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Customer reviews

Rating 4.7 out of 5 stars with 3387 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Pro 6 AX4200 Tri-Band Mesh Wi-Fi 6 Router's ease of use, impressive Wi-Fi coverage, and strong performance. Many appreciate the straightforward setup and extended range, resulting in a significantly improved home Wi-Fi experience. However, some users find the price to be high and note that the device can get warm during operation. A few also mention a limited number of Ethernet ports as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,387 reviews
  • Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range is pretty good for my house with 3 floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ecellent router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Eero Pro 6 Tri-band is an excellent router. I am still evaluateing the route but so far, I am extremely happy with it. I forst got 2 modules but after the first week, I fond a ecellent price for another unit and I got it. The thrid unit will be installed within a week and I am looking forward see the inproved bandwidth.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product. Nice color. easy to set up. The price is good,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great connection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great connectivity and the app is user friendly. I would recommend to anyone looking for a high premium mesh router.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what we needed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far they are working great! I haven’t experienced the lag I had with my last router or the need to restart when the entire family is home. I have several smart home devices and 2 busy tech savvy teenagers so it’s very important to have consistent connectivity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and takes care of many network issues

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So/So

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started out making internet faster but now not much difference. It is helping with our cameras outside.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HOWARD W. ROSENBLUM

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works BUT EXPENSIVE! TOOK A LOT OF TIME TO SET UP

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Eero 6 2 pack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better than the original EERO and easy to set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The router was very expensive and it provides internet service downstairs, but not upstairs. I was told by Best Buy, that I would have service all over my home.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Range provided no so great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent coverage but still dead spots in a 2600sq ft home

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not very stable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not stable and I use wired backhual. And the signal strength not strong enough

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    fast and easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mesh feature is amazing - devices automatically connect to the closest device anywhere in the house. Plus the mobile app is SO easy to use and intuitive - so much better than having to log on through a browser. And download speeds are 50% faster than with my old WiFi 5 router (same service from ISP).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Range

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The range of the eero Pro 6 three pack I just installed is crazy short. Only 20 feet away from the gateway eero and just outside a large picture window, the wifi signal is so weak my outdoor ring security cameras could no longer connect. My old wifi router was easily able to push a strong signal out to the cameras. My son confirmed the very short range in the house too. Using Internet speed tests he demonstrated a 50% drop-off in signal strength, only about 15 feet from an eero. The eero I put in the garage is useless because the signal is so weak; it simply can’t connect with a good signal to an eero in the house. I have to be right next to one for full Internet speed. I’ve also experienced a mess installing the system because all my Internet connected devices were dead when I finished setting up the eero Pro 6. I had to go to each device and reconnect it to the wifi. My printer was never able to connect and its monitor read “poor wifi signal” even with an eero a few feet away. You don’t realize how many devices you have wifi connected until they aren’t. My son thought it was because I entered the wifi ID and password incorrectly, but we temporarily plugged in the old router and confirmed I had done it correctly during the eero set up. My experience is so different from others who have written reviews, I wonder if I had a defective eero as the gateway. So, all in all, a bad experience. I am returning the eero Pro 6 three pack and I have gone back to my old wifi router.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Mesh Router but Coverage Not as Advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but definitely don’t cover the square footage they claim. Have 3 in our first floor to cover about 1500 square feet and have need for several more on the second story. These do work amazing, and provide some very solid coverage that keeps up well with several dozen smart home devices as well as streaming devices. The security features are nice, but the paid portion isn’t my favorite part. All in all, very happy with the purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very disappointed with this product. Its slower and has worse range than the Fios wifi 6 one. I'm going to return this and just get an extender for that. The eero app says everything looks great and I'm getting over 900 mb download speeds - but I have dead spots where I just drop phone calls all over my house - often within two feed of one of the eero hubs with zero obstruction between us. I'm honestly blown away but how badly it works. Maybe I got a bum one I don't know.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Stable but not fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the app and loved the stability/dependability however my speeds were cut significantly compared to my older Netgear Orbi system.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It works great and also it's easy to set-up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and also very easy to set-up even with me, a guy who is not too tech-savvy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wi-Fi range could be better Internet and login account required for setup and ongoing management Minimum ports, no Dual-WAN, Link Aggregation, or Multi-Gig

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get A Boost Unobtrusively

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a trio of outside security cameras installed and our WiFi signal needed a boost; this system fills the bill so no more signal problem, they were easily installed by the Geek Squad, and have an unobtrusive appearance for our decor.

    I would recommend this to a friend