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Customer Ratings & Reviews

$1,149.99

Customer reviews

Rating 4.6 out of 5 stars with 314 reviews

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Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the Max 7 Tri-band Mesh Wi-Fi 7 System, highlighting its fast speed, easy setup, and reliable connectivity. Users also appreciate the system's overall performance, improved coverage, and extended range. The only concern mentioned by a few users is the larger size of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 314 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Eero can’t go wrong

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one yet !! Improved my internet speed as my old eero seemed to lack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and flexible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstang! Easily get 2 Gb throughput simultaniously to desktop and to switch. Seamless replacementforEERO earlier unit.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Slow vs TP Link

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking to upgrade from pro 6E to this because the proc6 E has been extremely slow. Well i get to the 7 Pro Max and guess what. Same thing. This was very laggy. Ended up going and getting the TP-Link BE 11000. It was on sale for $499 but Best Buy matched the $399 from Amazon and for 33% of the cost od the Eero the Tp-Link was blazing fast. No mare lag or buffering. Ended up returning the Eero and Keeping the TP link.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great but not as reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying the 2-pack, you will take advantage of the wireless overhaul, however, although this is a powerful setup, it still has some bugs that need to be fixed and for a $1k setup, I expect to have reliable internet. I will buy this in a year when Eero has rolled new updates

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    good hardware needs more features without a sub.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hardware and performance. Could do without the subscription to eero plus for gatekeeping vital features and more options to separate out iot networks.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Erro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok if you have other erro products can add on as many as you would need

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    ower

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked 1st time! easy to set up. nice color as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great network upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great upgrade to my network as a long time eero user the WiFi 7 improvements over WiFi 6E have been excellent not that I have several WiFi 7 devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero is the best..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Eero products for several years and decided to try something else. That was a total waste of money. The other system seem to go off line all the time. Eero has been on since I installed it, except for when we lost power.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Jitterbug

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won’t fix your jitter if you think it will just hardwire G

    I would recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello TopNotchKicks! Thank you for your feedback on the eero Max 7 Tri-band Mesh Wi-Fi 7 System. I'm sorry to hear you're experiencing jitter issues. Network jitter is typically caused by wireless interference or network congestion rather than router hardware alone. For activities requiring consistent low latency, a hardwired Ethernet connection will always provide the most stable performance with minimal jitter, which is why hardwiring is recommended for gaming and real-time applications. The eero Max 7 includes multiple Ethernet ports for this purpose. I appreciate you sharing your experience! AmazonDevices

  • Rated 2 out of 5 stars

    Eero Max 7 not so max

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this new wifi7 router. I have two max 7 and a 7 pro. Easy setup, but unfortunately I keep getting wifi disconnects. No suggested fuxes are working. Its not the provider, just the device. Looking online, its a common problem people are complaining about. Dont buy this until Amazon Eero gets this straightened out.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi NYSTrooper. Thank you for providing feedback about your experience with the eero Max 7. I'm sorry to hear that you've been having connection issues. I understand how frustrating WiFi disconnects can be. Soft resetting your gateway eero (the one connected to your modem) can be a useful troubleshooting step. To soft reset your eero: Hold the reset button until its LED flashes yellow (approximately 7 seconds). Once it flashes yellow, release it. As the eero boots up, the LED will flash white, then blue, and then return to solid white. Once the LED is solid white, you should be able to see your eero is back online in the eero app. If you still experience connection drops, take note of the time of the drop and reach out to customer service so that they can troubleshoot further. They can be reached at (877) 659-2347. I hope this helps. Have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    when bought on sale, great product with 4 ports

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unlike the other Eero Models, this one has two 10gb ports and 2 2.5gb ports making it great for wired connection to a switch. Upgraded to this system after upgrading my home internet speeds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage of home and super FAAASSTT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was worried it was overpriced at first but I'm so glad we purchased this so that all of our devices have super bandwidth speeds since we also recently switched to EZEE Fiber. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works seamlessly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded and this system works great. I have so many devices hooked up and everything is seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero wi-fi 7 set of three units.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and easy to install. Eero support was awesome and walked me through an issue I caused because I didn’t read the instructions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Any outing is corrected super fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new eero Max 7

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was kind of worry about switching from eero max 7 from my asus. I was getting 920 accross my house that is 2200 square ft. I decide fo make the switch, all i can say wow, it is amazing download speed 1157 and up 34.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi 7! This router has taken my gaming to the next level. I mostly got it for taking off load on the main 5 mhz channel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WIFI Improvement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent investment. I am so happy with the way this works in a long distance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing data knowledge of everything.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great WiFi, the App is more reliable and easy to understand than a leading company based in San Jose.

    I would recommend this to a friend