Customer Ratings & Reviews

Truly excellent product. Perfect mesh system for multi-gig connections.

Purchased to future proof my Wifi configuration, safe to say it has done that and more.

Just what I needed & more, streaming & gaming no buffering

Good but not enough for greater than 1000 square foot home

Excellent quality. I love it. Ready for the next generation

Seems to working good. Internet service isn’t the best.

I had to return it because of the lack of USB for a ssd

Very fast and stable connection since upgrading from the eero pro 6e.

Drops iPhone constanty. After some digging I found that it has been an issue for years, but no company acknowledgment or fix. When you call support they want you to give them access to your network and your device mac addresses. The other thing is that you can only access the router via a mobile app (no browser support) and the options are limited. If you upgrade to a paid subscription I'm sure you can get more options. But I wouldn't recommend it. I've never had to call Asus or Netgear because they sell you a device that you can configure and change whatever you want. Eero on the other hand, shoves ads in your face and limits what you can do unless you subscribe. It's a shame because it's so expensive and no way to return it after 15 days.

I’m impressed, if you have an existing Eero network (like I did), upgrading to the Eero Max 7 routers couldn't be easier (in short, even though I quickly replaced all router nodes, everything stayed connected that was connected). To do the upgrade, I just opened the Eero app, hit the plus icon on the upper right, selected add or replace router, chose to replace (because they advise that combining networks may result in slower performance), and followed on-screen instructions. As someone who has had to re-do all the WIFI connections after getting a new router in the past, I was greatly relieved with how easy this was. If you're new to Eero, know that if you stay with Eero in the future, upgrades should be easy. The theoretical speeds advertised were impressive, with about 4.3 Gbps on WIFI and close to 9.4 Gbps on ethernet (there are two of those ports, and two 2.5 Gbps ports). Those ethernet speeds are more useful for connecting to a high-speed modem. Our home ethernet is still wired for 1 Gbps. I'd need to replace the cables and switches throughout the house to get the faster home ethernet speed, and I'm not sure I want to invest too much more for wired ethernet devices. As far as the fastest WIFI 7 speeds go, I checked and my three main devices (a 2023 15" MacBook Air, a 2023 Samsung Galaxy S23 Ultra, and a 2023 HP Envy Move AIO PC), and none of the devices supported WIFI 7. As a result, I could only test for WIFI 6 speeds (and WIFI 6 and most older WIFI standards are supported, so it's very compatible with existing devices), and they were comparable to a little better than the older Eero pro 6 network. It appears WIFI 7 is still new, and as new devices come out, I know I'll be ready for them. Each Eero Max 7 router covers "up to 2,500 square feet", I will say as much as two of these router nodes seems to be enough to cover all of our house, plus gets a signal all the way to the edge of our property line (might be slower at the farthest distance, but the signal was usable). One thing I love about the Eero routers/app is the automatic updates they do. I usually don't have to think about it; it notifies me when the update happens, and by default, they occur in the middle of the night. I'm very happy with the Eero Max 7 and love the Eero brand in general (I've recommended Eero to family, who also purchased Eero routers). The Eero Max 7 is much larger than our earlier Eero routers, but that's likely because it's the most powerful. Given the lack of current year WIFI 7 devices I currently have, I would say (1) if you're upgrading, there may not be a rush, (2) But if you're replacing or installing new routers, I would start with a system like the Eero Max 7 so you're ready for newer devices that support it which may be out or coming soon.

Eero 7 is not worth the money spent. Went from xfinity to Sonic. My cfinity was much more powerfull than the Eero. Now i had to add 2 6 + units just to cover our home! I hate Junk! Dont buy Eero for Sonic. Must be something better i hope.

Be careful when ordering on Sunday in the DFW area. Some managers will tell their people to put all things on hold that get ordered on a Sunday. I ordered at different times and all on hold until the next day. I ordered at 1 and nope close at 6. I confirmed this with a manager at the El Dorado location. Also if you go in person and the item is on the shelf they will not go grab it and the refund takes 7 days to process. I will never shop at a bestbuy store ever again. Amazon is better. The managers also dont care. I buy alot here but Amazon is just better. They dont charge unless the item is on its way. What a concept. Bestbuy will go out of business in the next couple of years. It’s how they run their terrible stores and also people found better and way better other options.

