home for Wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eero Wifi System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eero's system is great, it has provided me with an excellent wifi connection for all my electronics from the first floor up to the third floor. The price is good and the install was easy with the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    neccessity!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with dead spaces in the house. We have 5k Square feet and this helped wifi reach to the whole house. Also helps when all 6 family members are using wifi at same time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product. Mesh Wi-Fi is the way to go!!!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Best Buy employee suggested this product. I have not regret purchasing this product. LOVE...LOVE it. The app is easy to setup and use. I have not had any problems with these erros.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pricey, But Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are absolutely rock solid. They don't have some of the customization options you can have with other routers, but that is fine because it does it what it needs without any problems. One big plus: You can hardwire the backend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Changed my connection for the best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely unhappy in my apartment with my service provider. Since having eero I've been able to download and stream in incredible short spans. Eero has made me so happy and the other users in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product, works better with IOS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with Google WiFi dropping connections to my iOS devices. Tried a million fixes that did not work. Eventually researched alternative products and settled on Eero. It works much better when you roam on iOS from one access point to another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    100% pleased

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Best Buy associate recommended this after I explained the need and the issues I was having. Best Buy ever! Pun intended. Since buying this item, I’ve had zero dead zones in my home and no drop in internet speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Wi-Fi Investment for our Stone Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were recently set up in my home which has a number of stone walls. We've always had weak-to-no Wi-Fi in certain areas of our home. Thanks to these, we now have a nice strong signal throughout.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Well and Simple

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works great! The setup is so simple and the app to control it makes me feel like an IT pro. The Mesh network works very well. Setup is directed step by step in the app. The advanced features makes this unit work the extra money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Received used item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered the eero pro to add to my existing eero pro system. Upon receipt of the item the box was damaged. I thought it was just from shipping. I open the box and the cords are stuffed in to their place like they has already been taken out and unraveled. No protective coverings on anything like the previous ones I purchased. When I plugged it in, it wouldn’t even turn on. I paid full price and was sent a used broken item. When I got online to start my return the website stated I would have to pay for return item. I then proceeded to call Best Buy to get a free shipping label because I get I didn’t deserve to lose any money on this item. They did send me a free shipping label and I promptly returned the item and just got my refund. Poor quality control on Nest Buy. I purchased another one from amazon. Came in proper packaging and hooked up to the rest of my system easily. I love the eero system, just not what I received from Best Buy.

    No, I would not recommend this to a friend