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Customer reviews

Rating 4.7 out of 5 stars with 4384 reviews

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Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are pleased with the ease of use, coverage, and setup of the Pro Mesh Wi-Fi 5 System. Many appreciate the improved range, performance, and signal strength, resulting in a better overall experience. However, some customers find the price to be expensive, and a few have noted that the units can get warm. While some buffering issues were reported previously, the system largely resolves these problems for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 218 Showing 4,341-4,360 of 4,384 reviews
  • Rated 5 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, make sure the signal strength is at or around -70dbm where you place them.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    eero Pro Mesh WiFi System 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the Best WiFi extender System. Money well spent. No more dead zones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eero wifi is stellar!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, very solid system; no reboots and adding Xfinity Home Security was effortless. The eero system isn’t cheap but I consistently get wifi download speeds between 190 and 247Mbps. I’m amazed how fast and worry free this system is. With my previous Apple Airport Extreme and two Airport Expresses I could barely hit 50Mbps. That low speed is ancient history now. Thank you eero!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wifi router you can get for your house. Great for gaming.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't sync with Sonos

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything about the 3-eero system was positive (set-up, internet connectivity, elimination of dead zones) until I tried to connect with my Sonos system. When I researched solutions on-line, I discovered this is a common and sustaining problem. I spent almost two hours on the phone with eero support who were very patient and interested in solving the issue, but my 3 sets of sonos speakers continued to disappear and reappear for no reason. My symptoms were very similar to other users. I won't risk $500 even to get this resolved for fear that a firmware upgrade or power outage puts me back to square one. Once I see that they've resolved this issue, I'll attempt again, but the eeros are headed back to Best Buy. Sure wish this would have worked but I can't give up my music.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Gives good coverage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've installed five of these and there always seems to be something that prevents it from being as easy as advertised to install. A few times I've had to call tech support and they have had to do something from their end to make them work. Once you get past installation, they work well and provide good speeds. Tech support has always been very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EERO has helped keep my wifi range extended throughout the entire house even the basement which has been great. One of the best features is the app that you can download which allows you to control your kids internet usage which is great.

    I would recommend this to a friend
  • Cons mentioned:
    Heat

    Rated 4 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was alright, it did get very very hot. All three of the units got hot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Word: GREAT!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price nearly scared me off. But, the salesperson told me the benefits and I tried it. IT WORKED!! Faster than any network I've owned. Puts the wi-fi network device provided by Spectrum to shame. Customer support was quick and knowledgeable. That's why I would recommend the system to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mesh Wifi Network

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I have used different brands and grades of routers, and while some perform fairly reliably, others have not. I live in a 3000+ 2-story house, and even though I dont have the routers in the middle of the house, the router’s range is great with the extenders.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with the ability to hold and transmit!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is still new to us but it is working great so far!! Will update my review if something changes but it has been a couple months already and so far it works good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live in an older , all brick ranch style house. As you can imagine at the far end of the house my wifi was almost non existent. Now I get full strength in every room of the house ..Including the garage and out by the pool.. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Easy setup

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it's worth the $500 I paid for it. But it gets the job done

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Was great, now unreliable and fees are dumb

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first bought this mesh system it worked great and performed the job well, in which I needed it for. A couple months later, Eero offered up this Pro upgrade of its app that manages the wifi network that adds security features THAT SHOULD BE COMPLIMENTARY with purchasing these devices. I should have went with the Google alternative now knowing that this vendor doesn't think out of the box enhanced security is a standard thing to be included with a device that handles our most sensitive information. I've had this for less than a year but coming close to a year soon... My network now drops multiple times a day causing my home security to lose remote monitoring for extended amounts of time, my Nest thermostats go offline as well as my cameras. I've had my lines checked three times and even had two brand new modems installed from Comcast... I'm pretty sure its my Eeros. I can no longer return them now and will likely have to go through the extended manafacturer's warranty if I even have one. I would never buy an EERO product again and should have went with Google or Samsung... stupid me. As an IT Professional I should have known better and did more research.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great unit

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but items works great. Definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re having WiFi woes like I was this is the remedy. My only regret is that I should have bought it sooner. This is definitely what you need for a larger house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy :)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely happy no more sucky WiFi.. this thing is expensive but it’s so worth it, I’m extremely happy because this works well with my ring products plus my other electronics..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero Mesh WiFi

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go with the MESH wifi system by eero. Once installed I have not even had to think about a signal. Great Stuff!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Poor communications thru Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Guy brought it & set up, Now I get emails all the time saying I need coverage....for what...no instructions given, he set up because we are seniors and not knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Really solved all our streaming needs and helped us totally unplug!

    I would recommend this to a friend