Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,149.99

Customer reviews

Rating 4.6 out of 5 stars with 333 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.6 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the Max 7 Tri-band Mesh Wi-Fi 7 System, highlighting its fast speed, easy setup, and reliable connectivity. Users also appreciate the system's overall performance, improved coverage, and extended range. The only concern mentioned by a few users is the larger size of the device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 333 reviews
  • Rated 5 out of 5 stars

    Much better

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi is working so much better & reaching a lot further since purchasing the Eero package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Google mesh with 5 units struggled terribly. I could not watch football as it could not keep a good signal. They also struggled for gaming. So I bought this setup. This 3 pack covers my entire 2 story house with zero problems! Yes, it is expensive, but it was worth it to get reliable connections through out my house. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mesh system!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wide range and seems to penetrate just about anything. I have a stucco home, and this system distributes my internet without much speed loss.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero max 7

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is great and fast I love it I have like 50 items connected and I great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality. User friendly, fast and easy installation. Fast and consistent WIFI coverage for entire house (3100 sqft 2 story). Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don’t wait! Get this now

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Highly recommend. Geek Squad made sure it was installed properly and trained us on how to use it(we are technologically challenged!)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. Wifi is faster and consistent everywhere in the house. Replaced 6 deco x60s in a 4000 SQ ft house.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great until it isn't

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was working well for about 5 months before it began giving me err_network_changed on my m4 Macbook Pros. I have reset the router twice and contacted support but their advice was to disable ipv6 on either the router or on my devices that are affected. For a setup that costs more than a $1000, you would expect better service than disabling features you paid for. Aside from the subpar support, I tried to overlook the issue that occurred with the second node where the wifi speeds would not go past 50mbps out of the blue. Factory reset and switching the gateway as the second node and the former second node as the gateway corrected this. Finally, over the past weekend we did lose power in our area for a few hours. The next day wifi speeds would register 1.1gbps at the gateway but would only deliver around 500mbps. I factory resetted the gateway and it increased to 800mpbs. Essentially I have performed 2 factory resets within the 6 month of ownership and I at this point I'm done and will move on to something else. Don't waste your money folks!

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hi Musician. Thank you for providing feedback about your experience with the eero Max 7 system.You can troubleshoot the "err_network_changed" error by using an alternate browser. If you notice the error displays on both browsers then disabling IPv6 would be the right solution. If the error continues to display, call eero customer service at 877-659-2347. They are available Monday–Sunday 6:00 am – 8:00 pm PT. Hope this helps and have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from the eero pro 5 mesh. Blazing fast speeds and fully supports my network. 0 issues since installation and everything works flawlessly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, high speed wifi router for majority

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wifi routet if you dont care abouy privacy and customizatio. Stable connection, never had an issue unlike my old Netgear routrr which were disconnecting periodically and requited reboot. Quite Pricey, given that with half a price you can buy Ubiquiti Dream Router 7 ($279) and mesh it with Ubiquiti APs (say AP 7 Lite - $99).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely fantastic router. My speeds are higher than what I’m paying for since switching. Pay for 1 gig and get 1.6 consistently. Paired with two eero 7 pro and have zero issue with speed or reliability in a 2500 sq ft home.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Upgraded from the eero 6

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it’s better and faster than the 6, however if you are going to spend this kind of money, a little bit more and you can get a product that will not fail, look into UniFi/Ubiquiti. It’s a little bit more complex on setup, it could be considered as commercial in some aspect but you will not go wrong. I have had first had experience with it and my next move it to UniFi. I have had the Max-7 for about a year, experienced lag, data communication between router and satellite (better connection when hardwired) connected devices being dropped, no network, etc.

    No, I would not recommend this to a friend
    • Brand response from Amazon Devices Customer Support
      Posted .

      Hello Jayson! Thank you for your feedback on the eero Max 7 (2-pack), and we appreciate you taking the time to share your experience. We're glad you've noticed the speed improvements over the eero 6, and we understand how frustrating connectivity issues can be, especially with a premium product.
      The issues you've described are not typical of the eero Max 7 experience, and there are several steps that may significantly improve your system's performance. Since you mentioned that a hardwired connection between the router and satellite performs better, this suggests the wireless backhaul between your eero units may be encountering interference or placement challenges. Here are some recommendations that could help resolve these issues. 1. Place eeros where they can talk to each other. 2. Place eeros on a hard, flat surface. 3. Keep your eeros out in the open. 4. Whenever possible, aim for direct line of sight between eeros. The fewer the walls between your eeros, the better. If this information doesn’t resolve your issue, call eero customer service at (877)659-2347. They’re available Monday-Sunday 6am-8pm PT. I hope this helps. Have a great day! AmazonDevices

  • Rated 5 out of 5 stars

    Eero Max 7.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. The best Eero and mesh product on the market. Increases the speed of your internet and kills dead spots in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    eero 7 Max Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! What a speed increase over my old ASUS router that just plain wore out! Stability and connectivity are super!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eero Max 7

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did buy this for the Wi-Fi 7 and it will work with my other eero units. My new Surface Pro 11 is wifi7 and I upgraded my Desktop to wifi7. They are right that the speeds and distance are improved over the wifi6e. The design is good and it's a solid unit. The cost seemed high, but I did buy this while it was on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid mesh system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WiFi evolved, love the range and performance. Scalability was a primary thought when purchasing, but the performance was a pleasant surprise

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi 7 - Fast and Easy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only purchased 1 just to see if wifi made a differwnce at my house. It has been great! I get way faster speeds than my WiFi6E system. It is in the wxact same spot as my old wifi 6e router and it is so much faster. On my old one i was lucky to get 200mbs and now i am sitting at 800mbs. My home is notoriusly hard to get a good signal through the walls and floors but this did the trick! The app makes it easy to setup and use. Great syatem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not enough value for the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great right out of the box as if should but time will tell. Would recommend but not enough value for the money. Your money would be better spent in another product of equal value.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great decision on purchasing this high speed route

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High speed router works great. Coverage is way more than needed but appreciated

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around Wifi Router

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great access point with a lot or coverage and really shines in its ease of use with adding and/or removing and changing additional units to quickly cover more areas and such including outdoors with the new Outdoor 7.

    I would recommend this to a friend