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Customer reviews

Rating 4.7 out of 5 stars with 3387 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.8 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Signal Strength

    Rating 4.7 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the Pro 6 AX4200 Tri-Band Mesh Wi-Fi 6 Router's ease of use, impressive Wi-Fi coverage, and strong performance. Many appreciate the straightforward setup and extended range, resulting in a significantly improved home Wi-Fi experience. However, some users find the price to be high and note that the device can get warm during operation. A few also mention a limited number of Ethernet ports as a drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 3,387 reviews
  • Rated 3 out of 5 stars

    Believe We Need in Home Assistance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When initially set up all was great. However, within teo weeks wr had to teplace the FiteTV 4K stick and a newreceivmodum from Century Link . Now nothing works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Gets the job done

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son-in-law was complaining about wifi speeds and coverage in my house for the kids' on-line schooling (also for his and my daughter's gaming but they let the kids take all the blame) so I handed him this and told him to have at it. He did. The setup is easy with the eero app, helping you place the routers where they can do the most good. We found that for his gaming, we needed to place one close to where he usually plays so the speeds are sufficient. What has been a big help has been how stable the signal is so that I can move round downstairs and not get dropped due to a dead zone. It also has improved the range so that I can attend ZOOM meetings from anywhere in the house now with speeds and range now sufficient. Importantly, the kids were able to attend all classes without dropping once which was a big boost. Overall, it is a good, steady, simple system.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nope...wasted my money

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate that I paid so much to have my internet service boosted and this just made it worse. If it wasn't past the return date I would have returned these!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Item returned but never given back credit for it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was returned to the but never showed up in your system as being return, nor in the credit card that it was purchased with. A client of our returned it. I'm extremely disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Frustrating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the best one on the market. Waited a week for geek squad to install it. When they came , he said it was defected. Had to bring it back and get another. Mow on the list again for installation.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t Buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are awful, I pay for 1G and they give 250-325 on a good day. I called the company and they did nothing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worst product I have ever used

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very poor signal. Also sometimes don’t get internet when I use my old one everything fine

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad if you like it to make assumptions

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost too much configured for you. I would liked to have had more control over details instead of assuming settings for me

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very unhappy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hasn’t changed the WiFi strength at all. Very unhappy especially I paid 100% for equipment and installation and nothing done

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ROUTER PROBLEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STILL NOT INSTALLED BECAUSE NO ONE CAN FIGURE OUT OR WORK WITH SPECTRUM TO SET THIS UP ON A STATIC IP ROUTER.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor business model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product appears to work for me. Best buys GARBAGE 15 day return does not. Enjoy your tiny margines of a small ticket item! You won't see a dime from me again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy Orbi instead.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor thing couldn't get beyone 30 feet or a utility closet where it was enclosed. Pathetic really.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor range

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    drop connection, I had Verizon wiffi, it was only one tower and was same or better range.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our internet coverage in our home is 50 percent worse than before these were installed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive and didn’t work. Save your money. It doesn’t cover very far.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Garbage product. Nothing I've done has helped the jumper ports to work. My $50 Netgear router was better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Wi-fi coverage
    Tech Insider Network Member

    Rated 5 out of 5 stars

    WOW!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed an eero dual-band network some time ago. Soon after, I was in love with eero, because it greatly improved my wi-fi range and speeds. With the introduction of the Pro 6 tri-band, I had to try it to see if “perfection” could be improved upon. And the answer is “Yes, it can.” The Pro 6 is amazing. Try as I can, I can’t find anything to say that is not a positive. OK, there is one thing, but it’s actually a user issue, having to reconnect some devices to my network. Not all did it automatically. What’s to love: • Like its predecessor, Pro 6 takes just minutes to install, which mostly is it doing the work and you mostly pressing “Next” in the app. • The tri-band service range is advertised to cover 6,000 square feet. I cannot attest to that because my house is somewhat smaller. What I can attest to is my entire house is covered as well as most of my yard. • Speed, oh yes! I have GB capability via my ISP, and I have usually operated in the 300 range. With the Pro, I am averaging in the high 800s down and 900s up. • With the updated app, the Pro provides bundles of information including: o Current status of each eero device o Network updates o Tracking of data usage o Reports of its security scans, threat blocks, and ad blocks o What devices are active in the network o Advising when an unidentified device tries to connect to the network • Smart home devices connected with Amazon Echo devices can be linked with the Pro 6 network. No bridge needed! The eero Pro 6 makes wi-fi remarkable, not just great! Perhaps the next generation will make breakfast, too. Most definitely do I recommend the Pro 6!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Expensive product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connections still kept dropping. Had to return the product as it was not worth the money

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buy something else!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible! Stopped working after 4 months. I would not purchase these!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as I had hoped. Should have gone gone for top shelf.

    I would recommend this to a friend