Customer Ratings & Reviews

Was excited about a Wi-Fi 6e router at a great price, but with that price comes some very large limitations. Was coming from a Velop Wi-Fi 5 setup prior. Here are the limitations: - No browser interface to manage router, must use app - WPA3 support is beta, is really WPA2/WPA3 not WPA3 Personal - No ability for advanced network management, can’t configure a MAC address filter, which bands are in use, channels, anything - No ability to manually configure device prioritization Here are the privacy concerns: - By default, your email address and name are used and uploaded to Facebook to be used for targeted advertising not only by Eero, but any advertisers that uses audience targeting. You have to email them with a specific subject line to opt-out - By default, you are enrolled in a trial of their Secure service, which further uses your personal data - Your device unique IDs are collected and used for targeting products and services to you. This unique ID allows advertisers to create profiles and link activity across 3rd parties - Eero collects the unique IDs and MAC addresses of all devices that connect to your network With an extremely limited ability to manage advanced settings, no ability manage the device from a browser, you can only use the app, no ability to see detailed logging of traffic on your network or what the router actually is doing, limited support for WPA3…you would be better off spending more money and getting a Wi-Fi 6e router that does not obscure it’s management functions and logging and provides finer-grained control over configuration. This is not really a “Pro” device. If you are a novice and want an inexpensive 6e router and are not concerned about your personal data, then this is not a bad option. If you want more control over your network security and desire more transparency, try a device like Linksys Atlas AXE8400. That is what I am replacing this with.

This is the second time I buy those, already have 2, and they are great!

Pros and Cons: o Pros:  1) Easy to set up. It was a hassle-free experience.  2) Supports the latest Wi-Fi 6E standard.  3) Tri-band design for efficient performance.  4) Built-in Zigbee to connect various smart home devices directly to the Eero Pro 6E. It can serve as a central hub for your smart home ecosystem.  5) 2.5Gbps input port. o Cons:  1) No WPS (Wi-Fi Protected Setup).  2) Limited Ethernet ports.  3) Shorter range compared to some competitors' specification Verdict: If your main considerations are simple setup, reliable performance, and seamless smart home integration, the Eero Pro 6E emerges as an outstanding option. I configured the guest network and migrated all my IoT and entertainment devices to it. This strategic move reduces their vulnerability to potential threats to my main PC and laptop. However, the device encountered issues. Furthermore, the support experience was subpar. Consequently, I decided to give it a one-star review. The crux of the problem lay in my guest network repeatedly going offline, affecting all my IoT and entertainment devices. On Wednesday, February 21, I contacted customer support. They promptly responded on February 22, recommending a soft reset to address the issue. Unfortunately, the soft reset failed to resolve the problem. My network connection continued to drop, leading me to attempt a hard reset. Regrettably, even the hard reset proved ineffective. Despite my repeated pleas for guidance, there was no further response from support. Frustrated, I ultimately opted to return the product to the BestBuy store. The ironic twist? On March 21, 2024, support finally replied, offering the same ineffective solution as if it were day one: to perform a soft reset. This inadequate level of support is particularly frustrating, especially when you’ve invested nearly $400 in purchasing two Wi-Fi mesh devices.

Eero does a great job with their products. Very easy to set up

I feel like it could be better. But it's a lot better then gen 2 nest mesh

Great buy and fast internet speed and download speeds

I replaced 4 Google Mesh routers with 3 eero Pro 6E routers and my download speed doubled (200+ Mbps to 400+ Mbps). I highly recommend!

My internet connection has greatly improved since purchasing the eero system. I no longer have to worry about an unstable internet connection message during Zoom meetings.

2-3x the speed of the previous router as tested at speedtest.net Easy installation, plug and play, and account set up easy using amazon. Looks great to leave out in the open. Online reviews gives it thumbs up for having the lastest and upcoming protocols and no bottlenecks like the nests. bought on a black friday deal. Con- parental controls are subsciption based.

Super fast Wi-Fi, easy setup and the coverage is exceptional.

[Employee of bestbuy] Great Router! I get connection all over the house. It’s a bit pricy, though for a good reason! 100% recommend, especially if you have a big home and a couple people living in it.

This is a great buy! The wifi works well. You can place anywhere you want around the house.

Currently live in an apartment and wfh. Connection isn’t the best throughout my apartment and decided to try these out. In a room where I had little to no connection, I now have a EXCELLENT connection. A bit pricey but worth it

Increased wireless speeds from 60 megabits to 400 megabits in every room in 2 1/2 story 4500 square ft. house with same 1 gigabit service.

These eeros (I purchased 3 total) made a big difference in our internet range and speed. I highly recommend them to everyone!

Simply the best router out there. This was an upgrade from the first generation.

Bought this system to replace my five year old Google Mesh. My Google system delivered 900+ MBPs over ethernet and 400 wirelessly. The Eero Pro 6E never delivers more than 300 via ethernet and delivers 200-300 using Wi-Fi. I tried swapping the primary ethernet cable as well as using different ports. The results never changed. I contacted support and they said my setup is bad. When I reconnected Google, regardless of the ethernet cable, the speeds doubled across the board. For reference, I attached screen shots of my download speed at the router with Eero and without. I'll be returning this system and don't recommend acquisition.

Great product for high speed network over a large space! Not good for ceiling mount as it requires power and doesn’t support power over ethernet (poe)

This picture should let you know everything you need to know about this lovely creation

This is definitely amazing i was struggling with my WiFi home internet, now i don’t have any wifi problems i have WiFi all over my house