Poor signal, over heated, features on the router are paywalled that are free on virtually all other routers.

Not for me. I don’t really care for the protection service because its slow and laughable and I really don’t like having to use apps as prerequisite and requirement to be able to access my device. I don’t think my router company should need by Geo location or any other information from me honestly for me to use my web browser and type it at IP address and be told I can’t get into my own router is ridiculous. If you buy this because you don’t like complicated tech and that’s understandable, judging by any metrics how much autonomy do you lose by trusting in tech these days?

Had 6E 3 pack and upgraded to this and still same issue, dont update your router or itll constantly disconnect. Eero do better

Didn’t work well. Was very slow and hard to figure out very expensive

Over priced not worth the money on a 4000 ft home you need 3

I upgraded to these because I love my other eero mesh system. Never had them drop unless the internet went down. These drop at least 2-3 times an hour and sometimes wont come back up for 30-40 mintues. Thought with the price these would be flawless, I thought wrong...

Important things first: WiFi 7. So this is a future proof as most current devices will only connect at WiFi 6 speeds which is still plenty fast for most needs. Also 4 ethernet ports on each router-2.5 and 10 Gbe for super speed connection. Ultra High Performance for any task or gaming preference. Up to 5000 sq feet on The 320 MHz channel. Set Up was surprisingly easy and super fast. This is the first of several mesh systems That I have used where setup was almost automatic. It took very little effort. I kid you Not, was up and running in less than 2 minutes with no headaches. I set up with my Current custom ssid and password credentials and everything connected and auto Configured to the router. The only changes I needed to make were more of a preference. I noticed some of my devices connected at 2.4 Ghz and I prefer 5.0 Ghz. I was looking More for speed rather that distance. Speed test’s proved its worth. I tested from the corner of my basement which is Approximately 300 feet away from the router and found I connected at my full ISP speed +50 download and my full expected upload speed. After approx. 1 week of use I have found a consistent connection for all devices ( 10 devices ) I have an app TV so it was very important for a consistent connection as I do not have a cable provider. You will find that these mesh units are somewhat heavy which I like, makes them feel like quality units that are well built. The packaging also provides a quality experience. The included ethernet cable is of a nice quality also. The app works great and allows you to block users or intruders. For more advanced features such as security or VPN you will need to have a monthly or yearly Subscription and can be set up though the app. This has been the best user experience for me using a mesh system. Easy setup, Consistent connection, adding satellites, works with Amazon Alexa and very stylish.

I am an original Eero user, this is my 4th eero router, (OG, Eero 6 and 6E). I purchased mine direct from Eero and have had it in operation now for 5 days. The speed did somewhat improve, but it's important to remember to see those great speeds you need either to be using ethernet or a WiFi 6 (I'd say 7 but few devices have that offering). My speeds did increase some, I mainly made the switch due to the fact I am working from home and have 150 devices now running on WiFi. The transfer from my 6E to Max7 was easy, took 5 minutes for it to move all my settings over. The big benefit to the Max 7 is the 4 ethernet ports as opposed to 2 in the past. I did upgrade the power cord (some conjecture that a boost to 65w will increase range) not sure if that made a difference though. I was able to eliminate a 2nd device as a wifi extender, so now in 3000'ft home/2 floors I am running one main router. I do have most of my smart home setup on a 2nd network thus keeping my main network just for my computers and streaming devices. I know many in the Eero world will say your best option is to set up wired backhaul, but to me that defeats much of the purpose of devices like Eero and also is not possible for many in homes that don't have ethernet run to each room. If the price drops I might consider a 2nd Max 7, if the backhaul really does work as they say. But at this point one is fine. With so few devices currently even on Wifi 6 (apple TV, iPhone 15, fire TV cube etc) not sure I'd get much out of upgrading my other Eeros and the 6E can still work fine as an extender if needed.