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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 4384 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, coverage, and setup of the Pro Mesh Wi-Fi 5 System. Many appreciate the improved range, performance, and signal strength, resulting in a better overall experience. However, some customers find the price to be expensive, and a few have noted that the units can get warm. While some buffering issues were reported previously, the system largely resolves these problems for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 4,384 reviews
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were having trouble getting Wi-Fi in our garage and our shop. We now have Wi-Fi in both it works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finally reliable Wifi!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent probably about a month researching all of the mesh wifi systems. There are a lot of mixed reviews out there on all of them. I decided to go with Eero. I have a 2 story 2000 sq ft house. I went with Pro because I have network cables in my office downstairs and one that leads from the office to upstairs. With 2 Eero bases, you can use a physical connection. I have not had WIFI issues since. Before I would have to reset my router from time to time or it was inconsistent signal. I would highly recommend this system.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Superior wifi coverage in house

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally complete coverage in the house, upstairs and downstairs. Prior system with wifi extenders never worked well

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    MUST HAVE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY INTERNET speed was 300 out or 400 I bought and with this amazing system the speed test is now on all floors 426!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mesh is the Way to Go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eero has been simple to set up and use. I like how you can do a speed test on the app. Had it for about 10 months and no problems so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rock solid but expensive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 18 months of nothing but issues with Linksys Velop system, i ended up returning them and going with the Best Buy Tech recommendation. Easy to set up and I have had 0 issues after 3 weeks. I was getting better internet performance after lowering my Internet from 300mbps to 150mbps with Eero over anyhting I got with Velop. I had a 3 tower Velop that I had connectivity issues multiple times per week. Very happy with Eero so far. I eventually went to gigablast internet and performance is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Eero Pro Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Increases internet efficiency! Purchased a second set so that my home is fully covered.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great mesh system replacing old router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install, great coverage with strong signal, look good, very happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Marvelous

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. I have bought at least 8 of these. Easy to set up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 4 out of 5 stars

    Works well with my 3 story home!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up wasn't that easy, but mesh system works well throughout home and even outside. I actually bought an extra eero puck for seamless coverage. I live in a rural area and this system works perfectly for my family's needs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "May I help you?" I said yes and that was perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy person who offered to help me understood my problem immediately and recommended this mesh system. It solved my difficulties. The previous router I had purchased was not strong enough to handle all of our smart devices. Since it was within sixty days of my purchase, I was given full credit to return the previous router. Fast and easy installation was just a bonus after the good experience at the store.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pricey but worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None better. Pricey but worth it. Wifi speeds up 30% and hardwire ports

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Awesome mesh system

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in a 2 story brick house. Good coverage inside and out no matter what!

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    eero improved home wifi signal

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after setting up my eero meshing system, the wifi in my house was much stronger throughout

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy with product. Easy to use, excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eero system a bit pricey but easy to use and solved my home WiFi signal issues. Service tech who installed was excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Perfect solution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Eero set up was all I needed to get strong WiFi thru out my 3800 sq ft home with 3 levels. Had it installed, couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before Eero we had weak signal in our bonus room as well as our backyard. Now we have a strong signal anywhere on our property.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love i!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I choose Eero for its simplicity and small footprint. I was able to fit it into my apartment's network box and it has worked flawlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Reccommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just moved into a 100+ year old house with plaster walls and this mesh wifi is a game changer. Working from home was a real problem before we got this as the office is on the 2nd floor and opposite of where the router/modem is located. With the Eero we have no problems on any floor or part of our house including outside areas we have covered by wifi security cameras. They were super easy to setup as well. 15 mins total setup time. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Eero pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the eero pro after much research and trial and error of other similar products. This ones the best.

    I would recommend this to a friend