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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4384 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, coverage, and setup of the Pro Mesh Wi-Fi 5 System. Many appreciate the improved range, performance, and signal strength, resulting in a better overall experience. However, some customers find the price to be expensive, and a few have noted that the units can get warm. While some buffering issues were reported previously, the system largely resolves these problems for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 4,384 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great router for multi level home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing research on different systems, decided on eero pro mesh system. Very easy to set up and Best Buy has the same price as Amazon

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up was a breeze, took less than 5 minutes and works great. I wish I had bought it earlier and saved money on renting the router from xfinity

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best wifi

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, these things are so user friendly and equally powerful! Highly recommend from casual browsing to gaming!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup and user friendly app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sets up in minutes. Extremely user friendly app. Great being able to monitor network connections and ability to view the network remotely.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up with a great app.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These devices were very, very easy to set up and get connected. The app is also very, very good. I would recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    eero works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Eero-Pro Mesh WiFi System does what it supposed to do. It increases the upload and download speeds immensely. So glad we purchased it.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a 3 pack of eeros and they are great. Now we have wifi in every room plus it extends to the back patio area. Great product!

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Good device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although I think it helps with boosting signals in the house I feel it lags a tad bit often with my security system. Also each eero device gets extremely hot I often worry if this is going to catch on fire. Any recommendations would be awesome .

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had a mesh wireless in my home. These 3 eeros was easy to setup. It covers my home of 3200 sqft. I don't have no bad spots anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were using Roku along with our cable provider, however when we watched cable movies or programs our tv would constantly buffer. This was very frustrating. Our cable provider came out and checked to make sure it was not a cable issue. They recommend we get a signal amplifier and ditch the signal extender. We learned the extender actually splits the signal so we were getting less signal on some of our TVs. We went with the three Eero system and have not had any more issues.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Super easy set up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the simplest router I have ever used. You can set this router up on your own. You download the app and follow the promps.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mesh WiFi system

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now get a strong signal throughout the entire house for devices. Used rewards for the purchase so the price was really great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great! Improved every aspect of the internet from basement to attic! Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best router I've ever used!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup Solid connection throughout entire 2 story house. Easy to use app walks you through setup CONS: Requires a smartphone for setup

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Eero

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ability to add more satellite devices. Fast and super easy to install. The app makes it easy to monitor. There is also services available for a security suite at an additional price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellant WiFi System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had several dead spots of WiFi in the house that caused the Roku System, Computers and Smart TV's to buffer a lot. After doing some research, I purchased the EERO System. Money well spent. This has been running for 2 Months and I have had no issues with the WIFI. All the dead areas are at full strength now. It seems pricey but it is worth the money. I also like that I can control screen time on electronics. I have the kids on a schedule.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it says it will do. Took me longer to run cords for it then it did to set up! Could not be happier with this purchase! A fantastic product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great improvement to home WIFI

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the eero Pro Mesh WIFI on the recommendation from the Geek Squad, who provided a free home assessment. Geek Squad installed the system (I recommend this b/c there are little tricks to getting it optimized). Note: I am fortunate to have CAT5 cabling in some areas of my home, and this provided an excellent back channel for each node. My WIFI performance improved dramatically: from 30-50 Mbps to 355 Mbps near each node. There is less degradation as the distance from each node increases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    By far the best consumer "Mesh" WiFi available

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our company sells the higher end "Business Class" WiFi Access Points (i.e. Cisco-Meraki and Ubiquiti), but for a consumer WiFi that is true "Mesh", this one is a gem. I personally like this duo "Pro" combination since you can plug 2 devices into each unit. In the bedroom I have the DirecTV DVR and Samsung TV plugged directly via Ethernet cables into one of the eero's and the other in my home office that connects to my firewall (router) leaving one port open. eeros is always updating their firmware with improvements. The eero app is easy to use and setup is a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent WiFi service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eero Pro mesh system provides excellent wifi coverage throughout the house and also improves speeds. Buffering is eliminated.

    I would recommend this to a friend