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Customer reviews

Rating 4.7 out of 5 stars with 3387 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Pro 6 AX4200 Tri-Band Mesh Wi-Fi 6 Router's ease of use, impressive Wi-Fi coverage, and strong performance. Many appreciate the straightforward setup and extended range, resulting in a significantly improved home Wi-Fi experience. However, some users find the price to be high and note that the device can get warm during operation. A few also mention a limited number of Ethernet ports as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 3,387 reviews
  • Rated 3 out of 5 stars

    Euro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overhyped by salespeople. Not much better than a single router.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Eero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They allow you to get wifi signal throughout your location but drops from time to time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works but not great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have a choice stick with eero pro instead of version 6. Not much difference in the speed. Currently using as agateway with two more pro systems.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Best Buy doesn’t care about customers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this, it said it was delivered, but the picture was not my house. I contacted Best Buy multiple times and they told me to contact FedEx. I didn’t purchase through FedEx, I purchased through Best Buy. Started a claim with FedEx which took forever because their automated system sucks. FedEx then told me they can’t do anything to contact Best Buy. Best Buy finally sent me another item two weeks later, a week after I purchased my WiFi mesh system from another retailer. When I order something from Best Buy I expect Best Buy to fix it, not for me to have to contact the shipper that Best Buy decides to use. Thankfully I won’t have to worry about it in the future, I’ll be shopping elsewhere!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Had high hopes but failed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far after replacing my faulty ASUS Zen, I have great coverage of meh 3000 square foot home, however this old house has ALOT of walls and the transmission speed is less than 100mb. Which is frustrating when the node is just 15 feet away from the main router. Compared to the Asus ZEN AX it was pushing 4 times that. So I will be going back today to return them.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average router; nothing fancy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router was decent, but showed varying signal strength in the app for connected devices. The speeds on wireless were half of the wired connection.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    eero Pro 6 Router

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although not inexpensive, the addition of this "node" to the existing eero Pro 6 mesh network in the house reduced latency and improved frequency of buffers on smart tv in a specific location of the house that previously exhibited intermittent wifi issues.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    Simple....Done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as fast as Netgear orbi, but better throughput and simplerer to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best mesh system out here hands down. Setup takes 10 mins or less, super fast gives me full acess of my wifi speeds, can even set child restrictions after a certain time my kids cant use the wifi, nice looking and convinient

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    SUUUUPER recommended!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente Product! From the easy setup to the actual Wi-Fi speed in Gigabit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I think this product is helping with my network issues. I haven’t had it long enough for a definitive review, but I was having issues with audio and video syncing, pixelation during programs and overall speed. All three seem to have improved. I intend to purchase a receiver to go with the router for my basement in hopes that the overall home coverage improves.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Connection to devices frequently drops

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 2200 sq ft. house. Bought in October 2021. Have mostly Apple devices with a roku and Amazon echo smart home devices. Setup was easy, app is cool, router looks nice connection is VERY bad. I pay for 200 mbps fiber from Ziply in Oregon. Connection would frequently drop on our devices and made wifi unusable. I even bought eero extender but did not help. I’m returning items.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System has the best wifi signal from any router I've ever owned; however, everything else about it was average at best or not working. Most of the cool features simply don't work as advertised. The router functions other than the basic automatic ones don't do anything. The system simply doesn't save it. It's not worth the money advertised. This is a $200 on a good day router at best.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with the proformance of my Eero Pro 6

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smartest purchase ever made towards my smarthome. I'm very satisfied with my eero mesh 6 Pro that ive purchased online. Was delivered on time as expected with no problems and it manages my smarthome wonderfully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with the Eero Pro 6

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router package was the easiest ever to setup. I has really good throughput, which means no more lagging or spinning wheels, a minimal footprint, and options for simultaneous wired and wired connections. Even better that I found it on sale.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek squad should be named week squad

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Twice geek squad tried to set up, but the system kept crashing. Geek squad did not have any diagnostic tools. They didn’t know how to install. Now I have to waste a third day of my time hoping that geek squad will send someone that knows what they are doing!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speeds not as advertised for me at least. With internet speeds of 1 gig I was roughly getting 500-600 mbps.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Drops frequently

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This system dislikes VPNs, we have issue with intermittent drops. Need a fault log to troubleshoot.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mixed review

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have some wifi issues. Not sure if they are related to the mesh or tv or firesticks. Geek Squad coming on 3/25.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice wifi coverage

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these Eero mesh routers. This is my second set and they cover our 3000 sqft, 3 story house well. We needed something with network ports on each mesh pod and this accommodates that need.

    I would recommend this to a friend