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Customer Ratings & Reviews

$1,149.99

Customer reviews

Rating 4.6 out of 5 stars with 314 reviews

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Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the Max 7 Tri-band Mesh Wi-Fi 7 System, highlighting its fast speed, easy setup, and reliable connectivity. Users also appreciate the system's overall performance, improved coverage, and extended range. The only concern mentioned by a few users is the larger size of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-314 of 314 reviews
  • Pros mentioned:
    Setup, Speed

    Rated 5 out of 5 stars

    MESH magic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent system and easy to set up. Auto updates which is a nice feature. Two should cover a 2400 sq. Ft. Home. Fast speeds with the Cox fiber.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Eero Max 7 Buy It You Will Love It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eero max 7 is expensive but worth having. I have 1 gb internet and I am getting 1.2 gb on speedtest wired and getting on wifi 1.2 gb with galaxy s23 phone Dell XPS computer. The eero 6e pro couldn't get ove 890 mb on speedtest. The eero max with 2.5 gb ethernet in and out is awesome. It should be faster on wifi with the new devices coming. Build quality is awesome with excellent eero and Best Buy tech support. Buy it you will love it. Guaranteed

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Top of the line.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product. I could set it up in just a few minutes, exactly as advertised. In the past, I returned a WiFi 7 router from the competition, which was a terrible product. What a difference! The speeds are incredible. I was satisfied with the Google WiFi 6E routers, but I look forward to buying WiFi 7 laptops. Overall, an excellent product. A very pleased customer.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Was really disappointed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted this to work. I had it setup and loved how easy it was to setup, but thats where it ended. First issue: This is the only router I have ever tried that refused to connect my iot devices after I gave it same name and password. Out of 50 or so only 6-7 connected and another 3-4 popped up an hour later. Few popped up after I power cycled them but this was huge pain. I was still debating if I just want to return it and not go through the hassle of unplugging all bulbs and resetting up smart plugs second issue happened. I am really amazed that this actually is common with eero routers and they have FAQs on it lol. l am amazed they haven't worked on this, there has to be something that doesn't make the transition easy. I connected my backup router and all my iot devices came back online and worked. If you have a lot of them this might not be for you. I am not sure what that issue is with these and why eero has this in FAQs. no one is going power cycle every iot devices. Its a lot of work for some. Second issue: While I was trouble shooting the iot devices. my desktop would keep disconnecting. I tried connecting again but no internet. then I did speedtest app on my phone it got full speeds lmao. Then I tried to browse on my phone no internet. So basically the router just won't let me connect all of sudden on any device, this was the last straw for me. Packed it up and returned it. I probably would have returned it due to issue 1. The second issue just made me not want to deal with it at all and just accelerated it. For devices this expensive they shouldn't have these kind of software issues. i can do speed test but router won't connect to anything online? That was the weirdest experience i ever had.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fast

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best router I have used. Very fast and easy to set up on eero's app. If you are using an eero gateway, need to remove the old device and connect to the new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero 7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a good buy love the eero routers whole lot better signal now

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. My Internet speed is better than I thought It would be very fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ram

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly improved receptions fair price awesome crew that did the installation

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Router eero 7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be working fine. No complaints. Would tell my friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a 3 year old pro 6 3pk and put in exact places. I use the witeless backhaul and im now getting just a 20% dropoff on my satellites vs my old pro6 that would drop 50%+ sometimes. I was exploring paying a couple grand to run cat6 throughout my home but now with this ststem it wont be needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Link To Ask Questions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Why isn’t there a link to ask questions ir answer them.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cant do 10gbe

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eero, has great products, but puts 2 10gbe ports that cant do 10gbe wired speeds. Its carefully worded “upto” 9.4gb “ and thats if it can go that high given the wording UPTO.. Ive confirmed from the company from multiple sources that the dont know why its not designed to use all of the port speed. Bottomline if you get 8gbe, or 9gbe speeds EERO is happy, my point is call it an 8gbe port or a 9gbe port, or just think when you design hardware and if you put a 10gbe port in it, design it to fully support 10gbe speeds. What a dumb design.. My advice go look at the TPLink or Orbi 970 comparable versions until Amazon Eero wakes up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst wifi ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wast of money guys i am using this for 3-4 months but i never had a good wifi connection expect when you sit next to router please dont wast your money on this eero they just have good commercial nothing else!

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi EmirA. Thank you for providing feedback regarding your experience with the eero Max 7 router. I am sorry to hear about your dissatisfaction. Each eero Max 7 router provides coverage up to 2,500 sq. ft. Depending on the layout of your home and the materials used in its construction, more eeros could be needed. For now, here are some troubleshooting steps that may remedy your issue: 1. Try power cycling your eero by unplugging the power cable from the back of your eero, waiting 30 seconds, and plugging it back in. This step can sometimes fix connectivity issues. 2. Unplug the power cable from your modem, wait 30 seconds, then plug it back in. If this information doesn’t resolve your issue, call eero customer service at (877) 659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day! AmazonDevices

  • Rated 1 out of 5 stars

    Less powerful than a 3 pack of eero pro 6s.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 pack of max 7s can't connect in the exact same location as my 3 year old eero pro 6s. I suspect the 45w power supply is to blame. Images show the gateway max 7 with 2 eero pro 6 because I couldn't even get the node max 7s to connect. Half baked product now that Amazon has full control. I'd recommend waiting until they are forced to work out the bugs (or ship with 65w power supplies like they should have).

    No, I would not recommend this to a friend