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Customer reviews

Rating 4.7 out of 5 stars with 4384 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, coverage, and setup of the Pro Mesh Wi-Fi 5 System. Many appreciate the improved range, performance, and signal strength, resulting in a better overall experience. However, some customers find the price to be expensive, and a few have noted that the units can get warm. While some buffering issues were reported previously, the system largely resolves these problems for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 4,384 reviews
  • Rated 2 out of 5 stars

    Does not provide WiFi coverage as advertised.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The advertisement for this system sold me on it but it has not delivered. I get worse no better and sometimes worse coverage than my AT&T U-verse system located at one end of my house than the eero Pro Mesh provides across the house and even chilies to the eero module at the opposite side of the house. I recommend looking at other options than this pricey solution.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mesh system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not seen significant improvement with WiFi and this item was half the price elsewhere.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    eero Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I am not that impressed, does not extend my coverage very much. I was under the assumption that it would greatly enhance my coverage and would eliminate dead spots, My Ring is not able to sync up and I bought the eero mainly for that reason. I put one of the pods in living room and it would not sync. Not worth the high cost.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    EERo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we installed this, we keep losing our connection to the wireless printer. Ugh!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Just okay.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as eiable as I hoped. Works okay but not much better than Linksys.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my house is 4200 sq ft and it didnt do to well. i bought 2 sets of google and its good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    WIFI

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not connect to our wifi at home so it was returned to the store

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slower than my Velop mesh network. Did not work better with Sonos. Therefore, I returned this item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eero

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a total of 5 and it has helped a lot. The only thing is that it may interfere with cell phones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    eero - Pro Mesh Wi-Fi 5 System

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like these OK, they just do not reach like it was claimed they would.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    still not sure of all the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will have a better idea of the value of the features as I add and use more smart home features

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No difference to the speed vs ATT provided router

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was expecting way better performance, but I dont see any improvement compared to the router provided by ATT. I am sitting about 20yrds from the router and have only 1-2 bars and it keeps fluctuating. When I step outside, rarely get more than 2 bars and the speed isnt any different from before.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Network Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say. I'm not sure my system is much better. I paid the price but I am learning. (eero"

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Boos

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. I asked for the best but this mesh is just ok. Nothing great.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    flaky at best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've set up dozens of WiFi and hardwired networks over the years and I know that mesh are the latest & greatest thing. But this was my second horrible experience with mesh; my first with this particular brand. Basically we set it up as directed and the base unit kept falling off the network and giving an error light. We reset it several times per the instructions and tried adding the second and third nodes in the hopes that quantity would improve quality. No luck. Boxed the whole thing up and returned it within 24 hours. Bought new Nighthawks routers for two different locations. Both of those are working great.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    My Son

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Son bought this for his new house.......said it works pretty well

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    WORKS BUT WE ARE STILL HAVING ISSUES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased these to improve our wifi calling. We are still having problems with dropped calls

    No, I would not recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 1 out of 5 stars

    Eros wi-fi system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not designed for continuous run. It was extremely hot to the touch and extreme heat causes product to premature failure. Of which we saw when one failed. We returned the product to the store and purchased google system and we really like it, and it is cool to the touch.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Am I glad I bought it...? Yes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think its improving the experience. We are having improved connection speeds, usually.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    My opinion

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not stable, fast, and reliable. I wouldn't buy it again.

    No, I would not recommend this to a friend