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Customer reviews

Rating 4.7 out of 5 stars with 4384 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, coverage, and setup of the Pro Mesh Wi-Fi 5 System. Many appreciate the improved range, performance, and signal strength, resulting in a better overall experience. However, some customers find the price to be expensive, and a few have noted that the units can get warm. While some buffering issues were reported previously, the system largely resolves these problems for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 191 Showing 3,801-3,820 of 4,384 reviews
  • Rated 5 out of 5 stars

    Solved my issues!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh unit solved all kinds of problems I was having with my wifi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product dramatically improved my wifi signal throughout my 3500 sq. ft. home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    buyer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Technician was very helpful and informative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I would recommend it to everyone.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Does not work and poor customer service.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased back in January because I was told by a Best Buy rep it would enhance coverage to run a few ring products. It worked great for 5 months then became intermittent. Would not work often, phones would say WiFi not connected, switch to wireless network, ring cams won’t load. I have been trouble shooting for literally 2 MONTHS! Eero seems to only communicate via email so when I tell them what the outcome of a step they had me take it takes 24 hours to get the next step. Nothing they have had me do works. They acknowledge the problems I’m having. They see my system failing every time I tell them it did but the refuse to replace any units not working. I even bought a 4 unit to add better coverage. It does not work and customer arrive suck most expansive WiFi ever. I’m in to this thing 600 plus tax and they are nothing but paperweights. I may burn them and try the google WiFi we use at work. Seems to work great in the office. SAVE YOUR MONEY!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried at first because my cable company said I had a very good wireless modem, but I had issues with connections. After installing Eeros I have no problems!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had worked great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any issues so far and it’s been great for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Total Project went extremely well, Great in facr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful Service, Great people to work with What more can I say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wifi system

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wifi speed tripled moving to the mesh system by eero

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    eero - Pro Mesh Wi-Fi 5 System (3 eeros), 2nd Gene

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    eero - Pro Mesh Wi-Fi 5 System (3 eeros), 2nd Generation - White. We had not but good this to say about this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SUPERB WiFi Coverage

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app on my phone told me where to put these. SO EASY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding product. Easy setup, strong connection. Sleek and powerful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing product , works well

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Plan to buy more sets for office also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome best device

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best !!! My network is off the hook !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally changed the internet in my home for the better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Mesh Network

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and fast connection for all my devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the best thing I ever bought and it covers the whole house with WiFi

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product it’s super fast in all areas very long distance transmit

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can I give it 0 stars? It worked great until I had a network hiccup and it lost ISP connection. When that happened the network it created for the home was lost. I reset it manually as it could not recover from the situation. About 6 hours later it happened again, and I was home for it. It cropped itself yet again. The network it creates dies if it looses its connection to internet. I returned this unit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wi Fi System

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system has improved WiFi connectivity throughout 2 level home.

    I would recommend this to a friend